i know this isnt a lawyer forum or anything like that but i have a situation that i would like to know what you would do in this same predicament.
i believe i made a thread about my new in-dash unit that was supposed to be in. well, the last one (exact same) failed b/c the install was ****ed up. they told me they would give me another one, but if it happens again, they wouldnt give me another one. well the new one came in and i got it installed about 2-3 weeks ago (professionally installed by a shop with a very good reputation). and today i was leaving work and started my car, everything started normally, except that no sound came outta the speakers. i have yet to hook up the ps2 to see if that works. but the changer plays fine as does the tv/radio, just no sound out the speakers. the people that i bought it from (out of florida
, i think) said they only give store credit, no cash refunds. but i have been having problems for a little over a year now and have now been though SEVEN units and this **** is still happening. i have been very very patient with these people but now have had enough. i am bringing it tues to the people that installed it to troubleshoot it to see what the problem is. it might be something very simple (which i hope it is) but if it isnt i am going to do one of two things:
-demand my money back and if they dont, i am thinking about taking legal action.
-get another unit, sell it on ebay brand new along with a seperate dvd player (which i have no use for) my subs and amp (yes i am contemplating selling this as well) and use that money to buy one from a local shop.
all i have to do is call the guy i delt with and get the name and number of this company if i decide to take legal action. i did not deal straight with this company, but a guy who owned his own shop, who, i might add, is still a friend of mine. but if i do, is it really worth my time, energy, and possibly loss of work time. or should i just get another with the store credit and sell it on ebay so that way i can start fresh and never deal with these people again. if i try to get my money back i will get like $850 but if i sell this on ebay i would only get like $400 if that for this. but i might also sell my amp for like $350 and my subs and box for like $150. that will be just enough to pay for a new unit with installation. i might also sell my 6-disc pioneer cd changer for like $100 or so.
if it is more than just a simple problem, and if do decide to sell these items, i will post it in the "for sale" section.
what would you do?