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Old 09-30-2013, 07:12 PM   #1
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Question about Wheel Warranty

I am about ready to pull the trigger on a set of staggered AMR Charcoal wheels and tires and I have a question about the warranty.

If I were to have a problem, what it the process for warranty? Is there a method for cross ship so that I am not without a car while processing the warranty?
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Old 10-01-2013, 03:51 PM   #2
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After ab 2-3 weeks of having my AM wheels, most of the weights came off. I had a local shop re-weight them and align everything for ab $55. I sent that receipt to AM and they reimbursed me completely.

As far as "being without a car," my AM foglights were bad and under warranty, so they sent me replacement fogs straight away and gave me 30 days to send back the faulty ones. Hope this helps.
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Old 10-01-2013, 06:10 PM   #3
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Thanks for the response. I would like to hear something from AM as well before I purchase.
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Old 10-02-2013, 09:32 AM   #4
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Quote:
Originally Posted by thejohncarlson View Post
I am about ready to pull the trigger on a set of staggered AMR Charcoal wheels and tires and I have a question about the warranty.

If I were to have a problem, what it the process for warranty? Is there a method for cross ship so that I am not without a car while processing the warranty?
If you have a problem with the your wheels, we can ship you out a replacement set before you ship back the defective wheel or set, so that you're not stuck without a car. There's very few issues with our wheels so I don't think it will come to this but if it does we'll definitely get you squared away!

We offer a life time structural warranty and a 1-year finish warranty on all of our wheels!

-Dan
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