TCI Ratchet Shifter Won't Move - Mustang Evolution

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Old 07-05-2015, 04:20 PM   #1
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TCI Ratchet Shifter Won't Move

Following the instructions as directed by TCI, when I reconnected the battery after installing the new TCI shifter, I can't pull the release handle back, and as a result, I can't move the shifter from one position to another. Has anyone experienced this same problem. It acts like the release handle is locked in position, and won't release.
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Old 07-05-2015, 08:18 PM   #2
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Make sure you have the key to the on position and your pushing the brake pedal. Check your battery isn't dead. If all is good check the plug is in for the power. Do you have any lights on it?

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Old 07-06-2015, 08:16 AM   #3
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Battery is fully charged, as I keep it on a battery tender when not using Mustang. Lights are lit, however the red "R" is lit even though I was very careful about being sure to put tranny in drive before starting installation process. I really can't believe that when disconnecting cable, that I moved it to reverse position.
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Old 07-06-2015, 03:23 PM   #4
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If the release handle won't pull back then the lock solenoid is still holding it.
The lock is set if it doesn't sense the key in run and brake pedal pushed.
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Old 07-07-2015, 01:20 PM   #5
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I had mine do this for no reason long after it was installed.
Locked me in park and I had to have the car towed. This is a known issue.
When the shop got it they disassembled the shifter and found no problem and put it back together and it never did it again. Weird.
There is a slot on the top where you can insert a key to release the lock....didn't work on mine but maybe it will for you.
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Old 07-07-2015, 04:19 PM   #6
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Release handle would not release right out of the box, but I thought that it probably had to have electronics to it to operate. True or False?
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Old 07-07-2015, 04:44 PM   #7
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Quote:
Originally Posted by rogcat1 View Post
Release handle would not release right out of the box, but I thought that it probably had to have electronics to it to operate. True or False?
I believe it operates with no power.
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Old 07-07-2015, 04:48 PM   #8
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Okay, I have my shifter out of the car and can shift through all the gears with no power....and no car!
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Old 07-07-2015, 05:19 PM   #9
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Sent TCI tech couple of emails detailing my issue, but no reponse as of this note.
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Old 07-07-2015, 07:19 PM   #10
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If it's in park it shouldn't shift without power, unless the lock solenoid is broken like mine was. Yours is new so I wouldn't take it apart but if you do then you will see the solenoid. It triggers a piece of plastic that blocks the shifter. When I got my car it was broke and you could shift the car from park to neutral without a key in the car. Not safe if you have kids in your car.
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Old 07-08-2015, 09:48 PM   #11
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I appreciate the help guys, keep the possible reasons/solutions coming. I'll be working on it again tomorrow. Work schedule wouldn't allow earlier trial and error to solve.
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Old 07-09-2015, 05:26 PM   #12
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I contacted TCI Auto. Talked to a guy, last name Lakey, said the unit had a bad solenoid. Took a pic so they could send me a replacement, at a price of course. I bought the shifter from a individual on one of the forums. Was a good price, yeah, right!!
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Old 07-09-2015, 09:54 PM   #13
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Quote:
Originally Posted by rogcat1 View Post
I contacted TCI Auto. Talked to a guy, last name Lakey, said the unit had a bad solenoid. Took a pic so they could send me a replacement, at a price of course. I bought the shifter from a individual on one of the forums. Was a good price, yeah, right!!
Ya, my car came with it. The lights didn't work and the solenoid was broken. I shipped it to them and they sent a replacement for a fee. I think after all the shipping/customs and paying them I ended up spending almost $300 Canadian to get a new one.

The new one has worked fine for about 3 years now. It looks great, but I don't manually shift it.
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Old 07-10-2015, 12:23 PM   #14
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The individual that I bought it from has been very cooperative, in that he has been in contact with a Ford buddy, who has offered some solutions. However, I had already tried all that was suggested, so back to square one.
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Old 07-10-2015, 08:33 PM   #15
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If your not going to return it to tci you can take it apart and check the solenoid and see if the plastic lock is broken and jammed.

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Old 07-10-2015, 08:43 PM   #16
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I'm able to move the plunger back into the solenoid, but I'm not familiar with what else moves to allow the release handle to be pulled back.
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Old 07-11-2015, 07:27 AM   #17
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Been a few years since I've have mine apart. But I think the plunger had a plastic block at the end. You might be able to pull back the plunger then try the release and see what is stopping it. I think the plastic block is jammed. Also look for any white plastic that looks broken.

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