New Roush body pieces and poss damage - Mustang Evolution

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Old 08-18-2015, 03:19 PM   #1
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New Roush body pieces and poss damage

So I ordered my Roush hood from AM after seeing more than I could take at the AM show without doing the quick draw with my credit card. Anyway, the part came in today, super fast as always from AM but several scuffs, scratches (mild to moderate depth) and one corner has the plastic broken in about the size of half a pencil eraser. The edges of the Roush piece also look like an old plastic model from my youth needing an exacto knife to clean them up.

My question is; I've ordered body parts before but never unpainted and so I don't know what is normal for a part being unprepared/unpainted. The Roush hood I got today is unpainted so my local shop will have to prep to some degree anyway. What is normal and customary for the shape of unpainted parts? This is my first and I'm on the fence about calling AM for an exchange. I'm going to see what the shop is going to charge me to clean it up before they paint it, just the level of quality here has me shaking my head. Was I living in a dreamworld that the part should be ready for me to krylon it down and tack it on? (Being figurative there with the krylon.) Input requested.
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Old 08-18-2015, 04:45 PM   #2
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Is this a hood or hood scoop? You refer to it as a hood so I just wanted to clarify?
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Old 08-18-2015, 05:20 PM   #3
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It's normal. Body guy will fix us up before they shoot it
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Old 08-18-2015, 05:49 PM   #4
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Hood scoop sorry. It's not awful but after getting pre-painted parts that look perfect it doesn't look good. That or I'm rationalizing and it's crap. SocialStang, that does give me some peace until the am.
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Old 08-18-2015, 06:05 PM   #5
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The answer to your last question, yes you were living in a dream world. Welcome back to reality! Unpainted parts are raw and will have to be prepped before paint. Scratches and what not are normal. Not sure about the cracked plastic piece though.. I'm sure it can be covered, just let the shop know that it has a small crack in it.

Curious, what are you getting charged to have the Roush scoop painted?
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Old 08-18-2015, 06:11 PM   #6
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Talking

My Roush hood scoop was ready to paint right out of the
box.....no damage whatsoever.
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Old 08-18-2015, 07:41 PM   #7
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Prep is super important on an item like this. This is one reason I'm getting a new hood. When I first got it painted it looked great. Over the time it has started to loose some of its shine. It looks a little duller and has some orange peel to it. I went back to where I had it painted and they said that's inherent with this type of material.
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Old 08-19-2015, 04:14 PM   #8
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The verdict is in... RMAing the Roush scoop back to AM. At least I got an education. The scratches and overpressed plastic edges (whatever you call the seams you see on plastic models) had me the most worried while the small hole I thought was no big deal. Looks like it was the other way around. Ford body shop guy explained how cleaning up some stuff was normal but a hole in the corner was a sooner or later fail repair. So off it goes back to American Muscle. I have to say, the call to them was quick and painless for the RMA. Sucks as there is no way it can be here in time for me to have it painted and ready for my weekend mod plans but that's the way it goes and that's not AM's fault. Updates to follow.
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Old 08-19-2015, 04:17 PM   #9
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The verdict is in... RMAing the Roush scoop back to AM. At least I got an education. The scratches and overpressed plastic edges (whatever you call the seams you see on plastic models) had me the most worried while the small hole I thought was no big deal. Looks like it was the other way around. Ford body shop guy explained how cleaning up some stuff was normal but a hole in the corner was a sooner or later fail repair. So off it goes back to American Muscle. I have to say, the call to them was quick and painless for the RMA. Sucks as there is no way it can be here in time for me to have it painted and ready for my weekend mod plans but that's the way it goes and that's not AM's fault. Updates to follow.
You should have asked for Alex or someone. They can and will over night a new one to you if you ask.
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Old 08-19-2015, 04:41 PM   #10
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I actually thought about that but If it didn't come overnight (delay for any reason) I would not be able to get it painted on Friday for install Saturday. As much as I "wanted" to play cars this weekend, it didn't seem right to run Alex around or even ask. I'll hold that one in case I really really need some insider help. Looks like it's next weekend for the scoop.
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