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Old 03-25-2016, 01:32 AM   #176
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Alex is awesome

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That he is. Still thinking about it, Im impressed. At my job I handle a lot of situations like this one and I know how hard it is to make things right and sometimes you just can't do what it is the customer is requesting; issue or not, but if you work hard enough for someone you can usually make things work out to a favorable outcome. I appreciate it when a company or a representative from that company does everything they can to make you happy, it doesnt happen often anymore unfortunately. It feels good to be empowered to take care of customers, and I realize that not all companies give that to their employees. Anyway, again I owe Alex a big THANK YOU!! Thank you for going above and beyond, and exceeding my expectations of customer service through a difficult situation.

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Old 03-25-2016, 12:34 PM   #177
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Wow man. I'm really feeling for ya. From what you've said it sounds like you're getting the absolute largest end of the shaft right now.

I would contact AM and ask to speak directly with a customer service supervisor or someone above the typical sales rep position. They should be able to view the entire paper trail from this order as well as the communication records associated with the order number.
I would be very blunt in reminding that individual first and foremost that they made an error when processing the order. They are at fault, and that if the order was processed correctly these conversations would not even be warranted.

Obviously we are all human, and mistakes are made, but appropriately rectifying a problem created internally is the biggest step a retail vendor can take to continue and better customer relations imo.

A properly trained and instinctive supervisor will realize this and go beyond to make things right.

If they don't, or not to your level of satisfaction (which has to be realistic btw), then return the wheels, get your money back and take your business elsewhere.

Just my 0.02...
Thanks. Youre right. That is why I was confused why no one would step up to help when I called like they usually do. I dont love being a squeaky wheel, but in some cases I guess you have to be. I usually just give up on things like this due to frustration and when I work 60 hrs a week or more, I dont like wasting my time on calls, arguing, etc.

But all is well as of right now thanks to Alex. Im confident that when I get the wheels on Monday they will be silver.

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Old 03-25-2016, 07:40 PM   #178
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Glad to hear Alex helped you out man.. Now we may get to see those wheels!!


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Old 03-25-2016, 10:19 PM   #179
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That he is. Still thinking about it, Im impressed. At my job I handle a lot of situations like this one and I know how hard it is to make things right and sometimes you just can't do what it is the customer is requesting; issue or not, but if you work hard enough for someone you can usually make things work out to a favorable outcome. I appreciate it when a company or a representative from that company does everything they can to make you happy, it doesnt happen often anymore unfortunately. It feels good to be empowered to take care of customers, and I realize that not all companies give that to their employees. Anyway, again I owe Alex a big THANK YOU!! Thank you for going above and beyond, and exceeding my expectations of customer service through a difficult situation.

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Just got caught up on your update. Glad to hear it was resolved. Sounds like Alex was vital in getting results. I agree with torchd, now we'll finally be able to see those wheels!
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Old 03-25-2016, 10:58 PM   #180
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Glad to hear Alex helped you out man.. Now we may get to see those wheels!!


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Thanks. Still holding out to order tires until next week when I confirm I have all 4 in the same color.

Think Ive narrowed down what tires Im going to order though when I order them:

275/40 18- BFG Sport Comp 2's Almost 11" wide tread so will be more like a 295 on the 10" rear wheel. 26.7" tall

265/40 18- Sumitomo HTR III's
Should be close to flush with the 9" front wheel. 26.3" tall

Going with the little taller tire to eat up 3/4"-1" of wheel/fender gap. Then I think I will go with the SR springs or something with a 1.5" drop, and no isos, so roughly 1.6"-1.7" drop in the end. I will be driving this one more than my other one, like a halfway DD in the summer so a 1/2" higher may come in handy. I know it will still bottom out on things. One day I will put coil overs on it, or at least thats the plan. I will be using the new OEM struts/shocks that were put on it about 300 miles ago from the PO. Im going to try to get away without CC plates with this amount of drop and get the alignment done. If I need them to get back to spec then Ill get them and have to pay for another alignment. Im very tempted to order the Koni shocks/struts while their on sale though, this was my plan last week lol, along with Sportlines or Super Sports.



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Old 03-25-2016, 11:26 PM   #181
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If your roads suck and you're concerned about bottoming out and don't want to replace everything I'd go with the SR springs or something that drops the car ~1.5".

