Can't find the thread and am not sure if one was made for this problem or not but when I turn my heat or air on most of the time it only blows out the defrost. I go through all the setting and push in on the knob and try all that kind of stuff and it does not help. What is the cause of this?
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If I am thinking of the right part, it's located with the blowers. They aren't hard to remove, there are about 3 screws you will remove. If you go to your local library, get one of the chilitons manuals.