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Old 02-02-2015, 05:54 PM   #1
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Needing some help with headers

So I bought a set of Mac long tube headers from American muscle and I went to get them installed and the mechanic said they were the wrong ones for my car I siad there is no way the box even says they are for my 2011 v6 and so I didn't install them got home and looked them up on American muscle and they look totally different from what is pictured on there now. So I called American muscle and sent them photos of the headers with the parts number and they tell me they look the same. The help I need is to make sure I am not being dumb and blind and yall tell me if they are different and if they would fit
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Old 02-02-2015, 05:56 PM   #2
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Post a pic my man

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Old 02-02-2015, 06:01 PM   #3
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The first one is American muscle the second is the set I received the diamond shape are different on mine all three go the same way on American muscle two go the same way one goes the other and the holes to the engine are completely different as well
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Old 02-02-2015, 06:04 PM   #4
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The collectors are also round and not squarish

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Old 02-02-2015, 06:07 PM   #5
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Ya that's what I meant and I bought a new exhaust gasket and they were the same shape as pictured in American muscle and it would not at all line up correctly at all with the header I am not sure what to do
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Old 02-02-2015, 06:08 PM   #6
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Ya that's what I meant and I bought a new exhaust gasket and they were the same shape as pictured in American muscle and it would not at all line up correctly at all with the header I am not sure what to do
Shoot a message over to amalexlazarus on here. He is out for the night but he will get you taken care of for sure

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Old 02-02-2015, 07:39 PM   #7
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Shoot a message over to amalexlazarus on here. He is out for the night but he will get you taken care of for sure

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This. They may have accidentally packaged headers for the old 4.0 in the wrong box.

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Old 02-02-2015, 07:39 PM   #8
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This. They may have accidentally packaged headers for the old 4.0 in the wrong box.

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I checked their site and could not find Macs for the 4.0 anywhere! It is weird

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Old 02-02-2015, 07:42 PM   #9
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I checked their site and could not find Macs for the 4.0 anywhere! It is weird

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Maybe the old 3.8 in the new edges? Haha idk. Could have just been bent incorrectly and snuck past QC.

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Old 02-02-2015, 07:46 PM   #10
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The first one is American muscle the second is the set I received the diamond shape are different on mine all three go the same way on American muscle two go the same way one goes the other and the holes to the engine are completely different as well
Those are definitely headers for a 4.0. Heres a pic of my stock manifold and my old mac shorties
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Old 02-02-2015, 08:24 PM   #11
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Ya I am not sure what those headers are for I messaged him and hopefully will get something back from him. I love American muscle never had a problem with them
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Old 02-02-2015, 08:28 PM   #12
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Another pic of them
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Old 02-02-2015, 08:31 PM   #13
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Another pic of them
Those are for the 3.8 for sure

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Old 02-02-2015, 08:32 PM   #14
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Another pic this one had a hole on top where you screw a sensor in I believe
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Old 02-02-2015, 08:40 PM   #15
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Yeah go to am and look at the 99-04 section

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Old 02-02-2015, 08:50 PM   #16
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This has the making for some free stuff from AM! That's a pretty nice boo boo. Customer orders headers, gets appointment for the install, maybe has to take time off work to get it done only for the mechanic to say, ahhh, these don't fit my friend!!??
Jk jk.

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Old 02-02-2015, 10:09 PM   #17
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I checked their site and could not find Macs for the 4.0 anywhere! It is weird

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There is a pic of them on the Mac website. Same here no go on AM
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Old 02-02-2015, 10:13 PM   #18
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There is a pic of them on the Mac website. Same here no go on AM
I found similar looking one for the 3.8. It is odd though indeed and will be taken care of none the less I am sure

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Old 02-02-2015, 10:29 PM   #19
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Just checked Mac website and it looks exactly like a set of the 4.0 long tube headers
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Old 02-02-2015, 10:34 PM   #20
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Hmmmmm

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Old 02-03-2015, 06:11 AM   #21
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Can't see the inlets but they all go the same way and have that hole on top and looks pretty much like those
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Old 02-03-2015, 08:16 AM   #22
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So I bought a set of Mac long tube headers from American muscle and I went to get them installed and the mechanic said they were the wrong ones for my car I siad there is no way the box even says they are for my 2011 v6 and so I didn't install them got home and looked them up on American muscle and they look totally different from what is pictured on there now. So I called American muscle and sent them photos of the headers with the parts number and they tell me they look the same. The help I need is to make sure I am not being dumb and blind and yall tell me if they are different and if they would fit

Hey droptopstang201,

I'm really sorry to see and hear about the trouble you had with your order! This is definitely out of the ordinary and I'd like to get this fixed up for you immediately! Considering that you've done all the leg work for is I can get this fixed up in a heartbeat!