Here's the Mach with the SR springs, wrapped ends and factory Tokico suspension:



Definitely an improvement over the factory gap but never had clearance or scraping issues with that setup.
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Old 03-25-2016, 11:50 PM   #182
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It looks good. 18" wheels?

But then I look at the pics with your H&Rs and it looks so much better. IDK. Have to decide quick before the sale is over

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Old 03-26-2016, 07:47 AM   #183
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Holy crap on just trying to get wheels. Hopefully they got it all straighten out for you now.

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Old 03-26-2016, 09:03 AM   #184
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Holy crap on just trying to get wheels. Hopefully they got it all straighten out for you now.

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Hopefully everything I order isnt this hard, haha

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Old 03-26-2016, 05:24 PM   #185
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It looks good. 18" wheels?

But then I look at the pics with your H&Rs and it looks so much better. IDK. Have to decide quick before the sale is over

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Yes 18x9 Saleens. The aspect ratio was semi close too so taller tires didn't contribute to reducing gap.

The Koni sale started March 1st and I believe it runs into April but not for too long.
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Old 03-26-2016, 07:42 PM   #186
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Yes 18x9 Saleens. The aspect ratio was semi close too so taller tires didn't contribute to reducing gap.

The Koni sale started March 1st and I believe it runs into April but not for too long.
What size tires were you running then?

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Old 03-26-2016, 09:44 PM   #187
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255/35's up front and 285/35's out back so when basing it solely on math the tires were actually slightly shorter in height compared to my current setup.
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Old 03-26-2016, 11:47 PM   #188
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So your fronts were 25" and rears were 25.9". 25.7" is the stock height on most. Those look good still even being on the shorter side for the fronts I mean.

Do you think if I go with the 265 40s at 26.3" about 1"-1.25" taller and the 275 40s at 26.7" about 3/4"-1" taller than your old set-up in the pics, would make that much difference gap wise? I assume it would eliminate about 1" of gap front and 3/4" rear from what you had back then if I went with those tire sizes.

Pretty certain those are the sizes Im going to stick with and order shortly.

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Old 03-26-2016, 11:55 PM   #189
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And I have to tell you that your new Rovos and H&R set up has made your car my favorite on ME now. Used to be Slow4v I think was his name who had the white Mach 1 on here a while back, think he sold it and got a 03/04 Cobra IIRC. Anyway, Alex from AM before he sorted out my mismatched wheel issue was going to quote me on a set of the satin gunmetal Rovos Durbans like you have, for a "deal". Didnt get far enough into it to see what the price was going to be, more than what I paid for sure. I was going to just get them either way, order them out of frustration, lol. There weren't really any others I wanted on their site, had my mind made up on a spoked more concave wheel. I was also considering the SVE series 3 wheels (I think thats their model) in silver or the color like anthracite. I have always liked that look as well. They would have been around $600 +/- for the wheels which isnt bad.

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Old 03-27-2016, 11:20 AM   #190
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So your fronts were 25" and rears were 25.9". 25.7" is the stock height on most. Those look good still even being on the shorter side for the fronts I mean.

Do you think if I go with the 265 40s at 26.3" about 1"-1.25" taller and the 275 40s at 26.7" about 3/4"-1" taller than your old set-up in the pics, would make that much difference gap wise? I assume it would eliminate about 1" of gap front and 3/4" rear from what you had back then if I went with those tire sizes.

Pretty certain those are the sizes Im going to stick with and order shortly.

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Mathematically yes, you will increase tire height and close the wheel gap. I say "mathematically" because some tire manufacturers' tires tend to run narrower or wider than others. For example, if a Sumi 265/40/18 has a 26.34Ø on paper, but actually measures closer to a 245, then you will have a 25.7Ø, or factory height tire and not gain anything.

From what I can tell, the Asian manufacturers (Sumitomo, Nankang) run narrower where the BFG's, Michelin and Goodyear tires run true or much wider, as with the BFG's.

Hopefully Scotty will read thru and add/correct anything if I'm wrong. He seems to understand the aspect ratios and sidewall measurements pretty well.


