Cipher Auto: My experience..... - Mustang Evolution

Go Back   Mustang Evolution > 4 Cylinder | V6 | Classic Mustangs || Tech and Talk > Pre-2005 V6 Mustang

Join Mustang Evolution Today

Thread Tools Search this Thread
Please support our sponsors and let them know you heard about them here!
Old 10-06-2012, 05:06 PM   #1
Registered Member
2Greeny7's Avatar
Join Date: Jan 2012
Region: Connecticut
Posts: 776
Send a message via Skype™ to 2Greeny7
Post Cipher Auto: My experience.....

Hello all ME members, like I promised here is my OFFICIAL review
Ok, let me get started with the timeline:
8/13/12 I ordered the seats came out to $578.00
8/14/12 Seats shipped and "Brackets under production"
Ok cool that was fast only "Two Weeks" for brackets
8/21/12 Revived Seats, passengers handle is messed up. Emailed Cipher Auto.
8/23/12 Was shipped replacement Handle
9/4/12 Realized passengers seat bottom was not alligned properly for sliders and brackets.
9/13/12 Shipped a new passengers seat bottom
9/13/12 Asked where my brackets were, was told " And the brackets are still under production and will be scheduled to finish and shipped sometimes next week."
9/29/12 Emailed Cipher Auto asking where my brackets were and that it had been a MONTH. Where are they?
9/29/12 Was told "We do apologize for the delay issue, all brackets order has been delayed from 4-6 weeks and we are trying to fix the issue in the workshop as of today.
Your brackets has been finished last Friday and should be schedule to be shipped on Monday If you want to know the reason why it took so long to make the brackets, you can call our shop directly at XXXXXXXXXX and speak to Mr. XXXXX the production manager. He would be very happy to let you know what's the situation is."
9/29/12 Asked why I was not informed of this when I ordered or when I had asked
10/1/12 Revived email " Thank you for you patient and we do appreciate your business.
Your order has been shipped today and you will get an update tracking on your email."
10/1/12 Brackets shipped, emailed complaining of this almost three month delay and never really knew what happened. It wasn't fair I just wanted an honest answer, and politely told them every email they sent me they spelled patience "Patient". That Bugged me....... A LOT

Alright so dealing with them email after email was truly painful. Was not what I was expecting after all of the 5 star reviews........

Ok, so today 10/6/12 I installed the seats, I love them, well built and firm (not uncomfortable, just firm, after all it is a racing seat) For the price its a great seat. The brackets smell of spray paint and the welding is decent. Gets the jobs right and lines up with no problem. Here's some pictures of the seats and install and crappy ones when they're in the car....(Ill take more just ask)

Ok down to the chase, YES i do like the seats. NO i would NOT buy again from Cipher Auto.

Any other questions let me know! (PM me too if youd like)

Attached Thumbnails
Click image for larger version

Name:	2012-08-18_12-47-44_856.jpg
Views:	156
Size:	277.1 KB
ID:	71355   Click image for larger version

Name:	2012-10-06_14-53-17_9.jpg
Views:	154
Size:	619.8 KB
ID:	71356  

Click image for larger version

Name:	2012-10-06_14-53-55_33.jpg
Views:	128
Size:	668.8 KB
ID:	71357   Click image for larger version

Name:	2012-10-06_18-31-12_748.jpg
Views:	116
Size:	402.0 KB
ID:	71358  

Click image for larger version

Name:	2012-10-06_18-31-34_940.jpg
Views:	136
Size:	190.5 KB
ID:	71359   Click image for larger version

Name:	2012-10-06_18-31-41_372.jpg
Views:	128
Size:	209.3 KB
ID:	71360  

Click image for larger version

Name:	2012-10-06_18-31-53_222.jpg
Views:	145
Size:	196.3 KB
ID:	71361   Click image for larger version

Name:	2012-10-06_18-31-48_329.jpg
Views:	150
Size:	196.6 KB
ID:	71362  

2001 V6
CAI, SF3/X3 Tuner, 4.10 Gears, Auburn lim-slip
GT4 Rims (Summer), Stock Rims (Winter)
2 Subs, New speakers all around
1 Great Car 1 Happy Kid
July '12 Mustang of the Month
2Greeny7 is offline   Reply With Quote

Lower Navigation
Go Back   Mustang Evolution > 4 Cylinder | V6 | Classic Mustangs || Tech and Talk > Pre-2005 V6 Mustang

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

» Like Us On Facebook

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2012 Social Knowledge, LLC All Rights Reserved.

03:56 PM

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 is in no way associated with or endorsed by Ford Motor Company.