Very very disappointed with Levittown ford - Mustang Evolution

Go Back   Mustang Evolution > Ford Mustang | Wrenching, Care and General Topics > Mustang Paint, Appearance & Detailing



Reply
 
Thread Tools Search this Thread
Please support our sponsors and let them know you heard about them here!
Old 03-08-2016, 05:30 PM   #1
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Very very disappointed with Levittown ford

So,Levitown ford doesn't think,this should be fixed because there is no rust holes...yes even the spoiler.Click image for larger version

Name:	ImageUploadedByMustang Evolution1457479684.250252.jpg
Views:	142
Size:	87.1 KB
ID:	197990Click image for larger version

Name:	ImageUploadedByMustang Evolution1457479750.516296.jpg
Views:	134
Size:	85.8 KB
ID:	197991Click image for larger version

Name:	ImageUploadedByMustang Evolution1457479804.782392.jpg
Views:	129
Size:	96.5 KB
ID:	197992Click image for larger version

Name:	ImageUploadedByMustang Evolution1457479824.467277.jpg
Views:	133
Size:	80.3 KB
ID:	197993


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 03-08-2016, 05:44 PM   #2
Registered Member

Regular
 
Join Date: Jun 2015
Location: Spokane
Region: Washington
Posts: 1,598
Ummmmmm.........do you have more than one Ford dealer in town? If so, I would try getting a second opinion on that and get it fixed. Do you run your car all winter in the salt and slush?
I've never seen a Mustang as new as yours do that....no excuse for a dealer not to fix that if you're still under warranty for rust through.
Guard 5.0 is offline   Reply With Quote
Old 03-08-2016, 06:31 PM   #3
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by Guard 5.0 View Post
Ummmmmm.........do you have more than one Ford dealer in town? If so, I would try getting a second opinion on that and get it fixed. Do you run your car all winter in the salt and slush?

I've never seen a Mustang as new as yours do that....no excuse for a dealer not to fix that if you're still under warranty for rust through.

I went to them first, because I bought it from them. I have 44,000 miles on it now. I do run it in the winter it's my DD.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 03-08-2016, 06:37 PM   #4
Registered Member

Regular
 
Recon's Avatar
 
Join Date: Jan 2015
Location: Hopkinsville
Region: Kentucky
Posts: 6,530
Very very disappointed with Levittown ford

How about poke a hole in each spot then tell them, it has rust holes, so fix it.
But it's a dealership, they don't give a s*** about that car. Just how it is.


Adventure till you drop.
__________________
Mustangalley.com
Mustang of the day,
July 12, 2015
Recon is online now   Reply With Quote
Old 03-08-2016, 06:52 PM   #5
Junior Member
 
ricanracer140's Avatar
 
Join Date: Dec 2014
Location: Davenport
Region: Florida
Posts: 27
3 /36 bumper to bumper and 5/60 on power train is the warranty period. Maybe check with the selling dealership for assistance. They have programs in place to help based on customer loyalty.


Sent from my iPhone using Tapatalk
ricanracer140 is offline   Reply With Quote
Old 03-08-2016, 07:18 PM   #6
Registered Member
Regular
 
Jza1736's Avatar
 
Join Date: Feb 2011
Region: New York
Posts: 185
Call Ford directly. Or ask the dealership for the regional managers info. Start escalating it.

Sent from my SM-N920P using Tapatalk
Jza1736 is offline   Reply With Quote
Old 03-08-2016, 07:24 PM   #7
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by ricanracer140 View Post
3 /36 bumper to bumper and 5/60 on power train is the warranty period. Maybe check with the selling dealership for assistance. They have programs in place to help based on customer loyalty.


Sent from my iPhone using Tapatalk

This was the first time I bought a car from them.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-08-2016, 07:25 PM   #8
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by Jza1736 View Post
Call Ford directly. Or ask the dealership for the regional managers info. Start escalating it.

