Floor mat "hooks" on 2011 V6 - Mustang Evolution

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Old 09-19-2014, 06:42 PM   #1
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Floor mat "hooks" on 2011 V6

So I went to the car wash recently and the guys that vacuumed the carpet pulled up my mats to clean under them and left them off. When I went to reattach them, I noticed that one of the plastic hooks the mats snap onto is half pulled out of the floor (I guess they really yanked the mats).

Has anyone had this problem before, and if so what is the fix? I tried pushing them back into the floor, but it doesn't want to stick back in there. I'm going to take a closer look after work tonight, but I really want to avoid pulling up carpet/trim arbitrarily to try to fix the problem.
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Old 09-20-2014, 12:24 PM   #2
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I got into my car a few weeks ago and I felt the mat slip and pop off. Ever since then that snap is doing the same thing. Frustrating since I only have 3k miles on it... does anyone know how these things mount?

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Old 09-27-2014, 10:54 PM   #3
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mine is just hitting 3 months and the driver's side one closest to the door is pulling out of the carpet. Horrible design or something because I don't take my car to a car wash so only I have taken the mats out. I am going in for the first oil change and will have it noted then just in case it continues. That part is between the bumpers so if it pulls out they will be fixing it.
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Old 09-29-2014, 10:51 AM   #4
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Can you post a picture? I used to work at an auto upholstery shop and might be able to help you find a solution.
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Old 10-02-2014, 08:30 PM   #5
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Thanks, I tried to get a few pictures today and they don't show it really well. Basically what I did find in looking at it is that it is just loose in the carpet. I think part of the cause is the floormats don't have any grips on the bottom so if you put any weight on them when getting in or out of the car the twist causing the looseness. I'll probably just end up buying a good set of aftermarket with grip on the back.
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Old 10-03-2014, 08:57 AM   #6
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Alrighty, good luck!
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Old 10-03-2014, 09:55 AM   #7
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Sounds like warranty work.

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