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Old 05-27-2014, 02:48 PM   #1
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App keeps crashing

Anyone experiencing this.. I open the app and as soon as I open a discussion the app just crashes.. Tried to uninstall and reinstall and nothing.. so this may be my last post if I can't fix this.. Chances are I won't be able to reopen this discussion.. So of anyone knows how to fix I can still read msgs but that's about it..
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Old 05-27-2014, 02:52 PM   #2
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It's happening to me also.
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Old 05-27-2014, 02:53 PM   #3
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It's happening to me also.

Awesome so I'm not the only one.. Looks like I can see new stuff but not old posts..
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Old 05-27-2014, 03:18 PM   #4
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A couple of us posted this in the Help section.
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Old 05-27-2014, 03:25 PM   #5
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Try restarting your phone too. Sometimes I have to do this for my iPhone and it helps. I've also had a lot of success using the MEVO app on my phone. Maybe this will do the trick for you guys.

Shane
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Old 05-27-2014, 03:31 PM   #6
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Originally Posted by AMShaneLesky View Post
Try restarting your phone too. Sometimes I have to do this for my iPhone and it helps. I've also had a lot of success using the MEVO app on my phone. Maybe this will do the trick for you guys.

Shane
Thanks, but it is happening on two of my devices and other people also. Seems like too much of a coincidence. Actually, I have turned my iPad off earlier today and turned it back on and experienced the problem after that. Last time someone from ME was able to fix this on their end. Not sure if they are aware of it yet or not.
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Old 05-27-2014, 04:05 PM   #7
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Experiencing the same issue on my iPhone. Started today. I sent in crash reports in hopes that it will help pinpoint the main problem.
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Old 05-27-2014, 04:25 PM   #8
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We had an update to the app today pushed by the app developer. The update addressed a security issue but also seems to have broken some features. We've contacted the developer about this and are waiting for some progress. I apologize for the inconvenience and hope the fix will be along quickly. The update was applied to the forum not to your local app installation so for now there is no need to update your app install.
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Old 05-27-2014, 04:58 PM   #9
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We had an update to the app today pushed by the app developer. The update addressed a security issue but also seems to have broken some features. We've contacted the developer about this and are waiting for some progress. I apologize for the inconvenience and hope the fix will be along quickly. The update was applied to the forum not to your local app installation so for now there is no need to update your app install.
Thank you for checking into it and letting us know. Hopefully they will get it fixed soon. I love having the app.
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Old 05-28-2014, 08:17 AM   #10
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Quote:
Originally Posted by Janet H View Post
We had an update to the app today pushed by the app developer. The update addressed a security issue but also seems to have broken some features. We've contacted the developer about this and are waiting for some progress. I apologize for the inconvenience and hope the fix will be along quickly. The update was applied to the forum not to your local app installation so for now there is no need to update your app install.

Janet, is it fixed now? It was crashing just a short time ago but now it looks like it is working again.
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Old 05-28-2014, 02:24 PM   #11
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Back again! Man I had withdrawal symptoms from not being able to log in yesterday lol thank goodness!!
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Old 05-28-2014, 02:27 PM   #12
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Back again! Man I had withdrawal symptoms from not being able to log in yesterday lol thank goodness!!

I hear ya! I kept trying over and over and over again yesterday hoping that it would finally work.
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Old 05-28-2014, 02:35 PM   #13
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Quote:
Originally Posted by GrabberMeBlue View Post
Janet, is it fixed now? It was crashing just a short time ago but now it looks like it is working again.


I think it's fixed. The patch was umm.. patched today
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Old 05-28-2014, 02:39 PM   #14
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I think it's fixed. The patch was umm.. patched today

Thanks, Janet! I haven't had one problem today since it started working earlier this morning. Kind of like patching Microsoft patches!
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