Sent from my SM-N920P using Tapatalk

About to do that.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-08-2016, 07:29 PM   #9
Registered Member
Regular
 
brandonhgt's Avatar
 
Join Date: Feb 2015
Location: Metro Detroit
Region: Michigan
Posts: 91
Likely a Ford issue, as opposed to a specific dealer issue. Most warranty language I have seen requires perforation from rust before it will be covered.
__________________
2003 GT Vert- Centennial Edition
brandonhgt is offline   Reply With Quote
Old 03-08-2016, 08:09 PM   #10
Registered Member
Regular
 
Join Date: Mar 2014
Location: Charlotte, NC
Region: North Carolina
Posts: 1,045
Very very disappointed with Levittown ford

The rust on hood seems like a common issue but is the spoiler aftermarket? Often times cheap or not enough clear coat will cause that.

And x2 on the ford issue vs dealer issue. Usually dealerships bill ford for warranty work so they are usually happy to do it assuming they know ford will pay the bill.


Sent from my iPhone using Mustang Evolution
StarzTA17 is offline   Reply With Quote
Old 03-08-2016, 08:20 PM   #11
Registered Member

Regular
 
Famine's Avatar
 
Join Date: Jun 2013
Location: Rapid City
Region: South Dakota
Posts: 684
44k is past your bumper to bumper, therefore they will deny it because they can. It's ****ty but it's within their rights. That's a shame. What paint does ford use at the factory for those cars? I would spam negative publicity until it hurt Ford's reputation and then throw that dealership under the bus despite the fact that they are within their obligations.
Famine is offline   Reply With Quote
Old 03-08-2016, 08:26 PM   #12
Registered Member
Regular
 
Join Date: Mar 2014
Location: Charlotte, NC
Region: North Carolina
Posts: 1,045
Quote:
Originally Posted by Famine View Post
44k is past your bumper to bumper, therefore they will deny it because they can. It's ****ty but it's within their rights. That's a shame. What paint does ford use at the factory for those cars? I would spam negative publicity until it hurt Ford's reputation and then throw that dealership under the bus despite the fact that they are within their obligations.

Exactly, and these paint issues are just another reason why I would never buy a fully loaded GT. If ford wants the mustang to be able to sell for 35-45 k which is what a lot of them go for they need to work on these quality issues.


Sent from my iPhone using Mustang Evolution
StarzTA17 is offline   Reply With Quote
Old 03-08-2016, 09:32 PM   #13
Registered Member
Regular
 
Diehard's Avatar
 
Join Date: Mar 2014
Location: North Reading
Region: Massachusetts
Posts: 2,112
Corrosion warranty is 5 years/unlimited miles. Must be rusted through.
I wonder what a little acid might do?
__________________
____________________________________________________
14 V6 auto, MCA, PP, BBK Shorties, MMD Hood Struts, Borla Touring A/B's, MAC ProChamber, aFe drop-in Filter
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lets not forget, an opinion is a judgment, viewpoint, or statement about matters commonly considered to be subjective.
Diehard is offline   Reply With Quote
Old 03-08-2016, 11:09 PM   #14
Staff
Regular
Staff
 
scottydsntknow's Avatar
 
Join Date: Apr 2013
Location: JB MDL
Region: New Jersey
Posts: 16,609
I was about to say take a screwdriver to the hood and show them that rust.

For the spoiler... never seen that on a car that new. This would be a good excuse to get a pre painted GT500 or Ducktail spoiler from AM.
__________________
2000 Mustang GT Steeda #0048

Just because I give you advice, doesn't mean I know more than you. Its just means I've done more stupid ****.
scottydsntknow is offline   Reply With Quote
Old 03-09-2016, 06:10 AM   #15
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by scottydsntknow View Post
I was about to say take a screwdriver to the hood and show them that rust.

For the spoiler... never seen that on a car that new. This would be a good excuse to get a pre painted GT500 or Ducktail spoiler from AM.

The spoiler was on the car when I bought it. And I just got bought the gt500 spoiler, I couldn't deal with the spoiler looking like that. I thought about taken a screw driver to the bubble, but I couldn't bring my self to do it.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-09-2016, 06:16 AM   #16
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
I am sending the pictures to a ford rep today. I know I am
Not the only one with the problem of having rust on the hood, and would like this problem to be solved,not only for me but for everyone who has this problem. I really hope ford come thru for me and others that have this problem.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-09-2016, 07:19 AM   #17
Staff
Regular
Staff
 
scottydsntknow's Avatar
 
Join Date: Apr 2013
Location: JB MDL
Region: New Jersey
Posts: 16,609
Ford has been a bunch of asshats about these issues TBTH. Its because there is a manufacturing defect where they bond the hood together. Moisture gets in between the layers before it is painted and then it corrodes and voila.


