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Old 08-17-2013, 03:14 PM   #1
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Ford Warranty - Collective CYA

Posted on another forum. Will share here as well.

Spoke to a local dealer about the warranty and some of the things I would like to do to my vehicle. I was hoping to have them do as much of them as possible to avoid potential warranty issues.

I was warned that Ford is actively pursuing the cancellation warranty's ANYTIME they SUSPECT (not prove in many cases) that a modification has caused ANY problems with the power train. This is covered in their TSB Ford issues TSB warning against modifications and aftermarket parts for the 2011+ Mustang | Mustangs Daily

I explained the forums for research and heard what I had hoped I would not...

Escalations through forum representatives on publicly accessible websites CAN BE (may also be read as "HAVE BEEN") used to support cancellation of power train warranties.

What this means is that submitting your VIN information for a warranty claim through someone on these forums, what you've posted, and what they may determine to be "your fault" can be used to cancel your warranty.

Tunes are almost becoming automatic cancellations with some dealers. They don't want to be in the middle of a fight with an owner and Ford.

Oh well.
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Old 08-17-2013, 03:40 PM   #2
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Wouldn't pursuing the cancellation of someone's warranty on suspicion alone go against the Magnusson-Moss Warranty Act that states there must be solid proof that an aftermarket part caused the issue at hand?
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Old 08-17-2013, 03:43 PM   #3
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They would have to prove it... But in the meantime your car would be down and you're f*****.. A couple years ago Ford was cracking down on guys with 2005 to 2009 cars by checking forum post as well. I can't think of a product that you can modify and still keep a warranty.
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Old 08-17-2013, 03:58 PM   #4
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They would have to prove it... But in the meantime your car would be down and you're f*****.. A couple years ago Ford was cracking down on guys with 2005 to 2009 cars by checking forum post as well. I can't think of a product that you can modify and still keep a warranty.
axleback exhaust lol
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Old 08-17-2013, 04:08 PM   #5
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axleback exhaust lol
Lmao right??/
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Old 08-17-2013, 04:30 PM   #6
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They do have to prove it. But if you've modded...they don't have too much of a fight to put up in denying a warranty.

They do look at posts and the service manager alluded to the forum escalations as being the evidence they use.
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Old 08-17-2013, 07:46 PM   #7
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No Invite to the Big Dance is Good....

Quote:
Originally Posted by Six7One View Post
Posted on another forum. Will share here as well.

Spoke to a local dealer about the warranty and some of the things I would like to do to my vehicle. I was hoping to have them do as much of them as possible to avoid potential warranty issues.

I was warned that Ford is actively pursuing the cancellation warranty's ANYTIME they SUSPECT (not prove in many cases) that a modification has caused ANY problems with the power train. This is covered in their TSB Ford issues TSB warning against modifications and aftermarket parts for the 2011+ Mustang | Mustangs Daily

I explained the forums for research and heard what I had hoped I would not...

Escalations through forum representatives on publicly accessible websites CAN BE (may also be read as "HAVE BEEN") used to support cancellation of power train warranties.

What this means is that submitting your VIN information for a warranty claim through someone on these forums, what you've posted, and what they may determine to be "your fault" can be used to cancel your warranty.

Tunes are almost becoming automatic cancellations with some dealers. They don't want to be in the middle of a fight with an owner and Ford.

Oh well.
And the Good News for a change, I DIDN'T SEE ANYTHING FOR V6 MUSTANGS! For once, it pays to have a V6.
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Old 08-17-2013, 08:08 PM   #8
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Not quite. The details were during the conversation about my V6.
Basically, mod it and they'll cancel your warranty if they think the can.
Post it on a forum and escalate it through the forum, forum posts can be used to substantiate a warranty cancellation.
They're using the forums as evidence. Against Mustang owners where they can.

That's dirty pool.
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Old 08-17-2013, 08:19 PM   #9
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Sure Hope No Dealers are Looking at My Postings...

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Not quite. The details were during the conversation about my V6.
Basically, mod it and they'll cancel your warranty if they think the can.
Post it on a forum and escalate it through the forum, forum posts can be used to substantiate a warranty cancellation.
They're using the forums as evidence. Against Mustang owners where they can.

That's dirty pool.
Gee Al, who lives in Albuquerque, New Mexico, who drives a Black 2013 V6, sure hope no one is READING THIS FORUM!
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Old 08-17-2013, 08:22 PM   #10
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Lol, my stang is completely stock and I never drive over the speed limit and will never ever mod it. Just in case. Lol
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Old 08-17-2013, 08:25 PM   #11
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Lol, my stang is completely stock and I never drive over the speed limit and will never ever mod it. Just in case. Lol
Haha
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Old 08-17-2013, 08:29 PM   #12
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Gee Al, who lives in Albuquerque, New Mexico, who drives a Black 2013 V6, sure hope no one is READING THIS FORUM!
That's cute. Now go eat a bowl of dicks.
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Old 08-17-2013, 08:29 PM   #13
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That's cute. Now go eat a bowl of dicks.
Lmao!
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Old 08-17-2013, 08:30 PM   #14
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That's cute. Now go eat a bowl of dicks.
Lmfao! Holy **** still laughing!!!!
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Old 08-17-2013, 08:32 PM   #15
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Opps...forgot the...


