After a couple if weeks of driving my new 2014 Mustang
GT w/track package, I started getting a super loud and embarrassing, metal on metal clank clank clank sound coming from my wheel well. I couldn't tell what it was by looking. Dropped the car off and was told there were some defective suspension parts that had a service bulletin out on it for the track pack. 5 days later, got the car back and now the noise has been corrected but the suspension feels like garbage. It's making all kind of noises when you go over any kind of bumps. The alignment is off and at highway speed feels like the wheels are squared. From what I can tell, they replaced A-arms and a few other things on the driver's side. I don't have the receipt in front of me but this is what I have in the e-mail:
VERIFIED CONCERN NOISE WHILE GOING OVER BUMPS INSPECTED FOUND EXCESSIVE PLAY AT OUTER TIE ROD LEFT FRONT AND LOWER CONTROL ARMS ALSO MAKING NOISE....FOUND TSB 13-7-8 TO REPLACED CONTROL ARMS AND INSTALLED SHIELD, PREFORMED OPERATION 130708B... AND REPLACED TORN OUTER TIE ROD END. ALIGNMENT DONE ON..
52 Warranty Done RENTAL FOR CUSTOMER INSPECTION RENTAL FOR CUSTOMER INSPECTION
I have three problems with this.
First off, it's bad business that the dealer would sell the car knowing about defective parts and not replace them. I guess Ford's Philosophy is to sell the car and keep fingers crossed that it doesn't break. Let the customer be inconvenienced and lose time money dealing with the inconvenience later. Or wait for you to put some suspension mods in and blame it on you later.
Second, how the hell could they give the car back to me like that without testing it!!!??! WTF
Third, what parts did they use to replace the defective stuff with? Not that it was great to begin with, but it feels like a worn out beat up suspension. I know the 14' track pack has some different stuff from Shelby and Boss 302 worked into the suspension. Anyone out there encounter this yet????
Also, I need to lower the car. Anyone with a 14' track pack lower theirs without changing shocks/struts and mounts? I only want a conservative drop like Eibach Pro's for now with panhard bar. Can anyone confirm if the car has the GT500 strut mounts in it? I read somewhere that it did but also that it was the same as the regular GT, not sure which is true.
Eventually plan on overhauling the entire suspension but funds are limited at this time and trying to spread it out and get the car a little more enjoyable to drive.