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Old 02-14-2012, 11:04 AM   #1
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AMSOIL Preferred Customer Program

Has anyone else ordered parts from AMSOIL using the preferred customer program?

I signed up for it and ordered supplies for an oil/filter change and some MTG. The on screen total and email confirmation showed the discounted price, but they took a different amount (added it up and it's full retail price) out of my account. I've tried calling on multiple occasions but can never get through, the line seems to ring straight to a voicemail box. I finally gave up and sent an email today.

Just curious if anyone else has run into this kind of issue and what they had to do to resolve it.

PS - feel free to move this if it's in the wrong section, but I posted it here since we've had quite a few discussions about the AMSOIL fluids.
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Old 02-14-2012, 11:17 AM   #2
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Re: AMSOIL Preferred Customer Program

keep trying and let us know what they say when you get in touch, but check your credit card's terms in case you need to charge it back as they may only do it for X amount of days.. but should be enough to get details.
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Old 02-14-2012, 11:20 AM   #3
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Re: AMSOIL Preferred Customer Program

Update - there appears to have been some confusion since I used shipped to a different name/address (I'm a traveling consultant so I shipped it to my dad's work) that caused a disconnect in their system. They are in the process of issuing a credit right now.

I recommend that anyone shipping to different addresses than they are billing to be mindful of this, and contact them via email if you run into any issues.
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Old 02-15-2012, 01:02 PM   #4
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Re: AMSOIL Preferred Customer Program

Good information! thanks.
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Old 02-15-2012, 05:37 PM   #5
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Yep I've used it. Thinking about changing back to motorcrafft oil though. Since running amsoil my car has burned oil.
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Old 02-16-2012, 07:30 PM   #6
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Re: AMSOIL Preferred Customer Program

Quote:
Originally Posted by drewzx3 View Post
Yep I've used it. Thinking about changing back to motorcrafft oil though. Since running amsoil my car has burned oil.
I've heard of a lot of 5.0s using oil ... it will be interesting to know whether or not switching back to motorcrap helps or not though.
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Old 02-16-2012, 08:03 PM   #7
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Quote:
Originally Posted by drewzx3
Yep I've used it. Thinking about changing back to motorcrafft oil though. Since running amsoil my car has burned oil.
Whats happening dude....are you using 5w20 amsoil synthetic....what makes u think ur burning oil
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Old 02-16-2012, 08:27 PM   #8
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I was using motorcraft 5w20 and I was burning oil with my 2010, I have forged internals and it was burning it up, I just switched to Amsoil full synthetic 5w30 and I have no issues as of right now so maybe just switching it to a 5w30? It worked for me is all I can say!
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Old 02-16-2012, 08:31 PM   #9
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Re: AMSOIL Preferred Customer Program

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Whats happening dude....are you using 5w20 amsoil synthetic....what makes u think ur burning oil
If you have drove it like it's stolen and under 10000 miles you should know..... serious keep a eye on your oil the first 10000.Mine has stopped since 4600 really.there are threads all over bout this.Ring flutter during break-in(2011-12)
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Old 02-16-2012, 09:36 PM   #10
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Re: AMSOIL Preferred Customer Program

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Originally Posted by CZYFAST View Post
I was using motorcraft 5w20 and I was burning oil with my 2010, I have forged internals and it was burning it up, I just switched to Amsoil full synthetic 5w30 and I have no issues as of right now so maybe just switching it to a 5w30? It worked for me is all I can say!
I ordered 5w30 as well. They only recommend 5w20 in the US for better fuel economy to help with CAFE.
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Old 02-16-2012, 09:46 PM   #11
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Originally Posted by Napoleon85

I ordered 5w30 as well. They only recommend 5w20 in the US for better fuel economy to help with CAFE.
Ha ha you are buying the wrong car if you are looking for fuel economy from a V8 mustang LOL but yeah I'm not burning any oil now, I say someone post something about it burning it so I checked mine and it didn't even show up on the dipstick and I was like I just checked it the other day so I changed it and put the 5w30 in with a wix filter and so far so good LOL
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Old 02-16-2012, 09:49 PM   #12
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Re: AMSOIL Preferred Customer Program

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Originally Posted by CZYFAST View Post
Ha ha you are buying the wrong car if you are looking for fuel economy from a V8 mustang LOL but yeah I'm not burning any oil now, I say someone post something about it burning it so I checked mine and it didn't even show up on the dipstick and I was like I just checked it the other day so I changed it and put the 5w30 in with a wix filter and so far so good LOL
Doesn't matter what you buy it for, Ford still has to meet the CAFE standard. That's why we have stupid **** like skip shift.
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Old 02-16-2012, 10:10 PM   #13
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Quote:
Originally Posted by GE3G

Whats happening dude....are you using 5w20 amsoil synthetic....what makes u think ur burning oil
I'm using 10w30 signature series. I changed to amsoil at 9500 miles have 13500 on it now. It has been ran hard since changing it and have about 15-20 passes at the drag strip on it. I checked it last weekend before going to drag strip and it was a quart low. I plan on pulling the throttle body off and seeing how much oil is in the intake. Also going to go bsck to the motorcraft 5w20 and see what happens. It never burned oil when I was using it.
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Old 02-17-2012, 08:25 AM   #14
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Re: AMSOIL Preferred Customer Program

You guys really need to do some reading around other threads. TONS of people running the motorcraft oil are having this as well. I can say with certainty that the AMSOIL oil isn't the cause.
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