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Old 03-11-2014, 11:49 AM   #1
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Customer service?

Has anyone ever ordered parts from buildafastcar.com also known as Renegade Performance?

I ask because, I ordered a Boss Shinoda chin spoiler last Wednesday. I immediately got an order conformation in my email. As of Friday I had not gotten a credit card authorization number nor a tracking number. So I emails them inquiring. Someone sent back that my order would be processed that day. Here we are on Tuesday and still no info. Sent another email asking for an update on my order.... Still nothing. Is this normal? Or has AM, LMR and Amazon just got us spoiled?
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Old 03-11-2014, 11:57 AM   #2
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Quote:
Originally Posted by Skulls98GT View Post
Has anyone ever ordered parts from buildafastcar.com also known as Renegade Performance?

I ask because, I ordered a Boss Shinoda chin spoiler last Wednesday. I immediately got an order conformation in my email. As of Friday I had not gotten a credit card authorization number nor a tracking number. So I emails them inquiring. Someone sent back that my order would be processed that day. Here we are on Tuesday and still no info. Sent another email asking for an update on my order.... Still nothing. Is this normal? Or has AM, LMR and Amazon just got us spoiled?
They may not have had it in stock and had to order from their supplier but if I was you I would keep my radar up on these guys and if you dont have something within a week then I would dispute it with your CC company and get your money back...
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Old 03-11-2014, 12:12 PM   #3
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I'm not to concerned yet. My card has not been charged. On their web page they claim to have them in stock... I will be patient. Until the snow is gone, then it's to the body shop to paint one of my quarter panels, new rear spoiler, and this front one... if it comes.

My biggest problem is I can't seem to find anyone else that carries this spoiler, should these guys fail me.
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