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Old 08-01-2014, 01:07 PM   #1
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Thanks to AM for the assist...

Finally got a chance to lob in a few orders and received my blackout bits (yet to install, but they all look great).


The other piece of my order was the Raxiom GPS unit and when it went out it seems the "To" name was my website username, not my actual name.


It appears military post offices don't have a sense of humour about these things and sent it right on back to AM. I contacted them to explain the shenanigans and they had another one in the mail (with my actual name) the very next day. No fuss, no muss.


What a great customer service experience. Going to be nice when I can order my new headlights and daytime driving lights next month.


Thanks guys.
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Old 08-04-2014, 07:54 AM   #2
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Quote:
Originally Posted by WordySanchez View Post
Finally got a chance to lob in a few orders and received my blackout bits (yet to install, but they all look great).
The other piece of my order was the Raxiom GPS unit and when it went out it seems the "To" name was my website username, not my actual name.
It appears military post offices don't have a sense of humour about these things and sent it right on back to AM. I contacted them to explain the shenanigans and they had another one in the mail (with my actual name) the very next day. No fuss, no muss.
What a great customer service experience. Going to be nice when I can order my new headlights and daytime driving lights next month.
Thanks guys.
Hey!

Sorry to hear about the trouble at the Post Office! I'm happy to hear that we we're able to get a replacement shipped out to you ASAP! Shoot me a PM if you don't have our USMil discount and I'll have it sent over today!

Alex
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