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Old 02-08-2015, 05:17 PM   #1
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Manual Transmission Problems MT82?

Wondering if anyone has had problems with their 2015 Mustang manual transmission (or 2013/2014 MT82 transmission)?

I only noticed problems at ~244 miles when I picked up my car from a Ford dealership, Bozard Ford, where it was in for warranty repair of fender/door misalignment which caused paint damage. After a poor paint repair by an auto shop, video below, I brought my car home from the dealership, and when I drove away in my Mustang after the dealership had it for ~16 miles, I immediately noticed the manual transmission didn’t shift right at all (it always shifted perfectly when I dropped it off). The transmission would basically now bind, catch, grind and then pop into 4th gear at low RPMs in a very odd two stage process. It absolutely NEVER did this before I dropped it at the dealership. In addition, third and fourth now made a louder thud going into gear. The transmission shift quality was significantly, noticeably degraded somehow when I left it in the dealership’s care.

Does anyone know what would cause this really poor shift quality? What type of condition? What should I do?

Door hits fender:

Poor Paint Repair:
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Old 02-10-2015, 12:18 PM   #2
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I have notchiness going into 3rd sometimes, but nothing like that. I would take it back.
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Old 02-10-2015, 12:39 PM   #3
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Driving it for 16 miles just for body repair seems a little much doesn't it ?


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Old 02-10-2015, 12:42 PM   #4
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Looks like someone took it for a joyride and f-ed up your Trans. Unfortunately you'll be hard pressed to prove it.


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Old 02-10-2015, 12:46 PM   #5
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2015, it's still under warranty, take it to the dealer and have them sort it out.
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Old 02-10-2015, 02:20 PM   #6
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The body shop should have only moved that car 50 yards. 16 miles! That is ridiculous.


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Old 02-10-2015, 03:42 PM   #7
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I wouldn't have taken the car if the paint looked like that.


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Old 02-10-2015, 04:08 PM   #8
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I had a transmission in my first '14 do that exact thing at 1800 miles. Only difference was that it was second gear that did it. Then it progressed to the stick walking forwards and backwards while the gear was engaged. Then at 1900 miles, first, second, and third gear ceased to exist. Ford replaced those gears, the input shaft, carrier bearings, shift forks, and the synchro hub under warranty, no questions asked (they cited that there was a factory build quality issue with that unit, I never had another issue after that).
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Old 02-10-2015, 06:58 PM   #9
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I had a transmission in my first '14 do that exact thing at 1800 miles. Only difference was that it was second gear that did it. Then it progressed to the stick walking forwards and backwards while the gear was engaged. Then at 1900 miles, first, second, and third gear ceased to exist. Ford replaced those gears, the input shaft, carrier bearings, shift forks, and the synchro hub under warranty, no questions asked (they cited that there was a factory build quality issue with that unit, I never had another issue after that).
Thanks for the info! I heard they upgraded the transmissions for 2013/2014, and further in 2015? Any idea how much abuse it would take to cause a bad transmission during 16 miles they drove it? Could this be a manufacturing defect?
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Old 02-10-2015, 07:01 PM   #10
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I wouldn't have taken the car if the paint looked like that.
True. The auto shop or dealer further damaged the paint, but I took it to another repair shop which did an o.k. job. The second repair shop at least did the best they could to blend and match it !
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Old 02-10-2015, 09:23 PM   #11
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There is NO reason your car should have been driven 16 miles while they had it. Someone definitely took it for a ride. That's terrible man.


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Old 02-11-2015, 03:41 AM   #12
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I'm surprised the other dealership touched your car. When I had part of my bumper pealing off I had the dealership paint it twice for not doing it right and still they couldn't do it right. After that I wanted another dealership to paint it, but they said they couldn't because ford already paid the other dealership for that job. So after 3 times they finally did an "ok" job. Also that dealership took my car out and a friend found it in a different place which pissed me off. Sadly I didn't had proofs of it.


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Old 02-11-2015, 05:36 AM   #13
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There is NO reason your car should have been driven 16 miles while they had it. Someone definitely took it for a ride. That's terrible man.


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I'm thinking (I don't work in auto body) this is true. I understand for a real accident repair the need to test drive for hidden damage but fender/bumper? Auto body techs plz chime in.
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Old 02-11-2015, 06:37 AM   #14
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^ test drives are only needed where mechanical or suspension work were completed. Even if they wanted to make sure the gap re-alignment didn't make noise or something ridiculous like that, only 1-5 miles would be needed. When I used to work at a body shop we would go for test drives where needed or take the car for an alignment or exhaust shop as the final steps of the repair. But we used to fight over who got to take the sport cars out because even if it was a mile down the street we wanted to get a thrill. I can remember a few corvettes and a viper getting extended road tests... Of course this was in SoCal next to an Indian reservation where these guys were getting paid 18k a month just because they were full blooded tribe members (revenue from casinos). They threw these types of cars around like a teenager drives a Honda so I don't feel so bad about a few full throttle pulls down the street. It happens man. That's why I hate leaving my car with anyone.


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Old 02-11-2015, 08:52 AM   #15
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I don't leave my car with anyone. I suffer and sit there the whole time. If it's a two day job I'm there until they close. If the car is apart I just come back first thing in the morning. If the car is together I take a picture of the speedometer where they put it for the night. Then when I come back the next morning I check it. I take days off work when major work is being done. I trust no one.

