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Old 09-03-2016, 11:32 AM   #1
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Airbag recall ?

Just wondering if anyone elses dealership handled the airbags the same. I had to get on a waitlist for it and have had them for a while. 2 weeks ago I got a call while at work and message was left saying they need my serial number from airbag. I had forgot about it and got a letter saying I have to make an appointment by the 9th to drop car off for them. Is it just my dealership that is stupid and didnt get the number prior to letting me go? I go to school and work and honestly dont feel like waiting/spending time for them to get something they should have already gotten.

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Old 09-03-2016, 11:47 AM   #2
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At least you got a call and appointment , mine just told me that they aren't expecting any news until the new year . I guess faulty airbags aren't important right .


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Old 09-03-2016, 02:01 PM   #3
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Haven't called on it since it seemed to be such a long wait. I'm hoping I can take mine in and exchange it, lol.
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Old 09-03-2016, 02:31 PM   #4
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I actually just took mine into the dealership today. Told them I was in for the recall service and they took care of it in about 20 mins.

Prior to today, I had called and asked about getting it done at a different dealership and they told me there was a waiting list and gave me the run around of why it couldn't be done at the time. If I were you I'd try a different dealership in your area. Just me .02


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Old 09-03-2016, 07:31 PM   #5
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That's interesting. I wonder if you ask for something in writing stating they had to make you wait, if that would change things?
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Old 09-03-2016, 08:28 PM   #6
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I just called my nearest dealership and they told me it would be about 2 weeks after they ordered the part to get it. 2 weeks later I called back and they said part was in and we scheduled a time.

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Old 09-04-2016, 05:40 AM   #7
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Quote:
Originally Posted by Psmith129 View Post
At least you got a call and appointment , mine just told me that they aren't expecting any news until the new year . I guess faulty airbags aren't important right .


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What's another few years?


Umm, why r u wasting time on here, when you should be getting me a birthday present?!
wakey, wakey!
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Old 09-04-2016, 05:47 AM   #8
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The dealer that i went to to get a spare key phoned me on Monday, made the appointment for Wednesday; I dropped it off, went to work, & it was done (how long it took 'em, I dunno,)
On Thursday, i got the recall letter;
& this Tuesday, i got the letter about the Passenger side, but parts aren't available.


Umm, why r u wasting time on here, when you should be getting me a birthday present?!
wakey, wakey!
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Old 09-04-2016, 01:35 PM   #9
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What's another few years?


Umm, why r u wasting time on here, when you should be getting me a birthday present?!
wakey, wakey!

Haha right? It's just a bag that explodes towards your face in a couple milliseconds .


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Old 09-04-2016, 02:26 PM   #10
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Haha right? It's just a bag that explodes towards your face in a couple milliseconds .


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Yeah, but it's been an issue for years. nobody does fudge-all until people die, & there are lawsuits. ...you weren't worried before, were you?


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Old 09-04-2016, 05:30 PM   #11
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Yeah, but it's been an issue for years. nobody does fudge-all until people die, & there are lawsuits. ...you weren't worried before, were you?


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You're right ! I guess this is a case where what you don't know won't kill you , oh wait .. Haha


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Old 09-04-2016, 09:51 PM   #12
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I've been waiting for over a year. Claim they don't have parts yet.


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Old 09-05-2016, 03:58 AM   #13
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OP, they made a mistake...we all do.
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Old 09-06-2016, 06:26 AM   #14
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My dealer told me that they start with the older cars & work towards the newer cars. Said it would be the end of the year before they get to my 2014.
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Old 09-06-2016, 06:38 AM   #15
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location will also determine order...ie FL before AZ for humidity reasons.

fwiw when I did mine I had been told they had been in for 2 months b4 I remembered to schedule it. I said if you gave them to someone else it's my fault for waiting I'll understand, but they told me the bags were released according to VIN #'s. The s/n matters because if there is another problem you'll want them to be able to track it.
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Old 09-07-2016, 05:07 PM   #16
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I just called dealer today... he said he can do it on the 19th
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Old 09-08-2016, 03:09 AM   #17
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I tried three times but each time I was told the airbag inventory won't be available till a few months later. About ten months later I'm still a few months later away from getting it fixed.

Two dealerships. Same problem. I even got the recall notice but no luck.


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Old 09-08-2016, 01:16 PM   #18
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I tried three times but each time I was told the airbag inventory won't be available till a few months later. About ten months later I'm still a few months later away from getting it fixed.

Two dealerships. Same problem. I even got the recall notice but no luck.