Please shoot me a PM with your order number and I'll have the return set up for you and I'll personally pick the replacement set to ensure that they're correct. I'll speak with our warehouse manager as well and I'm going to have him pull our inventory as I'm concerned that there was definitely a boxing error on the vendors end!

Once I'm able to verify that I have the correct set I'll have it shipped out overnight because of the inconvenience! Let me know if you're to have any questions about this in the meantime and I'll keep an eye out for your PM.

Hang in there! I'll have this fixed today and get you the right parts in 24 hours!

Alex


EDIT: I just saw your PM! Help is on the way!
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Old 02-03-2015, 08:35 AM   #23
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Thanks Alex I appreciate it a lot pm sent
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Old 02-03-2015, 08:51 AM   #24
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Shoot a message over to amalexlazarus on here. He is out for the night but he will get you taken care of for sure
Sorry I missed this last night guys! I'm in between apartments right now. I'm working with the OP and I'm going to get this fixed up for him shortly!

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This. They may have accidentally packaged headers for the old 4.0 in the wrong box.
I've absolutely seen this happen before and this is likely what the issue is. To ensure that we're not going to have other customers experience issues like this I'm going to personally pull our existing inventory to make sure that we're in good shape!

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I checked their site and could not find Macs for the 4.0 anywhere! It is weird
Nate - It's likely something that had occurred over at Mac - As much as I wish we had the ability to open and inspect every box that we receive it would take a considerable amount of time to do so...Some customers also don't like the idea that they're order was previously opened either!

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This has the making for some free stuff from AM! That's a pretty nice boo boo. Customer orders headers, gets appointment for the install, maybe has to take time off work to get it done only for the mechanic to say, ahhh, these don't fit my friend!!??
Jk jk.
You're a funny guy!!

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Just checked Mac website and it looks exactly like a set of the 4.0 long tube headers
droptopstang201 and everyone else that helped do the leg work here, thanks so much!

I'm going to speak with our customer service team about this as this is really common knowledge and I'm not sure how this managed to slip through the crack!

I'm going to head down to our warehouse very soon and I'll get some pics posted up for everyone!
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Old 02-03-2015, 11:36 AM   #25
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Hey Guys - I just wanted to update everyone. I went down to our warehouse to pull the existing kits and it's looking like there was just one that was sent incorrectly!

The OP's replacement order is being shipped out shortly!

If anyone has any questions don't hesitate to let me know and I'm here to help.

Alex



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Old 02-03-2015, 11:47 AM   #26
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Hey Guys - I just wanted to update everyone. I went down to our warehouse to pull the existing kits and it's looking like there was just one that was sent incorrectly!

The OP's replacement order is being shipped out shortly!

If anyone has any questions don't hesitate to let me know and I'm here to help.

Alex



This is why I order all my stuff from you guys! Thumbs Alex.

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Old 02-03-2015, 12:49 PM   #27
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Thanks everyone glad to get this resolved always heard AM customer service was top of the line know I know personally. I have always purchased from American muscle and always will prices are the best and could not be any better help from them thank yall
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Old 02-03-2015, 08:50 PM   #28
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Glad it worked out for you. If you don't mind post some pics of your headers when you receive them. They've been on my wish list for awhile


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Old 02-04-2015, 08:17 PM   #29
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Guess what came in they were at at 300 today Alex is the man!!! And what a difference between they are
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Old 02-04-2015, 08:19 PM   #30
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Guess what came in they were at at 300 today Alex is the man!!! And what a difference between they are
Got another appointment yet?

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Old 02-04-2015, 08:20 PM   #31
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Here is one of them side by side
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Old 02-04-2015, 08:23 PM   #32
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Not yet lol
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Old 02-04-2015, 09:12 PM   #33
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If you dont mind, take a few pics of them at different angles. I cant find any pics besides whats in the ads.
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Old 02-05-2015, 08:20 AM   #34
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This is why I order all my stuff from you guys! Thumbs Alex.
Thanks for the kind words sir! I'm always here to help my Mevo guys out!!

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Thanks everyone glad to get this resolved always heard AM customer service was top of the line know I know personally. I have always purchased from American muscle and always will prices are the best and could not be any better help from them thank yall
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Guess what came in they were at at 300 today Alex is the man!!! And what a difference between they are
droptopstang201 - Looking good! I'm happy to see and hear that everything is good to go! Sorry about the trouble again but let me know if there's ever anything else that I need to hear about. I work very quickly to ensure that our customers are in good hands!

Alex
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