Are you having issues downloading the Bama tunes from your email or downloading SCT's LifeLink program? If you can't seem to download LiveLink, give SCT's Tech Service a call @ 407.774.2447. They'll be able to walk you through the steps over the phone or remotely access your computer and download the program for you. Either way, they'll get you situated ASAP!
Keep me updated after you contact SCT!