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Old 02-11-2015, 10:53 AM   #16
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Wow, why wouldn't they re paint the door? That looks horrible, thats a BRAND NEW car. I just had my 14' in the shop with the classic bubbling of the hood and they repainted my whole front hood and actually did a pretty nice job beside some small marks. But that could be me being picky. I would for sure be bringing it back and request them to repaint the whole door and fix it properly.
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Old 02-11-2015, 10:56 AM   #17
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And when I had my car in for the hood repair they drove it .9 miles total. Yes, I wrote it down to make sure something like this wouldn't happen. Someone for sure took it for a test drive and ruined the tranny. I hope this gets sorted out for you, I would be pissed man.
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Old 02-11-2015, 11:53 AM   #18
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I have some orange peel on my front bumper. I thought about taking it in to have them repainted the bumper, but I know it would come out worse than when it went in.


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Old 02-11-2015, 12:36 PM   #19
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Thx Ox, that is exactly what I'm guessing.

OP, it MAY be better just to see what your dealer says and not mention possible abuse by anyone.
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Old 02-16-2015, 11:48 PM   #20
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Good luck.. had the Ford mechanics son tell me how much his dad beat on my car when it was in the shop.. the dear nor ford would do anything

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Old 02-16-2015, 11:53 PM   #21
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I don't leave my car with anyone. I suffer and sit there the whole time. If it's a two day job I'm there until they close. If the car is apart I just come back first thing in the morning. If the car is together I take a picture of the speedometer where they put it for the night. Then when I come back the next morning I check it. I take days off work when major work is being done. I trust no one.

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Unfortunately that is the world we live in. I understand this too well. Get a dashboard camera, I'm sure it would be much more entertaining to watch Heck with wireless, it might even be possible to watch it live
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Old 02-17-2015, 06:39 AM   #22
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I'm surprised the other dealership touched your car. When I had part of my bumper pealing off I had the dealership paint it twice for not doing it right and still they couldn't do it right. After that I wanted another dealership to paint it, but they said they couldn't because ford already paid the other dealership for that job. So after 3 times they finally did an "ok" job. Also that dealership took my car out and a friend found it in a different place which pissed me off. Sadly I didn't had proofs of it.


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Friend needs to put his camera phone to use.

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Old 02-19-2015, 10:49 PM   #23
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There is NO reason your car should have been driven 16 miles while they had it. Someone definitely took it for a ride. That's terrible man.

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Update 2/19: I've talked to the dealership service manager, GM, and Ford several times. I was offered a rebuilt transmission for my brand new car (~240 miles when it failed). Anyone with experience with rebuilds? A Ford certified mechanic advised me against it.
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Old 02-19-2015, 10:57 PM   #24
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Manual Transmission Problems MT82?

At the end of the day a rebuilt trans can be just as good or better as a new one if done correctly. But your car being THAT new...I would almost demand a brand new replacement from ford. You shouldn't have to settle for a rebuilt transmission on a brand spanking new car. Just my .02
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Old 02-19-2015, 11:03 PM   #25
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At the end of the day a rebuilt trans can be just as good or better as a new one if done correctly. But your car being THAT new...I would almost demand a brand new replacement from ford. You shouldn't have to settle for a rebuilt transmission on a brand spanking new car. Just my .02
I would agree, especially since the transmission went bad after I left the keys with the dealership.
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Old 02-20-2015, 05:55 AM   #26
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the rebuilt transmission and an extended wtty (the Ford one) may be a good thing.
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Old 02-20-2015, 07:05 AM   #27
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Only way I'd accept a rebuild on a virtually brand new car was if they were extending the warranty on it for no charge.
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Old 02-21-2015, 08:34 AM   #28
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Get them to fix that bs touch up paint job. They need to fix it correctly and paint the entire door to blend the paint. You could have done a better job than that with touch up paint.


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Old 02-27-2015, 12:39 AM   #29
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Only way I'd accept a rebuild on a virtually brand new car was if they were extending the warranty on it for no charge.
Ford has now offered this, we will see but they should keep their word. 5 year 75k premium care warranty with rebuild. Making progress after perhaps a dozen phone calls!
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Old 02-27-2015, 01:17 AM   #30
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Ford has now offered this, we will see but they should keep their word. 5 year 75k premium care warranty with rebuild. Making progress after perhaps a dozen phone calls!
See if you can get them to waive the $100 deductible if there is one with your plan.
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Old 02-27-2015, 08:35 AM   #31
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With the warranty, doesn't seem like a bad deal. I'm shocked they would even suggest a rebuilt it in a car with >300 miles.
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Old 02-28-2015, 07:57 PM   #32
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When you left the Keys ! A dickhead mechanic prolly beat the Hell out of it, under the name of road test, I used to work at a BMW dealership & seen what some of those guys did to customers cars


Hammer Down !!!
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Old 02-28-2015, 10:44 PM   #33
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When you left the Keys ! A dickhead mechanic prolly beat the Hell out of it, under the name of road test, I used to work at a BMW dealership & seen what some of those guys did to customers cars

Hammer Down !!!
It seems like that. Guys, please feel free to view my videos to help a long-time Ford and fellow Mustang owner out! So far, Ford has only offered a rebuild and not a new transmission. And who knows how long the clutch will last.
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Old 02-28-2015, 10:46 PM   #34
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See if you can get them to waive the $100 deductible if there is one with your plan.
Yes, they said $100 deductible. And, if the clutch goes in a few thousand miles I will still have to pay for it...but I am making progress.

Many thanks to everyone that has supported the thread by responding and viewing!!
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Old 02-28-2015, 10:47 PM   #35
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Please feel free to share guys. As owners, we have say too! I have been, and my family has been, long time Ford owners (2 Focuses, Taurus, ZX2, 65 Mustang....)
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