It looks like the long delays are with orders that have been in process for a while or ones with changes made after the initial order was made.
This is my observation not fact.
Here is what Pete has posted today about ordering:
Again, if anybody needs something and you want it quick.... Talk to us about your combo 1st. Then get all the parts you need if any. Then submit all your info/flowsheets and payment together at the same time. If you make us look back for stuff....it just delays getting your order out.
Also, do not send any e-mails for orders or parts to my personal e-mails. If you want a FordChip....it needs to go through the fordchip.com e-mail. I check fordchip e-mail more often than I check my own. firstname.lastname@example.org.
If you are dealing with someone specifically I would mark it to their attention at the very top of the email. And always copy yourself on all emails so you have record of what has transpired.