I suppose this would also be an excuse to get a nice hood lol.
__________________
2000 Mustang GT Steeda #0048

Just because I give you advice, doesn't mean I know more than you. Its just means I've done more stupid ****.
scottydsntknow is offline   Reply With Quote
Old 03-09-2016, 07:39 AM   #18
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by scottydsntknow View Post
Ford has been a bunch of asshats about these issues TBTH. Its because there is a manufacturing defect where they bond the hood together. Moisture gets in between the layers before it is painted and then it corrodes and voila.


I suppose this would also be an excuse to get a nice hood lol.

I was thinking of a new hood lol, but I don't really wanna spend the money when it's on fords behalf. But time will tell.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-09-2016, 10:28 AM   #19
Registered Member
Regular
 
Join Date: Mar 2013
Location: El Paso
Region: Texas
Posts: 67
That's corrosion on your hood. I'm going through the corrosion mess as well. The service manager at my dealership said Ford has to approve the repair for hood corrosion. He took pics and within two days called me to let me know that Ford approved the repairs. My hood is not as bad as yours (by the way).

Contact Deysha on themustangsource.com she'll help you get the claim approved. She's a Ford service rep that has helped many others with this situation.
The Mustang Source - Ford Mustang Forums - View Profile: FordService
creep is offline   Reply With Quote
Old 03-09-2016, 10:49 AM   #20
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by creep View Post
That's corrosion on your hood. I'm going through the corrosion mess as well. The service manager at my dealership said Ford has to approve the repair for hood corrosion. He took pics and within two days called me to let me know that Ford approved the repairs. My hood is not as bad as yours (by the way).

Contact Deysha on themustangsource.com she'll help you get the claim approved. She's a Ford service rep that has helped many others with this situation.
The Mustang Source - Ford Mustang Forums - View Profile: FordService

Thank you I really Appreciate the help. I will do so now so I can get it fixed


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-09-2016, 11:01 AM   #21
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by creep View Post
That's corrosion on your hood. I'm going through the corrosion mess as well. The service manager at my dealership said Ford has to approve the repair for hood corrosion. He took pics and within two days called me to let me know that Ford approved the repairs. My hood is not as bad as yours (by the way).

Contact Deysha on themustangsource.com she'll help you get the claim approved. She's a Ford service rep that has helped many others with this situation.
The Mustang Source - Ford Mustang Forums - View Profile: FordService

Thank you I really Appreciate the help. I will do so now so I can get it fixed



Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-09-2016, 11:12 AM   #22
Registered Member
Regular
 
Join Date: Mar 2013
Location: El Paso
Region: Texas
Posts: 67
Here's a link to a thread about the hood corrosion. This is where I found out about Deysha and what she can do to help out.

Mustang Hood Corrosion! - The Mustang Source - Ford Mustang Forums
creep is offline   Reply With Quote
Old 03-09-2016, 06:53 PM   #23
Registered User
Newbie
 
Join Date: Dec 2015
Location: 11710
Region: New York
Posts: 4
Has set in Seaford isn't much better. I bought a new 2015 last year, signed all the papers. The papers said the car had 15 miles on it, I get in the car and the od says 73! I ask about it, after I blow a head gasket, literally and they tell me they randomly pull cars to track them. I ask, for 73 miles? Nothing like outright lies. Never going back.
Red horse is offline   Reply With Quote
Old 03-09-2016, 08:22 PM   #24
Registered Member

Regular
 
Recon's Avatar
 
Join Date: Jan 2015
Location: Hopkinsville
Region: Kentucky
Posts: 6,530
Dealership at its finest.


Adventure till you drop.
__________________
Mustangalley.com
Mustang of the day,
July 12, 2015
Recon is online now   Reply With Quote
Old 03-09-2016, 09:01 PM   #25
Registered User
Newbie
 
Join Date: Dec 2015
Location: 11710
Region: New York
Posts: 4
Rodger that!
Red horse is offline   Reply With Quote
Old 03-09-2016, 09:11 PM   #26
Registered Member

Regular
 
Recon's Avatar
 
Join Date: Jan 2015
Location: Hopkinsville
Region: Kentucky
Posts: 6,530
Very very disappointed with Levittown ford

One of the reasons I don't go to rip off centers...Ah, I mean dealerships.


