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Old 10-10-2012, 06:03 PM   #1
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Help: Control Panel broken already

Well, whatever you call that thing that controls all the functions of your car. The LCD display between the Steering Wheel.

Not sure if this was related, but I heard a funny sound in the car when I turned it off and was about to get out to go to the grocery store, but the LCD was intact. Now, when I turn on the car, this is the screen I get:



Anyone have any idea what the heck this is? I had the car for only 6 weeks and less than 2K on it, so I have no idea what the problem is.
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Old 10-10-2012, 06:12 PM   #2
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Pull the negative battery cable, if that doesn't work take it to the dealer.
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Old 10-10-2012, 06:38 PM   #3
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Thats the Track Apps display. I had the same thing happen two days ago. Turned the car off, locked it, waited a few seconds, tried again, same deal. Drove home, was gonna disconnect the battery, but just turned it off for an hour first, tried again, all good. If it happens again anytime soon, I'll make an appointment, but not too worried yet.
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Old 10-10-2012, 06:47 PM   #4
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Originally Posted by wheelman View Post
Thats the Track Apps display. I had the same thing happen two days ago. Turned the car off, locked it, waited a few seconds, tried again, same deal. Drove home, was gonna disconnect the battery, but just turned it off for an hour first, tried again, all good. If it happens again anytime soon, I'll make an appointment, but not too worried yet.
How does that happen? I've opened the track apps before, but it didn't look like that.

Anyway, same thing. I went to start it before doing the battery and it was back to normal. No idea why, but I'm not gonna argue, lol. My concern is, is this going to be a recurring issue? That was fricken weird, that's all...
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Old 10-10-2012, 07:19 PM   #5
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Quote:
Originally Posted by Klaximilian

How does that happen? I've opened the track apps before, but it didn't look like that.

Anyway, same thing. I went to start it before doing the battery and it was back to normal. No idea why, but I'm not gonna argue, lol. My concern is, is this going to be a recurring issue? That was fricken weird, that's all...
Yeah I was a little POd at first but Ive got a long warranty and stuff happens. Yeah its got other stuff than just TrackApps, was just calling it the whole thing that, not sure if it has another name.
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Old 10-10-2012, 10:55 PM   #6
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Quote:
Originally Posted by wheelman
Thats the Track Apps display. I had the same thing happen two days ago. Turned the car off, locked it, waited a few seconds, tried again, same deal. Drove home, was gonna disconnect the battery, but just turned it off for an hour first, tried again, all good. If it happens again anytime soon, I'll make an appointment, but not too worried yet.
Yeah keep on that. I wish I had been more persistent when I was under warranty.

---------- Post added at 11:55 PM ---------- Previous post was at 11:54 PM ----------

Quote:
Originally Posted by 99ford

Yeah keep on that. I wish I had been more persistent when I was under warranty.
They would always tell me well it's not duplicating the problem for us
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Old 10-11-2012, 01:41 AM   #7
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Not an expert by any means that looks to be a fault in the programming not the screen itself. I would contact the dealer anyways you have the photo to prove it happened. If they want to be lazy and fall back on the we can't duplicate the problem, make sure that they are at least documenting it in the vehicles history some how.
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Old 10-11-2012, 08:27 AM   #8
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Originally Posted by Klaximilian View Post
How does that happen? I've opened the track apps before, but it didn't look like that.

Anyway, same thing. I went to start it before doing the battery and it was back to normal. No idea why, but I'm not gonna argue, lol. My concern is, is this going to be a recurring issue? That was fricken weird, that's all...
You mean you didn't try turning it off and back on again? This is the cardinal rule of electronics troubleshooting.

I wouldn't worry too much about it, these things are computers and can crash. Ford had a lot of issues with their MyFordTouch systems (google it and you'll be shocked at how bad it was) but fixed it a year or two later with a software update. I know you hate to hear it, but you're paying the "early adopter tax."
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Old 10-11-2012, 10:02 AM   #9
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You mean you didn't try turning it off and back on again? This is the cardinal rule of electronics troubleshooting.

I wouldn't worry too much about it, these things are computers and can crash. Ford had a lot of issues with their MyFordTouch systems (google it and you'll be shocked at how bad it was) but fixed it a year or two later with a software update. I know you hate to hear it, but you're paying the "early adopter tax."
No, I absolutely did. About 5 times immediately.

After I created the thread, dropped the kids off at the pool, showered, checked the thread (saw pulling the negative cable comment) and went downstairs to the garage before pulling the cable, I tried it one more time. Lo-and-Behold.....it worked again.

Weird.
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Old 10-11-2012, 10:05 AM   #10
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Reboot fix ev'ryting. Now I'm not missing that option so much...
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