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The dealer phoned me to book an appointment 3 days before I got a letter!!
They do things so mish-mosh & unorganized
...there's no point asking, because they have NO clue what they are doing haha
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Old 09-08-2016, 08:09 PM   #19
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No luck yet for me on my 2014. Mine is a Feb of 13 build.

Wayne
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Old 09-08-2016, 10:27 PM   #20
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No luck yet for me on my 2014. Mine is a Feb of 13 build.

Wayne

They say they go by the VIN, so i guess the older ones get done first(?)



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Old 09-08-2016, 10:31 PM   #21
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Idk.... mine was built March 14.. I thought they were doing southern parts of country first, where humidity is worse. I'm in OH..... who knows


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Old 09-08-2016, 11:20 PM   #22
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They say they go by the VIN, so i guess the older ones get done first(?)



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They go by bullshyt so whatever poops into their heads they say


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Old 09-09-2016, 12:16 AM   #23
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Idk.... mine was built March 14.. I thought they were doing southern parts of country first, where humidity is worse. I'm in OH..... who knows


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I'm in Saskatoon, Saskatchewan...
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Old 09-09-2016, 01:47 PM   #24
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They say they go by the VIN, so i guess the older ones get done first(?)



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That is what I have read but some on here that have 14's have already had it done so I don't know. I don't know what build dates these people have. I'm assuming the 14 model year cars started coming out in around September of 12 but that almost doesn't sound right. I was told by my local dealer that they don't expect the fix for my car until the end of this year.

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Old 09-09-2016, 04:23 PM   #25
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Just called my local dealer. Had them in stock, had an opening next Thursday. Wouldn't let me just walk in with the old one and swap. Said it'll be 2 hours. 2 hours! Ok, you gotta charge Ford 2 hrs but it doesn't take 2 hrs to swap it out. We should get a gas card or something to compensate our time! 'Merica! Lol
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Old 09-09-2016, 04:27 PM   #26
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14 million airbags were recalled just here in Canada...
& every make & model have different inflators, too.
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Old 09-09-2016, 04:28 PM   #27
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Just called my local dealer. Had them in stock, had an opening next Thursday. Wouldn't let me just walk in with the old one and swap. Said it'll be 2 hours. 2 hours! Ok, you gotta charge Ford 2 hrs but it doesn't take 2 hrs to swap it out. We should get a gas card or something to compensate our time! 'Merica! Lol

See if you can get a loaner; some are offering that
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Old 09-09-2016, 05:19 PM   #28
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Just got my third letter, this one says parts should be in sometime this fall for my 13.
Dealer will notify me when parts will be in.


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Old 09-09-2016, 07:06 PM   #29
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See if you can get a loaner; some are offering that
I'm not comfortable leaving my car at the dealer. I moved since buying the car so first time at this dealer but the one I bought from left me scarred.

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Old 09-13-2016, 01:38 AM   #30
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My dealer told me the parts were still not available. The TSB has been issued since June 2015 I think.
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Old 09-13-2016, 11:40 AM   #31
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Dropped car off just now. Told them just need my numbers. Guy comes back saying all set, and we also went ahead and gave you a powertrain tune, which i was told i got last time and i am tuned. Told the guy i didnt authorized that and i am tuned and could be locked out from the tuner. At least he was nice and said if there is a problem come back to him. Thankfully i was able to retune my car having not returned it to stock before. Cant even drop a car off for someone to get numbers they forgot to last time without them doing their own thing

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Old 09-13-2016, 04:30 PM   #32
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Just reading that Grimkreg gets my blood rolling. I'm sure if I didn't say anything they'd hook up to mine too, despite the "supercharged" badges and the OBD port cover "do not flash". I'll be sure to make it clear. I'm already heated about having to redo my carbon fiber overlay. Suppose Ford will compensate me for another kit?
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Old 09-13-2016, 04:31 PM   #33
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Wait, it's ONLY the drivers side airbag right!?! That's what my paper says.
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Old 09-13-2016, 04:38 PM   #34
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I would bring it up to them about having to replace it due to a recall when otherwise it would have been fine. But i also wouldnt put it straight on that dealer just ask if ford will cover it. My ford body shop was going to give me back the stripe the previous owner put on when I had the hood peeling problem but I happily took the factory paint. Just might take more time to get them to cover since its not a normal thing they can write up unless they had the overlay

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Old 09-13-2016, 05:03 PM   #35
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Is drinkin n posting prohibited? My bad.
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