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Old 01-06-2012, 09:58 AM   #1
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I've bought stuff from them before and they've always had incredible service. It charged my card and stuff for a transaction today and said it would send a confirmation email. Email never showed. Just wondering if this has happened to anyone?
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Old 01-06-2012, 10:00 AM   #2
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My confirmation emails always came basically instantly
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Old 01-06-2012, 10:02 AM   #3
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My confirmation emails always came basically instantly
Mine usually do as well but this one never came. Very weird if you ask me. But it did come to me I always take a screen shot of the bill and info is all correct and it did charge my card. Hmm maybe it'll show up later.
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Old 01-06-2012, 10:03 AM   #4
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Keep an eye out for the shipping or approved purchase email too.
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Old 01-06-2012, 10:05 AM   #5
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Keep an eye out for the shipping or approved purchase email too.
Will do. If not I'll have to call them and that's never fun.
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Old 01-06-2012, 10:05 AM   #6
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Will do. If not I'll have to call them and that's never fun.
LoL! Only called once, wasn't too bad!
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Old 01-06-2012, 10:08 AM   #7
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LoL! Only called once, wasn't too bad!
Lol I never wanna be the guy that has to complain about **** not showing up and whatnot. I've always hated doing it for anything. Haha.
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Old 01-06-2012, 10:26 AM   #8
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It has happened to me before and I called and they said they were having issues at their warehouse but my order still arrived on time
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Old 01-06-2012, 10:27 AM   #9
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It has happened to me before and I called and they said they were having issues at their warehouse but my order still arrived on time
Sweet. That's good to hear.
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Old 01-06-2012, 03:17 PM   #10
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Re: AmericanMuscle.com

Moved to their forum
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Old 01-06-2012, 08:56 PM   #11
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If you order on the weekend sometimes it takes awhile. Even if you do call, they're the nicest people and it is never an issue/bothersome
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Old 01-07-2012, 12:06 PM   #12
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If you order on the weekend sometimes it takes awhile. Even if you do call, they're the nicest people and it is never an issue/bothersome
Agreed. They've always been helpful and nothing but nice to me. I can see how it would be awkward to call and complain to them! Lol
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Old 01-07-2012, 02:07 PM   #13
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Re: AmericanMuscle.com

Thanks for moving this to our section, Brent! Much appreciated!

OP, I'm sorry for any inconvenience/confusion. Confirmations are normally sent right away, depending upon what you ordered. Shoot me a PM with your name, email address and ship-to zip-code and I'd be happy to look into it for ya. I won't be back into the office until Monday, though, so I won't be able to get back to you until then.

I hope this helps! Let me know! Have a great rest of the weekend!
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Old 01-07-2012, 02:38 PM   #14
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Originally Posted by AMChrisYoung
Thanks for moving this to our section, Brent! Much appreciated!

OP, I'm sorry for any inconvenience/confusion. Confirmations are normally sent right away, depending upon what you ordered. Shoot me a PM with your name, email address and ship-to zip-code and I'd be happy to look into it for ya. I won't be back into the office until Monday, though, so I won't be able to get back to you until then.

I hope this helps! Let me know! Have a great rest of the weekend!
The email for both confirmation and shipping both came later that day when I was asleep so it's all good. And my weekends are always filled with work so they are never fun but appreciate the help.
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Old 01-07-2012, 10:02 PM   #15
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Quote:
Originally Posted by GTdevildriver
I've bought stuff from them before and they've always had incredible service. It charged my card and stuff for a transaction today and said it would send a confirmation email. Email never showed. Just wondering if this has happened to anyone?
did u check your spam folder? sometimes i get confirmation emails from different vendors in there.

---------- Post added at 10:02 PM ---------- Previous post was at 10:01 PM ----------

Quote:
Originally Posted by GTdevildriver

The email for both confirmation and shipping both came later that day when I was asleep so it's all good. And my weekends are always filled with work so they are never fun but appreciate the help.
sorry i read your last post after i commented. :0
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Old 01-09-2012, 03:30 PM   #16
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Re: AmericanMuscle.com

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Originally Posted by GTdevildriver View Post
The email for both confirmation and shipping both came later that day when I was asleep so it's all good. And my weekends are always filled with work so they are never fun but appreciate the help.
Awesome! Glad to hear it!
Sorry for any inconvenience!

Please feel free to PM directly me if you have any questions in the future.
Have a great evening!
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Old 01-10-2012, 11:55 PM   #17
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Originally Posted by AMChrisYoung

Awesome! Glad to hear it!
Sorry for any inconvenience!

Please feel free to PM directly me if you have any questions in the future.
Have a great evening!

I'm about to make an order from AM. Any promo codes for members . . .
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Old 01-11-2012, 12:54 AM   #18
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Pm amchrisrose or amchrisyoung. Check the sticky thread
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Old 01-11-2012, 02:44 PM   #19
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Re: AmericanMuscle.com

Quote:
Originally Posted by GTtopgear View Post
I'm about to make an order from AM. Any promo codes for members . . .
You have PM
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