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Old 10-01-2016, 11:07 AM   #1
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Information about speed concepts

If anyone can tell me if SpeedConcepts is still around I would appreciate it, I ordered from them 11 months ago and had been receiving emails and calls up to June this year now nothing, I would just like to be able to move on and maybe write off the 2 grand plus I spent. Thank you if anyone could help
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Old 10-01-2016, 12:00 PM   #2
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Speed Concepts is still doing business?

In October of 2012 I ordered an 8.8" axle and Pinion Flange from them. I got an email confirming this. After the expected time for delivery expired, I emailed them about it. Their response was a canned "Check your order on our web site" or something like that.

I was doing that for a few weeks already. All I could see was:
My Order History - Order Number: 34** (In Processing)

After a couple more emails, and the same "check your order on our web site" I called them on the phone. The answering machine said something like "We're busy, email us".
By now it's January 2013, and after several phone calls, I am a bit ticked off.
I wrote one last, very short, email saying that someone better call me within 48 hours or I call mastercard about my deposit.
No one called in the 48 hour period. I didn't expect a call anyway.
The next day I called mastercard and got my deposit back.
I am NOT kidding, about 20 minutes after calling mastercard, Speed Concepts called.
The guy on the phone was all full of excuses and what _I_ could have done!
I let him go on and on, then told him I just called mastercard to get my money back.
This guy's tune changed for the worse then! Woo-boy. He was not happy.
He basically said the order would be cancled, good bye, and hung up on me.

About an hour later I get an email confirming the canceled order.
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2009 v6 vert. My first mod - Sequential Taillights Kit! Ha ha.
Other minor items, X3/XF3 Tuner w/custom tune, GT Dual Exhaust Take-offs, FR 8.8” 3.73 limited slip, JLT Oil Separator, rear sway bar, strut tower brace.
And,
Innovate WiFi, OT-2 ODBII interface, and DashCommand software to go with it.
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Old 10-01-2016, 10:33 PM   #3
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I have heard those horror stories before, unfortunately after I made my order. I have also read (on this forum ) what a great guy he is. Sadly I cannot stop payment, it is just gone. I like to give benefit of doubt to those I am dealing with, that is why I am asking if they are still around, no response since June
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Old 10-01-2016, 11:10 PM   #4
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Quote:
Originally Posted by Hawaii 10 View Post
I have heard those horror stories before, unfortunately after I made my order. I have also read (on this forum ) what a great guy he is. Sadly I cannot stop payment, it is just gone. I like to give benefit of doubt to those I am dealing with, that is why I am asking if they are still around, no response since June
$2000 can be considered a felony theft depending on the situation. Just something to keep in mind.

I understand that people make mistakes. Businesses fail, bankrupt, and at times cannot fulfill their customers needs. A company with integrity would communicate clearly with a customer and let them know there is a problem. Then the customer has the choice to wait and risk, or ask for a refund.
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Old 10-02-2016, 12:01 AM   #5
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You see my point perfectly, I have a friend who is an attorney he even though he says I can pursue it the fact that it is another state makes it very complicated. but the last part of your message is exactly how I feel. there are details I am leaving out because it is my problem no one else's. I just want to find out if they are still around, but thanks for the interest.
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Old 10-02-2016, 12:05 AM   #6
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I was considering the name "Speed Concept" or "Performance Concepts" for a company name. If this thread had not come up I would have never known another existed. My attorney that works with me with my music studio said that this thread just saved a lot of time on Trademark and Copywrite issues.

There is a positive in your negative.
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Old 10-02-2016, 12:37 AM   #7
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Names

well glad some good comes from this, there is another outfit with a similar name and it is very reputable, Performance Concepts sounds good though. Just do a search. and again thanks for the interest.
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Old 10-02-2016, 09:32 AM   #8
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Not sure if this helps, but I was told by mastercard that I waited too long to have them refund my money. HOWEVER, since I was actively trying to contact speed concepts, and I still had all the emails I sent, and the responses, mastercard was more than willing to get my money back. I was talking to a lady at mastercard that was very helpful and taught me quite a bit on how that works. I have no idea if this sort of thing varies from state to state but I thought I'd throw this in.
Even now, I still have some of those emails.
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2009 v6 vert. My first mod - Sequential Taillights Kit! Ha ha.
Other minor items, X3/XF3 Tuner w/custom tune, GT Dual Exhaust Take-offs, FR 8.8” 3.73 limited slip, JLT Oil Separator, rear sway bar, strut tower brace.
And,
Innovate WiFi, OT-2 ODBII interface, and DashCommand software to go with it.
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Old 10-05-2016, 09:19 AM   #9
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was not credit card so that is out ( yes I pursued that option) essentially they got theirs I didn't get mine
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Old 10-23-2016, 10:24 AM   #10
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Once more I will ask if anyone knows if Ken from SpeedConcepts is still doing business, It is coming up on a year since ordering and repeated phone calls and emails have got know results. I would really like to know if I should just move on and accept up the loss Thanks for any help.
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Old 10-23-2016, 11:18 PM   #11
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I forgot about this thread, but I can offer this.
On your browser type in "whois.net"
Then do a search for "speedconcepts.net"

A much more in depth logging for them is with a terminal.
I don't know if a PC will work like this, but on a Mac/Linux/Unix machine, start the terminal and type in "whois speedconcepts.net"
and you will get a ton if info on them. The following is what I saw today.