Adventure till you drop.
__________________
Mustangalley.com
Mustang of the day,
July 12, 2015
Recon is online now   Reply With Quote
Old 03-09-2016, 09:14 PM   #27
Registered Member
Regular
 
NewMtang's Avatar
 
Join Date: Aug 2012
Location: Indianapolis
Region: Indiana
Posts: 1,951
Quote:
Originally Posted by Red horse View Post
Has set in Seaford isn't much better. I bought a new 2015 last year, signed all the papers. The papers said the car had 15 miles on it, I get in the car and the od says 73! I ask about it, after I blow a head gasket, literally and they tell me they randomly pull cars to track them. I ask, for 73 miles? Nothing like outright lies. Never going back.
----------------------------
A couple of people test drove it. Mine had 101 miles on it.
__________________
2013 Silver V6 Premium, Ford Racing Handling Package, MGP Black Caliper Covers, Airaid CAI, Bama Tuner, BBK Catted X-Pipes, Corsa Sport Axle-Back Exhaust, Alum One Piece Driveshaft, BBK Ceramic Shorties, Whiteline Adj. UCA, Whiteling ADJ. Lower Control Arms, Whiteline Adj. Pan Hard Bar, Upgraded Rotors (Cross Cut and Drilled), Ceramic Pads, J&M Stainless Steel Brake Lines (Front and Back), 18" Staggered Chrome Bullitts, MMD Eleanor Side Scoops, Side Scoops, Roush Front and Lower Grilles and Super Snake Stripes.
NewMtang is offline   Reply With Quote
Old 03-10-2016, 04:27 AM   #28
Junior Member
 
ricanracer140's Avatar
 
Join Date: Dec 2014
Location: Davenport
Region: Florida
Posts: 27
Quote:
Originally Posted by Famine View Post
44k is past your bumper to bumper, therefore they will deny it because they can. It's ****ty but it's within their rights. That's a shame. What paint does ford use at the factory for those cars? I would spam negative publicity until it hurt Ford's reputation and then throw that dealership under the bus despite the fact that they are within their obligations.

It's this mentality that pollutes our society today. If you buy a used car and its out of warranty who does the burden fall on? It's not Ford's responsibility to cover repairs for everyone, it doesn't say "lifetime warranty". Should have bought a newer car with warranty or gotten a new car with all the warranties in place. To say you're going to talk **** and badmouth someone to get your way is sad. What happened to being honorable and honest, people have gotten so empowered thinking that they are deserving even when black and white states different. To the OP don't be a asshat like others here are recommending, goto the selling dealer and talk to the sales manager usually getting management involved will get you results. Positive attitude positive results now if you go in there thinking they owe you, be prepared to be told to pound sand.


Sent from my iPhone using Tapatalk
ricanracer140 is offline   Reply With Quote
Old 03-10-2016, 08:51 AM   #29
Registered Member
Regular
 
Join Date: Mar 2014
Location: Charlotte, NC
Region: North Carolina
Posts: 1,045
Quote:
Originally Posted by ricanracer140 View Post
It's this mentality that pollutes our society today. If you buy a used car and its out of warranty who does the burden fall on? It's not Ford's responsibility to cover repairs for everyone, it doesn't say "lifetime warranty". Should have bought a newer car with warranty or gotten a new car with all the warranties in place. To say you're going to talk **** and badmouth someone to get your way is sad. What happened to being honorable and honest, people have gotten so empowered thinking that they are deserving even when black and white states different. To the OP don't be a asshat like others here are recommending, goto the selling dealer and talk to the sales manager usually getting management involved will get you results. Positive attitude positive results now if you go in there thinking they owe you, be prepared to be told to pound sand.


Sent from my iPhone using Tapatalk

If an alternator failed or something that would be entirely different. The paint issue is a KNOWN problem that is caused by faulty manufacturing on fords part. They should issue a recall to fix affected cars but are too cheap to own up to their mistake. I've owned cars that were 15 years old and reviewed recall letters in the mail.


