Trunk lid liner = strike out - Mustang Evolution

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Old 04-17-2014, 03:13 AM   #1
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Trunk lid liner = strike out

Very disappointed in the liner. First it was shoved in a square box, and came out looking like a U. Next, just wasn't impressed with the vinyl or how the liner looked. Lastly, $150 is a lot of dough for a piece of foam and some cheap vinyl. Will be returning this. This is the first subpar item I received from AM.

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Old 04-17-2014, 09:39 AM   #2
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Quote:
Originally Posted by Peterzinyou View Post
Very disappointed in the liner. First it was shoved in a square box, and came out looking like a U. Next, just wasn't impressed with the vinyl or how the liner looked. Lastly, $150 is a lot of dough for a piece of foam and some cheap vinyl. Will be returning this. This is the first subpar item I received from AM.

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I'm sorry to hear you feel this way, and I apologize for the let down on this particular product. We still do greatly appreciate the feedback as this is the only way we can improve our future selection and standards.

We do try and provide the highest quality products at competitive prices but understand that everyone has different expectations. We will happily take a return now that you have had a chance to look at this product and evaluate it first hand.

If you have not already give our CS team a call so we can get you squared away with a return and get your money back to you. Once again apologize for the let down, and appreciate the feedback as an opportunity to learn.

If you have any questions feel free to get back in touch. Best of luck!

-Dan
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Old 04-17-2014, 06:05 PM   #3
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Quote:
Originally Posted by AMDanBailer View Post
I'm sorry to hear you feel this way, and I apologize for the let down on this particular product. We still do greatly appreciate the feedback as this is the only way we can improve our future selection and standards.

We do try and provide the highest quality products at competitive prices but understand that everyone has different expectations. We will happily take a return now that you have had a chance to look at this product and evaluate it first hand.

If you have not already give our CS team a call so we can get you squared away with a return and get your money back to you. Once again apologize for the let down, and appreciate the feedback as an opportunity to learn.

If you have any questions feel free to get back in touch. Best of luck!

-Dan
As I said this is the first thing I received from AM that I thought was not an excellent product. I've been ordering with you guys a year now, and was mainly upset at the price. For that amount I expected more. You guys are still number one in my book, just was disappointed with this product, the way it was packaged, and the price. Already contacted customer service, and have an RMA number, thanks.
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