Originally Posted by 3dStang
That's the problem with regular volume dealerships. They make money on quantity. I've got a local Ford here that will never see my Stang because they are a volume dealer and I've heard nothing but bad things.
I agree completely! I live equidistant between two Ford dealers. One is the biggest, highest volume dealer in town, and the other is basically out in the country, and is small time at best. When I need a part right now for my 12 year old F-150, I go to the high volume dealer. When I need any work done on either of our Fords, the vehicles go to the rural smaller dealer.
The cool thing about my small dealer is most of the guys working there in service have been there for many years. I know some of them by name even. I can roll in any day around 11:00 AM knowing they will likely be finishing up their morning jobs, and get an oil change, lube, and tire rotate without an appointment. They just take me right in. Try doing that a high volume dealer. They've also looked out for me for a couple of repairs on my F-150 that I know the high volume dealer would not have.
If I have a problem with my new Mustang after it gets here, I know where I will be taking it.