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And I have to tell you that your new Rovos and H&R set up has made your car my favorite on ME now. Used to be Slow4v I think was his name who had the white Mach 1 on here a while back, think he sold it and got a 03/04 Cobra IIRC. Anyway, Alex from AM before he sorted out my mismatched wheel issue was going to quote me on a set of the satin gunmetal Rovos Durbans like you have, for a "deal". Didnt get far enough into it to see what the price was going to be, more than what I paid for sure. I was going to just get them either way, order them out of frustration, lol. There weren't really any others I wanted on their site, had my mind made up on a spoked more concave wheel. I was also considering the SVE series 3 wheels (I think thats their model) in silver or the color like anthracite. I have always liked that look as well. They would have been around $600 +/- for the wheels which isnt bad.

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Haha thanks man. I'm real happy with the results. She's basically done now for appearance, Gonna pick up some smoked tails from AM then it's Procharger time

Honestly, the MMD's look similar to the Durbans. They don't have as much concavity in the rear but that's not a deal breaker in my book. As I said, if AM would've had that sale about 2 months earlier, I'd have those on the car instead. For the price they can't be beat. I paid ~1k for the Durbans during the Black Friday sale on LMR. (This was before AM started carrying them). If I would've gotten the MMD's, I would've spent ~$200 more for both wheels and tires.

I think you'll be extremely happy with them once they are on the car.
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Old 03-27-2016, 04:03 PM   #191
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I think I will like them when its all said and done. I get what youre saying about the manufacturers and heights. The Sumi 265 specs say its 26.3 but that could be generic due to the size its supposed to be. I may end up with BFGs all around if thats the case, or something I can be confindent in size wise. Could even use the 275 40 up front and have them the same size all around since the sumi 275 is a full inch less in width than the BFGs.

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Old 03-27-2016, 04:05 PM   #192
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Just over thinking it cause I want it lowered to a good looking height but still high enough to deal with these crappy Michigan roads a little better. I know its an oxymoron to lower a car and still want a decent ride. Don't care about the ride as much as I do bottoming out and scraping everywhere. Ill decide in the next day or so

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Old 03-27-2016, 04:06 PM   #193
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Just really want to go coilover on this one in the next couple of years yet still have a better look in between. I think I know what I need to get now.

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Old 03-27-2016, 08:28 PM   #194
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I think coil overs would suit you better. With them you can achieve the lowered look you want for shows, pictures etc. but have the ability to raise the car up for driving on the rough roads.

A good set of coilovers should be painless to adjust on the fly.
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Old 03-27-2016, 09:17 PM   #195
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I think coil overs would suit you better. With them you can achieve the lowered look you want for shows, pictures etc. but have the ability to raise the car up for driving on the rough roads.

A good set of coilovers should be painless to adjust on the fly.
I think so too. Realistically probably a couple years down the road. Spend about $1500-$2000 on a good set. Just want to get some other things done first this year.

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Old 03-27-2016, 09:27 PM   #196
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If you want to eliminate the factory gap in the meantime pick up a set of SR springs and drop her 1.5". It'll look much better than stock and you won't have to replace everything.

Then when you are ready for coil overs you are only replacing the springs, which you could probably sell and recoup some of your money back.
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Old 03-27-2016, 10:31 PM   #197
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If you want to eliminate the factory gap in the meantime pick up a set of SR springs and drop her 1.5". It'll look much better than stock and you won't have to replace everything.

Then when you are ready for coil overs you are only replacing the springs, which you could probably sell and recoup some of your money back.
Thats true. Wasnt even thinking about that.

Speakimg of recoupimg money, I will be selling the wheels and tires on the 03 as soon as I switch them out. Their the stock Bullits, in pretty good shape, especially once I clean them all up, they have basically new, but have been sitting a few years Continental DWS tires on them. The tires are in great shape no signs of dry rot, or cracks, hold air, basically full tread. Maybe like 600 miles on them. I was thinking of selling them and asking $600, the tires are worth at least 80-100 a peice. There 245/45 17s. Any ideas on pricing? Ive seen them on Craigslist for around this price near me with tires that are in poor shape. I want to sell them quick though, and dont want to deal with a bunch of craigslist crap. Maybe I'll ask $550 and take down to $475??

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Old 03-27-2016, 10:45 PM   #198
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Thats true. Wasnt even thinking about that.

