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Old 10-18-2006, 06:45 PM   #1
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AOL "Customer Service"

Check out what this guy had to go through to cancel his AOL account. This is insane. No wonder AOL membership has been tanking.

Putfile - AOL Cancellation
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Old 10-18-2006, 07:55 PM   #2
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Re: AOL "Customer Service"

aol sucks.
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Old 10-18-2006, 08:03 PM   #3
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Re: AOL "Customer Service"

I honeslty have no idea why people still use AOL.
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Old 10-18-2006, 08:09 PM   #4
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Re: AOL "Customer Service"

Quote:
Originally Posted by Brent View Post
I honeslty have no idea why people still use AOL.
nor do i. its like still using windows 3.1 or watching a black and white tv
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Old 10-18-2006, 08:13 PM   #5
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Re: AOL "Customer Service"

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Originally Posted by n8r View Post
nor do i. its like still using windows 3.1 or watching a black and white tv
or driving a 5.0


just kidding
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Old 10-18-2006, 08:55 PM   #6
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Re: AOL "Customer Service"

I had AOL.



8 years ago. I think it lasted for about 6 months.
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Old 10-18-2006, 09:17 PM   #7
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Re: AOL "Customer Service"

I got a free 6 month trial when I bought my dell july of 03. I kept it until december 04 because everytime I called to cancel they kept giving me more time free. They finally said I have no more free time left so I said cancel, they charged me the next month, I filed a claim with my cc company, no more problems from them.
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Old 10-19-2006, 07:24 AM   #8
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Re: AOL "Customer Service"

We refer to AOL as Almost On Line
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Old 10-19-2006, 12:00 PM   #9
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Re: AOL "Customer Service"

:angryfire No ****, AOL sucks. Those ***** will not cancel an acount. Years ago when I had an account with them I called to cancelled it because it was suppose to be a free trial, but they started billing me anyway, and when I called them they told me that to cancel the account they needed a bank account, or credit card # for this reason, and that reason, and like a dumb *** I gave them my Checking account #. This was back when I was 18, or 19, and was living tight on money. Anyway they started drawing about $50 or so out of it a month, and I started bouncing check because of it.(I think I bounced 2) So I went to the bank to find out why I was bouncing check, because I know I wasn't spending more money than I had, and they told me that AOL had been drawing money out of my account, so I told the bank to quit letting them draw money out of my account. Afterwards I called AOL to talk about this, and they gave me the whole runaround about how I gave them my account # so that they could do a direct withdrawal, and I could tell that I probably would never get that money back, so I told the guy to too cancel my AOL account again, (of course I'm pretty pissed off this time)and he starts telling me all the reason why they can't cancel it, and he's talking to me like he's better than me or something, so I just snapped on him, even started talking about his Mama, which is something I don't do unless I'm really pissed off, and am trying to piss someone off, because to me talking about someone mama is fighting words.(Of course I talking to him over the phone so I couldn't fight him) I'm not trying to saying snapping on someone is the best way to solve your problems but the bastards at AOL don't understand anything else, and after that incident I never heard from them again.
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