You might be able to reach them through GODADDY.COM, or perhaps one of the email addresses or phone numbers below.
- - - results start here - - -

Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to InterNIC | The Internet's Network Information Center
for detailed information.

Domain Name: SPEEDCONCEPTS.NET
Registrar: GODADDY.COM, LLC
Sponsoring Registrar IANA ID: 146
Whois Server: whois.godaddy.com
Referral URL: http://www.godaddy.com
Name Server: NS509.WEBSITEWELCOME.COM
Name Server: NS510.WEBSITEWELCOME.COM
Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Updated Date: 31-mar-2016
Creation Date: 19-feb-2002
Expiration Date: 19-feb-2017

>>> Last update of whois database: Mon, 24 Oct 2016 04:00:11 GMT <<<

For more information on Whois status codes, please visit https://icann.org/epp

NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.

TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
modify existing registrations; the Data in VeriSign Global Registry
Services' ("VeriSign") Whois database is provided by VeriSign for
information purposes only, and to assist persons in obtaining information
about or related to a domain name registration record. VeriSign does not
guarantee its accuracy. By submitting a Whois query, you agree to abide
by the following terms of use: You agree that you may use this Data only
for lawful purposes and that under no circumstances will you use this Data
to: (1) allow, enable, or otherwise support the transmission of mass
unsolicited, commercial advertising or solicitations via e-mail, telephone,
or facsimile; or (2) enable high volume, automated, electronic processes
that apply to VeriSign (or its computer systems). The compilation,
repackaging, dissemination or other use of this Data is expressly
prohibited without the prior written consent of VeriSign. You agree not to
use electronic processes that are automated and high-volume to access or
query the Whois database except as reasonably necessary to register
domain names or modify existing registrations. VeriSign reserves the right
to restrict your access to the Whois database in its sole discretion to ensure
operational stability. VeriSign may restrict or terminate your access to the
Whois database for failure to abide by these terms of use. VeriSign
reserves the right to modify these terms at any time.

The Registry database contains ONLY .COM, .NET, .EDU domains and
Registrars.
Domain Name: SPEEDCONCEPTS.NET
Registry Domain ID: 83761672_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-17T15:03:23Z
Creation Date: 2002-02-19T01:39:27Z
Registrar Registration Expiration Date: 2017-02-19T01:39:27Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: US
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: SPEEDCONCEPTS.NET@domainsbyproxy.com
Registry Admin ID: Not Available From Registry
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: US
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: SPEEDCONCEPTS.NET@domainsbyproxy.com
Registry Tech ID: Not Available From Registry
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: US
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: SPEEDCONCEPTS.NET@domainsbyproxy.com
Name Server: NS509.WEBSITEWELCOME.COM
Name Server: NS510.WEBSITEWELCOME.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-10-24T04:00:00Z <<<

For more information on Whois status codes, please visit https://www.icann.org/resources/page...-2014-06-16-en

The data contained in GoDaddy.com, LLC's WhoIs database,
while believed by the company to be reliable, is provided "as is"
with no guarantee or warranties regarding its accuracy. This
information is provided for the sole purpose of assisting you
in obtaining information about domain name registration records.
Any use of this data for any other purpose is expressly forbidden without the prior written
permission of GoDaddy.com, LLC. By submitting an inquiry,
you agree to these terms of usage and limitations of warranty. In particular,
you agree not to use this data to allow, enable, or otherwise make possible,
dissemination or collection of this data, in part or in its entirety, for any
purpose, such as the transmission of unsolicited advertising and
and solicitations of any kind, including spam. You further agree
not to use this data to enable high volume, automated or robotic electronic
processes designed to collect or compile this data for any purpose,
including mining this data for your own personal or commercial purposes.

Please note: the registrant of the domain name is specified
in the "registrant" section. In most cases, GoDaddy.com, LLC
is not the registrant of domain names listed in this database.
__________________
2009 v6 vert. My first mod - Sequential Taillights Kit! Ha ha.
Other minor items, X3/XF3 Tuner w/custom tune, GT Dual Exhaust Take-offs, FR 8.8” 3.73 limited slip, JLT Oil Separator, rear sway bar, strut tower brace.
And,
Innovate WiFi, OT-2 ODBII interface, and DashCommand software to go with it.
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