Speakimg of recoupimg money, I will be selling the wheels and tires on the 03 as soon as I switch them out. Their the stock Bullits, in pretty good shape, especially once I clean them all up, they have basically new, but have been sitting a few years Continental DWS tires on them. The tires are in great shape no signs of dry rot, or cracks, hold air, basically full tread. Maybe like 600 miles on them. I was thinking of selling them and asking $600, the tires are worth at least 80-100 a peice. There 245/45 17s. Any ideas on pricing? Ive seen them on Craigslist for around this price near me with tires that are in poor shape. I want to sell them quick though, and dont want to deal with a bunch of craigslist crap. Maybe I'll ask $550 and take down to $475??

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I sold mine for $500 in a day and they were in much the same shape as your wheels are. I don't think you'll have an issue getting $500
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Old 03-27-2016, 11:06 PM   #199
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I sold mine for $500 in a day and they were in much the same shape as your wheels are. I don't think you'll have an issue getting $500
Sounds like a good price. Ill price them at 550-575 and see if I get any bites when the time comes. Will pay for my tires.

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Old 03-28-2016, 06:31 AM   #200
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Take $500 minimum for them. They are OEM Bullitts. Or $300 for a pair. Some ppl (like the previous owner of my old 98) want OEMs for the fronts and get aftermarket 17x10.5s for the rear.
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Old 03-28-2016, 08:59 AM   #201
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I agree with what has been said. Throw them up for $550 and gauge the interest level.

There are plenty of 94-04 v6 owners that want bullitts for their cars and don't want to drop $1k for new wheels/tires.

Also as Scotty said some guys want to keep the slimmer profile of the 17x8 up front so they may appeal to those buyers as well.
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Old 03-28-2016, 12:28 PM   #202
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I will give it a shot then here in a 2-3 weeks

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Old 03-28-2016, 01:05 PM   #203
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I will give it a shot then here in a 2-3 weeks

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Is that how long you are anticipating it will take to get the correct rims after AM ships you charcoal ones 3 more times?



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Old 03-28-2016, 01:16 PM   #204
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Probably, lol..

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Old 03-28-2016, 03:24 PM   #205
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Is that how long you are anticipating it will take to get the correct rims after AM ships you charcoal ones 3 more times?

Diiiiick...
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Old 03-28-2016, 03:58 PM   #206
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I just noticed today that one of mine is damaged. But already got the return situated.

I'm probably going for 295/35-18 NT05 tires, and have a hook up for free install. Just gotta buy my friend lunch lol.
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Old 03-28-2016, 06:00 PM   #207
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I just noticed today that one of mine is damaged. But already got the return situated.

I'm probably going for 295/35-18 NT05 tires, and have a hook up for free install. Just gotta buy my friend lunch lol.
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Thats a good sized ding. Im sure they had no issues replacing it for you, youre special to them anyway lol. But they have never given me issues with damaged parts.

On to other news, my 18x10 SILVER MMDs came today!! Now I have the whole set and will probably order tires tomorrow night, so I have to know exactly what Im ordering and be done with it. Then Ill be onto obsessing over the lowering springs and how low to go, and how much work I want/can put into the suspension.

Well I assume the wheels are right, their silver at least, had my wife check them because Im still at work. Ill check them out tonight when I get home.

Again THANK YOU ALEX from AMERICAN MUSCLE!

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Old 03-28-2016, 06:28 PM   #208
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Thats a good sized ding. Im sure they had no issues replacing it for you, youre special to them anyway lol. But they have never given me issues with damaged parts.

On to other news, my 18x10 SILVER MMDs came today!! Now I have the whole set and will probably order tires tomorrow night, so I have to know exactly what Im ordering and be done with it. Then Ill be onto obsessing over the lowering springs and how low to go, and how much work I want/can put into the suspension.

Well I assume the wheels are right, their silver at least, had my wife check them because Im still at work. Ill check them out tonight when I get home.

Again THANK YOU ALEX from AMERICAN MUSCLE!

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At first it looked like it was damaged at the warehouse. But then I noticed that the box had a mark on it too, and even that plastic lip they put over it did. So I'm guessing it was UPS.


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Old 03-28-2016, 08:28 PM   #209
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At first it looked like it was damaged at the warehouse. But then I noticed that the box had a mark on it too, and even that plastic lip they put over it did. So I'm guessing it was UPS.


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Ups would never lol


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Old 03-28-2016, 09:15 PM   #210
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Ups would never lol


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Never! Being an employee in a UPS hub has changed the way I see package handling. I'm surprised more people don't have damaged items.
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