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Old 03-23-2015, 09:49 PM   #1
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APO/FPO shipping

I recently placed some items in my cart at AM but noticed there was no shipping charges associated even after indicating my address properly. Has AM finally overcame the necessity to charge shipping to military customers?


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Old 03-24-2015, 11:06 AM   #2
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I recently placed some items in my cart at AM but noticed there was no shipping charges associated even after indicating my address properly. Has AM finally overcame the necessity to charge shipping to military customers?


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Hey Polar,

First of all, I want to mention that all costs associated with shipping to our APO customers are through the shipper and not us, trust me, I wish I could ship everything for free!

To help with that aspect and to show our appreciation, we also offer a military discount!

In regards to there being no shipping costs with your order, that is an internal error that the web team is working on in which the USPS shipping costs are not populating to the site. If you go ahead and place your order, I will make sure you are not charged anything extra for the inconvenience!

Sorry about the trouble and let me know if you have any questions!

Thank you for your bravery and thank you for serving.

-Will
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Old 04-19-2015, 04:39 PM   #3
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Will,

When something in the site says U.S. Only for shipping does that imply it can't be sent to APO addresses? I understand weight restrictions and chemical restrictions.


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Old 04-22-2015, 04:56 PM   #4
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Will,

When something in the site says U.S. Only for shipping does that imply it can't be sent to APO addresses? I understand weight restrictions and chemical restrictions.


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Hey Polar,

That is correct, unfortunately if something says US only, that means that the USPS restricts it from being shipped and that it must go UPS whom unfortunately do not ship to APO's. We can definitely find a way to work around that and maybe send it to a friend or family member in the states but other then that our hands our tied.

Sorry about that and let me know if you have any questions!

-Will
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