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Old 08-14-2014, 09:38 PM   #1
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Help please!!!

I bought a shift knob from AmericanMuscle.com and the retainer doesn't screw on!? Any suggestions.


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Old 08-14-2014, 11:01 PM   #2
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Like the threads are messed up? Call them... Their customer service is top notch

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Old 08-14-2014, 11:04 PM   #3
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They might be since the retainer and shift know won't screw in correctly.


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Old 08-15-2014, 01:25 AM   #4
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Is the thread size correct?

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Old 08-15-2014, 07:48 AM   #5
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Quote:
Originally Posted by Sloww_3V View Post
I bought a shift knob from AmericanMuscle.com and the retainer doesn't screw on!? Any suggestions.
Sloww_3V 🚗💨💨
Hey!

Sorry to hear about the trouble with the knob! Shoot us a call and our Customer Service team will have a replacement shipped out for you immediately!

Alex
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Old 08-15-2014, 03:40 PM   #6
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Without a doubt amazing customer service. I was really pleased with how they're getting me a new one. Thanks very much!


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Old 08-17-2014, 09:14 PM   #7
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If it makes you feel better, I had ordered one from another vendor with a similar problem, and my replacement was not shipped out until they received my return. Kudos to AM.


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Old 08-17-2014, 11:23 PM   #8
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They just told me to throw out the old one. They were very cool about it.


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