Sent from my iPhone using Mustang Evolution
StarzTA17 is offline   Reply With Quote
Old 03-10-2016, 10:55 AM   #30
Junior Member
 
Join Date: Oct 2014
Location: irving
Region: Arkansas
Posts: 15
Call corporate ford


Sent from my iPhone using Tapatalk
nathan.kindle is offline   Reply With Quote
Old 03-10-2016, 11:30 AM   #31
Registered Member
Regular
 
Join Date: Mar 2013
Location: El Paso
Region: Texas
Posts: 67
Quote:
Originally Posted by ricanracer140 View Post
If you buy a used car and its out of warranty who does the burden fall on? It's not Ford's responsibility to cover repairs for everyone, it doesn't say "lifetime warranty".
Not in this case. This is Ford's responsibility because it is a manufacture defect. Ford is fixing my hood for free.
creep is offline   Reply With Quote
Old 03-10-2016, 11:41 AM   #32
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by StarzTA17 View Post
If an alternator failed or something that would be entirely different. The paint issue is a KNOWN problem that is caused by faulty manufacturing on fords part. They should issue a recall to fix affected cars but are too cheap to own up to their mistake. I've owned cars that were 15 years old and reviewed recall letters in the mail.


Sent from my iPhone using Mustang Evolution

That is my thought exactly. I'll keep you guys updated on this, I did not getting follow up on this problem yesterday because of a work event I had to go to,but today I am going to call the sales manger to talk to him. I have already sent an email to ford and sent the pictures and did not get and emIly back yet.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-10-2016, 01:21 PM   #33
Registered Member
Regular
 
iguanaman3's Avatar
 
Join Date: Jun 2014
Location: Bokeelia
Region: Florida
Posts: 326
Quote:
Originally Posted by etr3.7 View Post
The spoiler was on the car when I bought it. And I just got bought the gt500 spoiler, I couldn't deal with the spoiler looking like that. I thought about taken a screw driver to the bubble, but I couldn't bring my self to do it.


Sent from my iPhone using Mustang Evolution
If you pop the hood you will probably see that the bubbles started on the underside. If you popped them before they spread to the top you would be fine. They stop spreading when air gets to them. It's too late now. I did this on my 2012 and the hood still looks great and it's been over a year since I did it. The hood is aluminum and will never rust thru by the way.
iguanaman3 is offline   Reply With Quote
Old 03-10-2016, 02:39 PM   #34
Registered Member
Regular
 
etr3.7's Avatar
 
Join Date: Mar 2015
Location: northport
Region: New York
Posts: 128
Quote:
Originally Posted by iguanaman3 View Post
If you pop the hood you will probably see that the bubbles started on the underside. If you popped them before they spread to the top you would be fine. They stop spreading when air gets to them. It's too late now. I did this on my 2012 and the hood still looks great and it's been over a year since I did it. The hood is aluminum and will never rust thru by the way.

I did look under the hood and there is bubbles there to aslo😟😟. I know it won't rust because it's aluminum that's why I am disappointed with the response I got from them.


Sent from my iPhone using Mustang Evolution
etr3.7 is offline   Reply With Quote
Old 03-10-2016, 03:44 PM   #35
Registered User
Newbie
 
Join Date: Dec 2015
Location: 11710
Region: New York
Posts: 4
I'm thinking a salesman took mine home overnight. Probably your 's too. I just don't like being lied to. The car was ordered special, no one else should be driving it.
Red horse is offline   Reply With Quote
Reply

Lower Navigation
Go Back   Mustang Evolution > Ford Mustang | Wrenching, Care and General Topics > Mustang Paint, Appearance & Detailing

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
disappointed BlackSix 2011-2014 Mustang GT 18 01-16-2009 06:41 PM
went to track again! DISAPPOINTED!!! doodad General Mustang Discussion 14 02-21-2007 05:53 PM
BUSTED! very very very slight WW Tbird232ci The Bar 6 12-18-2005 02:54 AM
I can say I am finally disappointed in my school Monkey The Bar 6 03-26-2004 11:44 AM

» Like Us On Facebook



06:32 PM


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0

MustangEvolution.com is in no way associated with or endorsed by Ford Motor Company.