Originally Posted by nosympathy
Just want to point out, having sadly worked for that company for a while, there extended warranties are not garunteed replacements. They have the right to ship them off and fix them first which can take 14 days before they have to replace them. If a sales associate told you other wise they are lying. Should read there terms and conditions.
Just an FYI so no false info is floating around.
Sorry you feel that way about BBY they seem like a good company.
As with any warranty they'll repair, or replace it, however, more often than not I usually find they replace it.
My opinion, as long, as it gets fixed one way, or another, I'm happy. Best Buy treats their customers well.
NicholasP-You don't have to do this since this ad is grandfathered in, but they may sell faster, if you take a picture, and post your username along with the item.
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