I am just kidding around.
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Old 08-17-2013, 08:32 PM   #16
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Lmfao! Holy **** still laughing!!!!
I know right haha thats hilarious
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Old 08-17-2013, 10:46 PM   #17
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Local Delicacies....

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That's cute. Now go eat a bowl of dicks.
Must be a Local Dish, not served in any of the restaurants around here. Bon Apetite!
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Old 08-17-2013, 10:50 PM   #18
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Must be a Local Dish, not served in any of the restaurants around here. Bon Apetite!
Weak. 2+ hours for that?

Come on dude.

Lol
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Old 08-18-2013, 08:30 AM   #19
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This would be hard to prove in court. ... Even if you can prove that I made a post, you can't prove I'm not totally full of **** and posting to be a dick or just to screw around. Just because I said "check out this sweet tri-turbo I just finished" doesn't mean I actually did.... Hell, my custom intake could be a factory intake with a sticker on it, maybe that's custom to me.

And let's not forget that the forum's taking a risk here by allowing Ford reps to get information like this. maybe not legally because these are public forums, but member wise.

Also, the TSB does not mention anything about forums being used to prove a case.
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Old 08-18-2013, 10:17 AM   #20
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That's all true. But it can make it a pain in the butt when you go in and get told you're responsible for the bill.

Dealerships and owners have and always will go round and round about warranty claims.

The fact the manager even mentioned the internet as proof is a bit disconcerting.
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Old 08-18-2013, 08:41 PM   #21
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I'm SOL, lol.
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Old 08-18-2013, 11:21 PM   #22
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Weak. 2+ hours for that?

Come on dude.

Lol
Sorry heathen, had to be in church by 10 a.m. Gee Al, who lives in Albuquerque, New Mexico, who drives a Black 2013 V6, sure hope no one is READING THIS FORUM!

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Old 08-19-2013, 12:00 AM   #23
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Your insurance companies are watching too.
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Old 08-19-2013, 09:17 AM   #24
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Facebook is a ^$#@*&^% window into your whole life

I wouldn't worry about this or any other forum as much as I would "FaceBook" Things said on that have had people fired from their jobs, arrested, divorced, alienated by their friends and family's and ruined their lives.

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Old 08-19-2013, 09:52 AM   #25
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I wouldn't worry about this or any other forum as much as I would "FaceBook" Things said on that have had people fired from their jobs, arrested, divorced, alienated by their friends and family's and ruined their lives.

Ronnie
Which is why I'm not a member on any of those types of sites.

And who has given up their VIN on this site, for Ford to see?

In any event, my warranty is long gone. I have nothing to worry about.
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Old 08-19-2013, 10:26 AM   #26
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I would be more than happy to test Fords theory they can just void my factory warranty because I have a tune and CAI. If my power window motor stops working I would love to see them prove its the direct result of my tune.

When it comes to bolt on mods you will never come remotely close to the engines max HP and torque limits. In all my years of research I haven't found or read about a tune destroying an engine because it ran the engine lean. The only issue I have ever found about was from AM and the #8 piston which didnt destroy the engine and has been long corrected. That issue was back around the late 2010 year on the early 11 5.0's and AM figured out the issue and long fixed. When was the last time anyone here heard of Bama, Steeda, Lund, MPT, VMP destroyed an engine with their tune?

I could see engine issues with nitrous, high boost on turbo and superchargers but bolt on mods, 99% safe. I'll take my chances and F that factory warranty. The mustang is breed to be modded and I'm not waiting 5 years to do so till my factory 60k mile powertrain runs out. That's why I modded after 6 months with my bolt on's
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Old 08-19-2013, 03:04 PM   #27
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Just for the record....My Mustang is 100% stock and my factory 18" all season tires wore out because of defects in only 19,000 miles
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Old 08-19-2013, 03:09 PM   #28
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Just for the record....My Mustang is 100% stock and my factory 18" all season tires wore out because of defects in only 19,000 miles
Well , I guess if you had a tune and CAI it would be the fault of that tune. Lol
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Old 08-19-2013, 03:46 PM   #29
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i can't think of a product that you can modify and still keep a warranty.
Air freshener)
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Old 08-19-2013, 03:50 PM   #30
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Air freshener)
Lmao.
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Old 08-19-2013, 04:14 PM   #31
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Air freshener)
LOL
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Old 08-20-2013, 06:16 AM   #32
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Air freshener)
On my last Forum for a Dodge in 2007 someone had a stain on their seat. The dealer denied warranty coverage because they said the stain was caused by an 'air freshener'.
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Old 08-20-2013, 06:25 AM   #33
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Air freshener)
Hmmm. Not sure on this. If something happened to the rear view mirror, they might pin it on the air freshner hanging from it.
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Old 08-20-2013, 08:00 AM   #34
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Bucko, You are a nut !!!! Ha! Ha ! Ha !

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Hmmm. Not sure on this. If something happened to the rear view mirror, they might pin it on the air freshner hanging from it.
I'm still laughing at this one.

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Old 08-20-2013, 08:05 AM   #35
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On my last Forum for a Dodge in 2007 someone had a stain on their seat. The dealer denied warranty coverage because they said the stain was caused by an 'air freshener'.
The air freshener was used to cover the root cause of the stained seat.
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