Is this normal for new mounts and shocks?? from AM - Mustang Evolution

Go Back   Mustang Evolution > 1979-2015 Mustang GT || Tech and Talk > 2005-2010 Mustang GT



Reply
 
Thread Tools Search this Thread
Please support our sponsors and let them know you heard about them here!
Old 04-26-2016, 12:46 PM   #1
Registered Member
Regular
 
maverick214's Avatar
 
Join Date: Oct 2012
Region: Canada
Posts: 172
Is this normal for new mounts and shocks?? from AM

Hi guys,

Can someone tell me if Koni orange should rebound on their own?
maverick214 is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 04-26-2016, 01:44 PM   #2
Registered Member
Regular
 
Join Date: Mar 2013
Location: Salinas
Region: California
Posts: 7,411
Yes.
That is what high pressure gas filled shocks and struts are designed to do.
straybullitt is offline   Reply With Quote
Old 04-26-2016, 03:13 PM   #3
Registered Member
Regular
 
maverick214's Avatar
 
Join Date: Oct 2012
Region: Canada
Posts: 172
Quote:
Originally Posted by straybullitt View Post
Yes.
That is what high pressure gas filled shocks and struts are designed to do.
Thats what I thought but I spoke with an AM rep and he said sometimes they don't. I see different opinions on the internet also.

I received two front struts today (Koni orange) and the package was tore open and one had the cap to hold it compressed broken into a dozen pieces. The other one had little pressure on the strap and I slid it off and the strut didn't move.

UPS said it was shipping damage took it back with him, called AM and they are sending me new ones.
Everything I receive via UPS is always in an tore open box, my fr500 mufflers i received last year looked like they went end for end down the highway. Luckily you can't see the damage once installed.

Also, my new rear shocks have grease on the top and look used, is this normal?
Attached Thumbnails
Click image for larger version

Name:	IMG_0084.JPG
Views:	68
Size:	1.45 MB
ID:	200305  
maverick214 is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 04-26-2016, 03:26 PM   #4
Registered Member
Regular
 
oxfordwhite's Avatar
 
Join Date: Dec 2015
Location: Hawkins Bar
Region: California
Posts: 572
That's why the package was torn open. Some person at UPS was looking for stuff and he needed some new rear shocks for HIS mustang and now you have his old leaking shocks.
I don't know if this is what really happened but that's where my brain goes. AM please send me new undamaged packages. Thank You.

---------- Post added at 01:26 PM ---------- Previous post was at 01:26 PM ----------

That's why the package was torn open. Some person at UPS was looking for stuff and he needed some new rear shocks for HIS mustang and now you have his old leaking shocks.
I don't know if this is what really happened but that's where my brain goes. AM please send me new undamaged packages. Thank You.
oxfordwhite is offline   Reply With Quote
Old 04-26-2016, 03:37 PM   #5
Registered Member
Regular
 
maverick214's Avatar
 
Join Date: Oct 2012
Region: Canada
Posts: 172
Maybe the grease is from Koni testing the shocks? If you look at the bottom they don't look like they have been mounted. They almost look like remanufactured shocks, maybe I should send them back too?
maverick214 is offline   Reply With Quote
Old 04-27-2016, 06:05 PM   #6
Registered Member
Regular
 
maverick214's Avatar
 
Join Date: Oct 2012
Region: Canada
Posts: 172
Ok, sending the rear shocks back to American Muscle too. They agreed these don't look new, I really hope they don't have a bunch of bad stock.
maverick214 is offline   Reply With Quote
Old 04-28-2016, 07:47 AM   #7
Registered Member
Regular
 
oxfordwhite's Avatar
 
Join Date: Dec 2015
Location: Hawkins Bar
Region: California
Posts: 572
That's why we love to deal with AM, because if it's a UPS/shipping issue or bad stock they take care of their customer/supporters.
oxfordwhite is offline   Reply With Quote
Old 04-28-2016, 05:13 PM   #8
Registered Member
Regular
 
maverick214's Avatar
 
Join Date: Oct 2012
Region: Canada
Posts: 172
Quote:
Originally Posted by oxfordwhite View Post
That's why we love to deal with AM, because if it's a UPS/shipping issue or bad stock they take care of their customer/supporters.
They are taking back all struts and shocks and shipping new ones.

Awesome! Excellent customer service.
maverick214 is offline   Reply With Quote
Reply

Lower Navigation
Go Back   Mustang Evolution > 1979-2015 Mustang GT || Tech and Talk > 2005-2010 Mustang GT

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
New JLT oil separator 1/3 full in only 1,500 miles. Is this normal? Guard 5.0 2015 Mustang GT 2 04-07-2016 06:38 PM
My GT is slow and rough. is that normal? jefx 1996-2004 Mustang GT 88 05-04-2014 10:02 PM
Pinhole in new wheels, normal? v8pony AmericanMuscle 12 11-20-2013 12:45 PM
A different gear thread than the normal "what one to get" questions! (PLUS NEW #s!) CodyNelson 1996-2004 Mustang GT 62 07-18-2012 01:02 PM
Whats the difference between Gone in 60 Seconds GT500 Shebly, and Normal GT500 Shelby Mustang? achazya63 Classic Mustangs 4 08-20-2009 10:53 PM

» Like Us On Facebook



02:46 PM


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0

MustangEvolution.com is in no way associated with or endorsed by Ford Motor Company.