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Old 06-03-2013, 03:56 PM   #36
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True, but then your recourse, should they just void you're warranty anyhow, would be to get a lawyer and try to make a case against Ford. This would probably cost at least as much as your car is worth in time and money!
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Old 06-03-2013, 03:59 PM   #37
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A failure from a tune, particularly our tunes is extremely rare. The tunes we send out are the same tunes used in our Steeda serialized vehicles sold through Ford dealers. Vehicles that are backed by a warranty, hence need to have a tune that is not going to cause us warranty issues.

Should an engine failure occur, we would work with the Ford dealer for proper diagnostics, this would include not only traditional diagnostics but things such as fuel octane testing and other techniques to fully determine the cause of failure. Should it be determined that indeed the tuning was the cause of the engine failure and not abuse, over revving, improper fuel octane, etc, then we would work with the customer on resolving the failure.

There is a Federal statute called the Magnuson-Moss Act which technically forbids them from canceling completely the vehicles warranty. Under the Magnuson-Moss Act, a dealer must prove, not just vocalize, that aftermarket equipment caused the need for repairs before it can deny warranty coverage. If the dealer cannot prove such a claim — or it proffers a questionable explanation — it is your legal right to demand compliance with the warranty. The Federal Trade Commission administers the Magnuson-Moss Act and monitors compliance with warranty law. Under this federal statute, a manufacturer who issues a warranty on your motor vehicle is prohibited from requiring you to use a service or maintenance item, unless such item is provided, free of charge, under your warranty or unless the Federal Trade Commission (FTC) waives this prohibition against the manufacturer.
Further, under the act, aftermarket equipment that improves performance does not automatically void a vehicle manufacturer's original warranty, unless the warranty clearly states the addition of aftermarket equipment automatically voids your vehicle's warranty, or if it can be proven that the aftermarket device is the direct cause of the failure.

When it comes to new car warranties, automotive owners and enthusiasts have a very important lobbying body on their side, namely SEMA (the Specialty Equipment Market Association). SEMA represents the aftermarket manufacturers, wholesalers, retailers, and distributors in North America. Because this association of aftermarket parts suppliers has a vested interest in the continued sale of aftermarket parts, it has helped to keep new car manufacturers in check by successfully lobbying for legislation that prevents new car dealership service providers from denying warranty coverage.

Best Regards,

TJ
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Old 06-03-2013, 05:33 PM   #38
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Quote:
Originally Posted by tj@steeda View Post
A failure from a tune, particularly our tunes is extremely rare. The tunes we send out are the same tunes used in our Steeda serialized vehicles sold through Ford dealers. Vehicles that are backed by a warranty, hence need to have a tune that is not going to cause us warranty issues.

Should an engine failure occur, we would work with the Ford dealer for proper diagnostics, this would include not only traditional diagnostics but things such as fuel octane testing and other techniques to fully determine the cause of failure. Should it be determined that indeed the tuning was the cause of the engine failure and not abuse, over revving, improper fuel octane, etc, then we would work with the customer on resolving the failure.

There is a Federal statute called the Magnuson-Moss Act which technically forbids them from canceling completely the vehicles warranty. Under the Magnuson-Moss Act, a dealer must prove, not just vocalize, that aftermarket equipment caused the need for repairs before it can deny warranty coverage. If the dealer cannot prove such a claim — or it proffers a questionable explanation — it is your legal right to demand compliance with the warranty. The Federal Trade Commission administers the Magnuson-Moss Act and monitors compliance with warranty law. Under this federal statute, a manufacturer who issues a warranty on your motor vehicle is prohibited from requiring you to use a service or maintenance item, unless such item is provided, free of charge, under your warranty or unless the Federal Trade Commission (FTC) waives this prohibition against the manufacturer.
Further, under the act, aftermarket equipment that improves performance does not automatically void a vehicle manufacturer's original warranty, unless the warranty clearly states the addition of aftermarket equipment automatically voids your vehicle's warranty, or if it can be proven that the aftermarket device is the direct cause of the failure.

When it comes to new car warranties, automotive owners and enthusiasts have a very important lobbying body on their side, namely SEMA (the Specialty Equipment Market Association). SEMA represents the aftermarket manufacturers, wholesalers, retailers, and distributors in North America. Because this association of aftermarket parts suppliers has a vested interest in the continued sale of aftermarket parts, it has helped to keep new car manufacturers in check by successfully lobbying for legislation that prevents new car dealership service providers from denying warranty coverage.

Best Regards,

TJ
Great post TJ and a good relationship with your dealer and service writer is important as well.
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