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Old 07-16-2013, 12:15 PM   #1
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Sign at door?

So i'm away from home for another 2 weeks but my parents are home. I am ordering a wheel and tire combo from AM and i want to know if there is a way i can request that the package needs to be signed for at my house, just in case my parents are not home when it arrives, i don't want them sitting on my doorstep.

I don't have phone service, but i do have internet (obviously) so i can only do this online.
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Old 07-17-2013, 10:50 AM   #2
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So i'm away from home for another 2 weeks but my parents are home. I am ordering a wheel and tire combo from AM and i want to know if there is a way i can request that the package needs to be signed for at my house, just in case my parents are not home when it arrives, i don't want them sitting on my doorstep.

I don't have phone service, but i do have internet (obviously) so i can only do this online.
Give my CS team a call and we can work with you on this. We can require a Signature or leave a note for UPS to put them outback etc..

We'll definitely get you squared away! Our Mustang Experts are here Monday-Friday from 9AM-9PM EST and Saturdays from 9AM-5:30PM EST. If you want to hit them up, their number is 866.727.1266.
-Dan
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Old 07-18-2013, 06:36 PM   #3
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Give my CS team a call and we can work with you on this. We can require a Signature or leave a note for UPS to put them outback etc..

We'll definitely get you squared away! Our Mustang Experts are here Monday-Friday from 9AM-9PM EST and Saturdays from 9AM-5:30PM EST. If you want to hit them up, their number is 866.727.1266.
-Dan
I actually already ordered it, I just asked my parents if they were going to be home that day, they will be there when it arrives.
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Old 07-23-2013, 11:02 AM   #4
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I actually already ordered it, I just asked my parents if they were going to be home that day, they will be there when it arrives.
Sounds good! I'm glad to hear we got you all squared away. Please let me know if you have any questions or need some assistance in the future!

-Dan
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Old 07-29-2013, 06:34 PM   #5
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So I got my wheels, and as I was going to put them on I noticed my right rear one already had some rash on it... Kinda bummed about that.
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Old 07-29-2013, 07:30 PM   #6
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So I got my wheels, and as I was going to put them on I noticed my right rear one already had some rash on it... Kinda bummed about that.
Man that sucks! I'd be bummed out to, I hope your gonna send it back and get a new wheel. I can't stand the fact we spend all that money for things and dude who's mounting them scratches it and is like o well it's not my wheel! Whatever happend to quality control?
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Old 07-29-2013, 07:34 PM   #7
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Yea id be bummed about that too. You wait all that time...spend all that money and something comes imperfect. :/ but A.M. will take care of ya. Just sucks
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Old 07-29-2013, 08:17 PM   #8
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Already called AM, they are sending me a new wheel. All I did was send him pictures and say I didn't mount them yet and he said he would send me a new one right away.
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Old 07-30-2013, 02:15 PM   #9
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Already called AM, they are sending me a new wheel. All I did was send him pictures and say I didn't mount them yet and he said he would send me a new one right away.
Aw man, that really stinks. I'm sorry to hear about the damage to your wheel! It must have happened during shipping.

Either way, I'm really glad to hear we already got you squared away! Please let me know if you have any questions or need some further assistance. We really appreciate your patience while we get you squared away!

-Dan
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Old 08-02-2013, 04:21 PM   #10
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Already called AM, they are sending me a new wheel. All I did was send him pictures and say I didn't mount them yet and he said he would send me a new one right away.
That's why I order my stuff from AM! Piece of mind!!!! It should be there slogan!
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Old 08-05-2013, 09:24 AM   #11
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That's why I order my stuff from AM! Piece of mind!!!! It should be there slogan!
Thanks for the Kind words! We will always bend over backwards to make sure our customers are squared away.

Please let me know if you ever need some assistance!

-Dan
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