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Old 05-15-2014, 09:33 PM   #1
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Trouble with Ford Factory Sync

I have installed my Ford Factory Sync Unit into my 2014 v6, everything connected properly, and unfortunately it is not working. I have verified that I am getting power to the unit and that all of the connections are correct. The 3 button HMI is lighting up in the dark, so I know things are connected properly. Does anyone who has experience with this have any thoughts about what might be wrong, other than that the unit is defective. Thank you.
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Old 05-16-2014, 07:44 AM   #2
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You should have a troubleshooting booklet check it out
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Old 05-16-2014, 08:00 AM   #3
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Does it not need to be set up by a dealer????

I may be wrong, but I thought it would have to be connected to your computer and installed to the Ford center to be activated. Unless it came with your car for either a lifetime ( FREE) or after a certain amount of years (A FEE).

I hope you can activate it for free but I'm pretty sure that won't happen.
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Old 05-16-2014, 08:50 AM   #4
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Quote:
Originally Posted by ronnie948 View Post
I may be wrong, but I thought it would have to be connected to your computer and installed to the Ford center to be activated. Unless it came with your car for either a lifetime ( FREE) or after a certain amount of years (A FEE).



I hope you can activate it for free but I'm pretty sure that won't happen.

Ronnie

My understanding is that is only to activate the voice control and that the Bluetooth and USB should still work without that. my04gt gave me a couple of other suggestions that I am going to try this morning to see if I can get it to work.
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Old 05-16-2014, 09:44 PM   #5
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I hope you are right

Let us know how you got it working. I'm sure other owners would like to know. My car came with it and I hardly use the features. I love the hands free phone connection but I use my Garmin for directions and traffic.
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2012-candy red- V-6 MCA, Automatic Trans. CFM Valve cover breather. MMD blackTail light trim.Magnaflow axle back street mufflers, JLT oil catch can.MMD hood struts.
Airaid Cold Air intake. red caliper covers, 3.7L performance engine cover, Flat black hood spears.Boss 302 strut brace, CDC rear panel, Trunk Cargo net,--Dash carpet cover,
Viser stickers to cover ugly yellow warning crap,Aluminum driveshafft and Swarr Bar.
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Old 05-16-2014, 11:33 PM   #6
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I got it working today, and the only problem was that I had a couple of connections hooked up incorrectly. Once I got everything hooked up correctly, it worked like it was straight from the factory. USB and Bluetooth for $63, where it would have been at least another $1000 had I gotten it from the dealer. The box is listed everywhere for $400 - $500, but some people are being generous and practically giving them away. I am going to do some research and see if I can't get the voice control to work. Some people say they have been successful with it. And btw, I use my iphone for directions, but apparently the voice guided directions will also work through the Bluetooth.
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Old 05-17-2014, 12:13 PM   #7
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Nicw


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Airaid Cold Air intake. red caliper covers, 3.7L performance engine cover, Flat black hood spears.Boss 302 strut brace, CDC rear panel, Trunk Cargo net,--Dash carpet cover,
Viser stickers to cover ugly yellow warning crap,Aluminum driveshafft and Swarr Bar.
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