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Old 08-08-2011, 10:54 AM   #1
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Darn it

I took my 2007 Mustang GT in for warranty work on the transmission. I was doing an oil change and found they rounded over the bolt heads and cracked an engine block ear.
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Old 08-08-2011, 11:28 AM   #2
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Re: Darn it

damn, take it back and make them fix it. Have them replace it with an FRPP racing shortblock while they are at it
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Old 08-08-2011, 11:52 AM   #3
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We will see. I have appointment Wednesday at the dealership to check out the damage.
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Old 08-10-2011, 10:13 AM   #4
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They are going to weld the damaged area and replace my bellhousing bolts
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Old 08-10-2011, 10:53 AM   #5
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Re: Darn it

Make sure you check out the repair real good to make sure they weld it real good,I think they should replace the motor instead of welding it after all they are the ones that cracked it not you and they should fix it properly.
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Old 08-10-2011, 11:33 AM   #6
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Re: Darn it

I would want to know what they are doing with the mechanic that idd it
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Old 08-10-2011, 12:01 PM   #7
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I agree with you about the new motor thing...but it ain't going to happen. I don't think the tech will not get into any trouble.
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Old 08-11-2011, 10:57 AM   #8
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Re: Darn it

I would cause a big fuss and demand some extra goodies for your trouble.
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Old 08-11-2011, 01:03 PM   #9
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This dealership don't operate like that. I hope the weld job holds...
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Old 08-11-2011, 01:29 PM   #10
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I would want it completely replaced think to resell it your going to answer questions about it
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Old 08-11-2011, 02:21 PM   #11
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That's a good point...I will talk to them

---------- Post added at 02:21 PM ---------- Previous post was at 02:09 PM ----------

Just called a welding shop and it can be done.
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Old 08-11-2011, 02:56 PM   #12
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I'm pretty sure it can but if it wasn't like that when you took it in when you take something into the dealership it should come out better not worse I would get it replaced properly rather than Mickey mouse
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Old 08-11-2011, 03:19 PM   #13
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You can always consult a lawyer to see what their legal obligations are in your state. It's generally free and will save a lot of arguing with the dealership in the long run.
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Old 08-11-2011, 03:20 PM   #14
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Quote:
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You can always consult a lawyer to see what their legal obligations are in your state. It's generally free and will save a lot of arguing with the dealership in the long run.
+1
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Old 08-11-2011, 04:28 PM   #15
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It has been a rough month for my mustang. After I discovered that my Hood is rottening out. I worked with my dealer about the Hood and ordered prepainted one from cervini. Anderson Ford is paying for half. Then this bolt BS from Dennison Ford doing a warranty job. I need a stiff drink or call my old friend Keith Stone.
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Old 08-12-2011, 10:13 AM   #16
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Re: Darn it

I think they should replace it .
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Old 08-12-2011, 11:24 AM   #17
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Hell yea
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Old 08-20-2011, 02:53 PM   #18
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I got my car back from the dealer Thursday night haven't been able to put on a lift yet. I hope it is fixed right.
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Old 08-20-2011, 03:17 PM   #19
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Re: Darn it

I had a shop crack my oil pan while doing some work on an old car. They wanted to weld it, I told them the car didn't come in with a cracked oil pan and demanded a brand new one.

Just gotta learn when to put your foot down.
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Old 08-20-2011, 03:19 PM   #20
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Quote:
Originally Posted by Always broke
I got my car back from the dealer Thursday night haven't been able to put on a lift yet. I hope it is fixed right.
I hope for your sake they didn't mess up anything else while welding. I wouldn't have accepted the the car with that repair.
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Old 08-20-2011, 04:03 PM   #21
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Friend of mine has shop. I will check it with a microscope trust me
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Old 08-20-2011, 05:33 PM   #22
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Quote:
Originally Posted by Always broke
Friend of mine has shop. I will check it with a microscope trust me
Sounds good
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Old 08-21-2011, 11:51 AM   #23
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Re: Darn it

If you see even one part of the weld thats not perfect take it back and tell them you want the motor replaced.
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Old 08-21-2011, 12:39 PM   #24
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Oh trust me I will. When I picked up the car the service manager assured me that a competing dealership has a similar problem when installing clutches.
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Old 08-30-2011, 03:37 PM   #25
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Re: Darn it

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Oh trust me I will. When I picked up the car the service manager assured me that a competing dealership has a similar problem when installing clutches.
All Ford Service Departments have similar problems. It's called "being completely terrible and useless."
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Old 08-30-2011, 04:54 PM   #26
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Quote:
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All Ford Service Departments have similar problems. It's called "being completely terrible and useless."
Hahaha very well put
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Old 09-07-2011, 08:20 AM   #27
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I have to console myself by buying a new hood from cervini and a set of new rims. Now I feel much better.
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Old 09-07-2011, 10:01 AM   #28
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Re: Darn it

Quote:
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All Ford Service Departments have similar problems. It's called "being completely terrible and useless."
when you pay low dollar for employees you get low results
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Old 09-07-2011, 10:14 AM   #29
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so very true
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Old 09-12-2011, 10:35 AM   #30
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Re: Darn it

I would not let them weld it, that's bullshi*. Contact Ford and complain................
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Old 09-12-2011, 12:53 PM   #31
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I did call and complain they told me it is the dealers descretion how repairs will be done
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Old 09-12-2011, 01:30 PM   #32
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Re: Darn it

that is total crap. i would threaten a lawsuit. i had to do that at a body shop once because they used aftermarket parts rather than OEM replacement when i had specifically denied their permission to use aftermarket and the job came out crappy. the OEM replacement parts got ordered shortly after the threat. i had the proof and paperwork in my hand, there was no arguing that could be done.

find out some information about regulations and laws in your area. as mentioned, call a lawyer and find out. if you find out that it should have been replaced, go in there with paperwork and proof.. they'll get the job done right i promise. you just have to have that leg to stand on or they will think they can get the best of you.
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Old 10-20-2011, 02:35 PM   #33
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It's been a month or so and it seems the repair is holding up. I did call anderson ford in a told me that this is a fairly common issue.
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