The problem is if u did not pay by check banks cannot usually stop payment plus nowadays payment is taken out of the bank instantly or that night... If they wont fix it only thing u could do is call BBB and file a lawsuit in small claims court... Next time look it over good and if ur not happy then dont pay untill they fix the issues, hopefully they will fix it for u if they care then they will but if not make sure u post all over every board and cl in ur area and let ppl know, sometimes that hurts alot more then them giving u ur $ back... Working in a shop myself reputation is everything...
If he used a credit card he may have recourse. He can send pictures of the work into his bank along with the invoice and any other records to the shop. I know for a fact USAA/NFCU's credit card dept's do not **** around.
He can create a chargeback with his cc company if he is unhappy or the work performed is not satisfactory. Once a valid claim is made the cc company will credit the customer back what they paid and chargeback the place that did the shotty work. Then they will have to prove that they made it right and have the customer sign a waiver to release them back the funds.
Sent from my SM-G920P using Mustang Evolution mobile app