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Old 09-30-2012, 08:11 AM   #36
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It wouldn't cost them anything. They can write it off as an expense. Or they can play it off on another car. I warranty stuff for my customers that technically should not be warrantied, and it gets fudged into the should be column all the time lol. It's about taking care of the people who pay your house payment, and keep you driving your own Mustang. I just think that the dealership should squeeze their ******** tight and just replace the hvac system altogether. They would not lose anything. Especially if they are selling any decent amount of cars. I sell a ton of a certain companies' equipment, and i know their warranty rules inside and out. BUT I can violate those terms on occasion and they take care of me. Because I make them money, in turn they make me money, but it's because of the end user. So I make sure I bend back a little, so that the end user is the happiest of the three lol.
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Old 09-30-2012, 08:51 AM   #37
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Hey wtfdiesel- After 6 months and numerous trips on this problem and ford engineers called into the dealership to test the problem I dont think you can assume I did nothing to remedy this problem. As far as letting everyone know of the problem and ford not fixing it to my satisfaction what do you think these posts are doing? I have posted this on every 2011 mustang forum I can find on the internet. Dont assume I layed down and accepted fords refusal to fix the hvac. I raised holly hell with the dealership, ford customer care, and the ford engineers in Denver. My local dealership actually went to bat for me when dealing with ford as I witnessed conference calls with the ford reps on this issue. Three different managers and techs at my local dealership told ford they would not accept this car as it is. When ford in Detriot, and their engineers, refuse to fix this problem then you are screwed. My only option at this time is to have a large lemon made, stick it to the top of the car, and park it on the street at my local dealer. As far as leaving service tickets open- most of us would not think anything of it when you pick your car up, with numerous other appointments made with the dealer to bring the car back in when the engineers show up for additional testing. Its easy to sit back and tell others what they should have done until you walk in their shoes awhile.
Believe me- I have been around the block for 57 years and no auto manufacturer has ever treated me like this. I have explained the lemon law in my earlier post as it is written in Colorado. Every state has its own version of the lemon law.
You went farther then i would have,,I cant argue long ,i probably would have went to jail,,Im 43 and I really laid back,,but if they kept doing that,,that would have been fighting words for me,,Ive never had anyone work on anything for me except alignment,,and i stiil do my own on my ranger,,fortunetly thats what i do for a living,,Ill give you props for staying in there on a proffesional level,,...Question,,what if you take to highly recommended expert a/c tech,,and figure out the problem,,do you think that would build a case against ford ,,for at least reimbursement,,on getting it fixed and your troubles,,or will that make it worse
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Old 09-30-2012, 11:05 AM   #38
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It's gotta probably be an actuater.

The acturater is what mixes the cold air in with the hot air and when it goes bad or sticks part way it will not let the total 100% cold or the 100% hot air through the vents.

I had this problem when I had my Corvette. The actuater can not be checked unless it is removed from the car. Your problem is intermittent so i'm betting that is your problem.

WTFDeisel will probably know if it can be tested on the Mustang. I know it could not be tested on my 98 Corvette.Ronnie
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Old 09-30-2012, 11:32 AM   #39
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The acturater is what mixes the cold air in with the hot air and when it goes bad or sticks part way it will not let the total 100% cold or the 100% hot air through the vents.

I had this problem when I had my Corvette. The actuater can not be checked unless it is removed from the car. Your problem is intermittent so i'm betting that is your problem.

WTFDeisel will probably know if it can be tested on the Mustang. I know it could not be tested on my 98 Corvette.Ronnie
You can also tell if thats happening by turning system to vents but turn the a/c off,,the air should be cool,,if its hotter than normal,,then your getting heat off the heater core or from the engine compartment,,first you have to warm up the vehicle..Thats good advice,,that might be whats going on
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Old 09-30-2012, 11:47 AM   #40
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Indeed good advice. The only way to check it, is to pull the motor and check it's action and then further, you'd have to ride around with it out to see if it fails. It is a correct assumption that if power fails it will default back to the heat side. It is this way on most vehicles. At this point, I would probably take it to an Automotive HVAC Specialist, and see what the problem is, and if it is affordable, to fix it. Then take legal action against the dealership, and Ford. This is definitely a bad situation, the problem I am seeing is that no one has posed a legitimate threat against the dealership. Most businesses will stand their ground until you pose a threat to their business. Too bad more businesses, especially large businesses can't be more like HID Unlimited....
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Old 10-08-2012, 10:17 PM   #41
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Update: My A/C is still working like new! Problem solved.
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Old 10-08-2012, 10:21 PM   #42
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Old 10-09-2012, 07:24 AM   #43
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Well, What was the problem ??????????

Tell us what was wrong in case someone else has this problem.


Ronnie
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Airaid Cold Air intake. red caliper covers, 3.7L performance engine cover, Flat black hood spears.Boss 302 strut brace, CDC rear panel, Trunk Cargo net,--Dash carpet cover,
Viser stickers to cover ugly yellow warning crap,Aluminum driveshafft and Swarr Bar.
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Old 10-09-2012, 09:23 AM   #44
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Tell us what was wrong in case someone else has this problem.


Ronnie
Well Ronnie the write up is on page two.
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Old 08-14-2016, 05:22 PM   #45
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I have posted before on this problem but need to give everyone a heads up and what to be aware of. I purchased my 2011 Mustang new in June of 2010. Immediately I noticed that once in a while the air conditioner would blow warm air. It would last only a few seconds and then go back to cold where it usually stayed. This summer the air started blowing warm as often as cold. The hotter the ambient temperature the hotter and longer it would blow. At 90 degrees outside temp it had a swing in air conditioning temp of 15 degrees. At 100 degrees the temp differential was more than 15 degrees and would blow hot air more than cold. I have had the car in 5 times now. Ford engineers got involved and they just notified me that they consider this temp differential to be within normal limits. Thats BS as I have purchased 5 new fords over the years and none of them had this trait. The dealership drove three new mustangs they had on the lot and couldn't get any of them to do this. My Fusion 4 banger loaner car does not have any temp differential. Ford has tested and re tested all the components and cannot figure out how to fix it. Ford has told me to pick up my car and they will not address the issue anymore. I was hoping it would not come to this as I have a few hundred in aftermarket improvements in the car but I am in contact with a lemon law lawyer as I feel it is my last option. What a shame! Hope no one else has to go through this but if you notice a temp differential in you air conditioning expect it to get worse with no fix from Ford.
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Old 08-14-2016, 05:23 PM   #46
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Just read your post and although it's been a while since you commented I wanted to add my brand new 2016 Mustang is going in tomorrow for the same issue except I have no cold air on the driver's side at all, only passenger.Let me know what they came up with on yours and if you still have it. Thanks.
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