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Old 07-30-2014, 01:40 PM   #1
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Flowmasters

So I bought a set of flow master outlaws but when I placed the order it said the site was going through technical problems. I later got the order confirmation email though so I didn't worry about it. I still haven't got the second email saying it has been shipped or processed and it has been a few days. Should I call someone and talk to them?

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Old 07-30-2014, 01:43 PM   #2
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So I bought a set of flow master outlaws but when I placed the order it said the site was going through technical problems. I later got the order confirmation email though so I didn't worry about it. I still haven't got the second email saying it has been shipped or processed and it has been a few days. Should I call someone and talk to them?

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Yes you have waited enough time I had to do this with american muscle a couple times


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Old 07-30-2014, 01:44 PM   #3
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I just didn't want to be a pain in the *** if I didn't have to.

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Old 07-30-2014, 01:49 PM   #4
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I just didn't want to be a pain in the *** if I didn't have to.

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It's better to be a pain in the *** then get charged for something you never got


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Old 07-30-2014, 03:55 PM   #5
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Originally Posted by natestang07 View Post
So I bought a set of flow master outlaws but when I placed the order it said the site was going through technical problems. I later got the order confirmation email though so I didn't worry about it. I still haven't got the second email saying it has been shipped or processed and it has been a few days. Should I call someone and talk to them?

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We can definitely look into this for you. You should have received the shipping email by now. Give our CS team a call with your order number and we'll check the status of your order for you!

-Dan
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Old 07-30-2014, 06:25 PM   #6
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Well it has been shipped. For some reason I just didn't get the email from them. Had a nice conversation with the customer service guy about children of bodom.

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Old 07-31-2014, 08:31 AM   #7
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Well it has been shipped. For some reason I just didn't get the email from them. Had a nice conversation with the customer service guy about children of bodom.

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Glad to hear the order has shipped! We can definitely send you over tracking if yo haven't received yet. Just let the CS guy's know and they'll gladly send the confirmation/shipping emails again!

-Dan
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Old 07-31-2014, 11:05 AM   #8
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Yep he sent me the order tracking info while I was on the phone. It had been shipped out not long after placing the order. So all is well can't wait to get them and put them on!

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Old 08-01-2014, 07:43 AM   #9
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Yep he sent me the order tracking info while I was on the phone. It had been shipped out not long after placing the order. So all is well can't wait to get them and put them on!
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Awesome! Let us know if there's anything else we can help out with! We're a PM or a phone call away!

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