Shift ball fell apart in my hand? - Mustang Evolution

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Old 07-16-2013, 11:24 PM   #1
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Shift ball fell apart in my hand?

Well I was just driving around and somehow the ball came off the threads in my hand. Leaving the threads around my shifter. I never expected that to happen. I'm not even sure how it did. Hopefully you guys can shed some light on this. I dunno if this has happened to anyone else. I look forward to my next purchase from you guys!
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Old 07-16-2013, 11:25 PM   #2
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Old 07-16-2013, 11:26 PM   #3
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That's bad lol I know I've done some hard **** shiftin in my ride and haven't seen that!
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Old 07-16-2013, 11:28 PM   #4
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That's bad lol I know I've done some hard **** shiftin in my ride and haven't seen that!
Lol it just fell off in my hand. I was really lost when it happened.
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Old 07-16-2013, 11:31 PM   #5
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Lol. You shift angrily?
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Old 07-16-2013, 11:33 PM   #6
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Lol. You shift angrily?
Sometimes haha
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Old 07-17-2013, 10:48 AM   #7
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Quote:
Originally Posted by Seabiscuit View Post
Well I was just driving around and somehow the ball came off the threads in my hand. Leaving the threads around my shifter. I never expected that to happen. I'm not even sure how it did. Hopefully you guys can shed some light on this. I dunno if this has happened to anyone else. I look forward to my next purchase from you guys!
I'm sorry to hear about the issue you're having with your Shift Knob. This is a really odd problem and I've never seen it before! I would imagine that the heat recently may have something to do with this..

However, we'll always bend over to make sure our customers are squared away. Shoot me a PM with your First/Last name and shipping address, when you have a chance. I'll make sure a new shift knob is sent out right away!

-Dan
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Old 07-17-2013, 10:50 AM   #8
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Wow. This is my first time seeing one come apart like this. It looks like the adhesive was corrupted and didn't seal correctly. I'm really sorry about this!

Send me your First/Last name and shipping address via PM, when you have a chance. I'll setup an exchange for a brand new shift knob ASAP. Again, I want to apologize for this. I know I would be pissed too!

Shane
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Old 07-17-2013, 11:02 AM   #9
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Thanks for the help guys!
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Old 07-17-2013, 11:06 AM   #10
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Thanks for the help guys!
You're welcome! I look forward to speaking with you..

-Dan
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Old 07-17-2013, 11:10 AM   #11
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You're welcome! I look forward to speaking with you..

-Dan
Awesome, much appreciated. I sent you a pm
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Old 07-21-2013, 01:40 AM   #12
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I ordered the same shifter about a year and a half ago except mine is white. It doesn't surprise me because I was kinda disappointed by it. I didn't realize the threads would be plastic and it seems pretty low quality. After I got it I wished I would have just spent 10 bucks more and bought a new ford 5 speed leather shift knob instead of the one I got.
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Old 07-21-2013, 02:14 AM   #13
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that's good customer service right here.. Both Dan and Shane replied! lol
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Old 07-21-2013, 08:30 AM   #14
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Can't go wrong with AM, their one of the best vendors out there. Unfortunately with this "global economy" we live in many parts are made offshore and it's impossible to validate quality control or lack of.
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Old 07-21-2013, 10:20 AM   #15
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You're right American Muscle is a great company. I've purchased many things from them (full slp exhaust with x pipe) and I'm very happy with them. This was the only time that I was dissatisfied with one of their products. It's really not a huge deal but I am just not surprised that the shifter handle came apart.
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