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Old 08-18-2011, 12:45 AM   #1
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I am back and I need help

Just got back from my business trip in time to install my new raxiom black projector headlights; however they are not bright they are dim and I have no brights when I flip the lights on they stay the same brightness and I have to admit they tell you to splice into the parking lamp wires which I honestly can tell you is the reason I don't have brights kicking in when I flip the lever forward. Any ideas? I am thinking this isn't a company defect considering it is both headlights and that would be a major coincidence.
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Old 08-21-2011, 07:54 PM   #2
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Found out that if u have hids from the factory the plugs won't line up so be aware
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Old 08-22-2011, 07:57 AM   #3
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Re: I am back and I need help

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Originally Posted by gregtommy View Post
Found out that if u have hids from the factory the plugs won't line up so be aware
You should contact whoever you ordered them from and request that they list this fact on the product information page. If they neglected to do so, and you are unable to get them to work, you should be entitled to a refund.
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Old 08-22-2011, 08:58 AM   #4
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Re: I am back and I need help

+1 Go for the refund.
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Old 08-22-2011, 09:28 AM   #5
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Quote:
Originally Posted by jimbullit
+1 Go for the refund.
You prolly won't get much better than the factory HIDs...
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Old 08-23-2011, 09:39 PM   #6
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Yeah I requested a refund and they sent me the rma # they asked if I tried to install them and I was boggled by the question as how would I know the plugs didn't match up without installing them. He talked to his manger and they said they would take them back now only if I didn't work 2 full business days followed up by another business trip I'd be able to get them returned within the week.
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Mustang history started with a 2000 v6, 2003 GT, 2007 GT, 2011 GT, all Black(coincidence)
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Old 08-24-2011, 08:02 AM   #7
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Re: I am back and I need help

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Originally Posted by gregtommy View Post
Yeah I requested a refund and they sent me the rma # they asked if I tried to install them and I was boggled by the question as how would I know the plugs didn't match up without installing them. He talked to his manger and they said they would take them back now only if I didn't work 2 full business days followed up by another business trip I'd be able to get them returned within the week.
Who did you buy these from? Sounds like somewhere I should avoid ...
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Old 08-24-2011, 10:21 PM   #8
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Well all this happened in a matter of minutes with no debate I have spent about 2000 dollars through them n this was the first hang up I had
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MOTM DEC 2011
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Mustang history started with a 2000 v6, 2003 GT, 2007 GT, 2011 GT, all Black(coincidence)
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Old 08-25-2011, 09:05 AM   #9
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Re: I am back and I need help

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Well all this happened in a matter of minutes with no debate I have spent about 2000 dollars through them n this was the first hang up I had
So they are refunding money on the HID'S or no? Also who was it If they are not. So we can avoid this place.
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Old 08-25-2011, 05:03 PM   #10
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They are refunding me the cash when I send it back today and it's American muscle
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Mustang history started with a 2000 v6, 2003 GT, 2007 GT, 2011 GT, all Black(coincidence)
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Old 08-26-2011, 08:22 AM   #11
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Re: I am back and I need help

That's odd that they gave you a hard time. American Muscle has always been excellent to deal with for me. You may want to track them down on these forums, Chris is VERY helpful and if someone was being difficult then I'm sure he'd like to know about it.
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Old 08-26-2011, 08:24 AM   #12
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Quote:
Originally Posted by Napoleon85
That's odd that they gave you a hard time. American Muscle has always been excellent to deal with for me. You may want to track them down on these forums, Chris is VERY helpful and if someone was being difficult then I'm sure he'd like to know about it.
Yeah it's fine now I shipped the lights back with the rma number from American muscle and I still will order from them everyone has their days and it's expected to get to them on September 2nd
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Base SC Dyno 595rwhp/493rwtrq
Refined Tune 608rwhp/504rwtrq


Mustang history started with a 2000 v6, 2003 GT, 2007 GT, 2011 GT, all Black(coincidence)
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Old 08-27-2011, 01:21 PM   #13
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Re: I am back and I need help

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Originally Posted by gregtommy View Post
Yeah I requested a refund and they sent me the rma # they asked if I tried to install them and I was boggled by the question as how would I know the plugs didn't match up without installing them. He talked to his manger and they said they would take them back now only if I didn't work 2 full business days followed up by another business trip I'd be able to get them returned within the week.
Quote:
Originally Posted by Napoleon85 View Post
That's odd that they gave you a hard time. American Muscle has always been excellent to deal with for me. You may want to track them down on these forums, Chris is VERY helpful and if someone was being difficult then I'm sure he'd like to know about it.
Sorry for any inconvenience. Glad to hear that you got taken care of.
Please let me know if you have any questions or concerns in the future!


And as someone else had said, the best option for lighting on your HID equipped car, is the factory installed HIDs
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Old 09-01-2011, 11:00 PM   #14
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Yeah I realize this now the only thing I am going to do with them is have them tinted so they match the rest of the lights on my car
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Mustang history started with a 2000 v6, 2003 GT, 2007 GT, 2011 GT, all Black(coincidence)
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