Originally Posted by Rico3in1
How do you run this diagnostic through sync. Do you need a flash drive or anything to connect to it. Or register online?
Register your Sync account on-line at fordowner and then select a preferred dealer. Set up your VHR to send you an email, text or both. Once that's done, back in your car (make sure your phone is paired) and just ask sync to perform a VHR. I've on occasion had to say "services" first or "phone" but it usually works from whatever media is selected. Found out the hard way that, though the VHR seems to run, I received no reports until I selected a preferred dealer. The instructions weren't clear that I had to do that.
Make sure the engine is running for at least a minute or so and that the parking brake is released. If you try to run the VHR with just the key on, engine off, sync will report a problem with every dash indicator that's on. Don't ask!