Always saying "BLUETOOTH AUDIO" - Mustang Evolution

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Old 09-08-2014, 01:44 AM   #1
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Always saying "BLUETOOTH AUDIO"

2014 mustang, always having to say bluetooth audio for my music to connect. Calls will come through, but every single time I turn on my car, I have to say blue tooth audio to adjust the source. I have spent multiple, multi hour sessions search how to resolve this issue. Surely there is a way for a brand new mustang with Microsoft sync to set the default media source to bluetooth.
I'm positive there is a simple solution to this.
Currently using my samsung galaxy s5.
(I'm also a senior rep for AT&T, so its extremely frustrating not being able to figure out such a simple technical issue)

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Old 09-08-2014, 04:45 AM   #2
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I believe the reason it won't default to Bluetooth Audio is because it's not linked right at start-up. In the few seconds it takes to sync to your Bluetooth device, the radio detects that there is no connection and switches to another source. I have to same problem with music on a USB flash drive. If the radio doesn't connect and read the media files quick enough, it'll switch to FM radio. All this happens within a second or two during start-up.
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Old 09-08-2014, 05:41 AM   #3
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I have had the same problem. Now with the same phone (iPhone 5s) in my 2010 f150 w/ sync it picks it up immediately every time... That has been the most frustrating part of the mustang.


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Old 09-08-2014, 09:18 AM   #4
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I'm calling sync support today
If I have time at work
1 877-945-3648

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Old 09-08-2014, 10:54 AM   #5
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Quote:
Originally Posted by iaintacop View Post
I'm calling sync support today
If I have time at work
1 877-945-3648

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If you get some good info lemme know!


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Old 09-08-2014, 02:05 PM   #6
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I'm interested in this as well.. Always have to switch source and it kind of pisses me off =/
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Old 09-08-2014, 02:20 PM   #7
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I dont have time to call at the moment but ill try too in a few minutes

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Old 09-08-2014, 02:36 PM   #8
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UPDATE:
After speaking to a sync rep, unfortunately you must either verbally or manually switch the media source to bluetooth Audio
They are well aware of the issue and the more customers that call in and ask about, the quicker they will update sync to work correctly.
Please call and go through the same process as I, then fill out the survey at the end.(thatll help get this resolved quickly)
Please call!
Took four minutes

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Old 09-08-2014, 03:03 PM   #9
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Calling now


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Old 09-08-2014, 03:09 PM   #10
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Calling now


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Good!
We gotta get this updated for our convenience

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Old 09-08-2014, 03:17 PM   #11
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Lol well she wasn't very helpful. Pretty much said I just have to keep selecting the source. Makes me wanna swap the truck sync for the one in the mustang...


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Old 09-28-2014, 10:43 PM   #12
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Old 09-29-2014, 11:29 AM   #13
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Quote:
Originally Posted by Noodles76 View Post
Lol well she wasn't very helpful. Pretty much said I just have to keep selecting the source. Makes me wanna swap the truck sync for the one in the mustang...


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I drove a 2013 Ford Focus and the sync system in there was AMAZING.

They use that one in the 2015 Mustang as well, It's the main reason I'm debating on switching... But then I realize I've put too much money into my 2013 to do that. lol.
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