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Old 03-03-2007, 05:29 PM   #1
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My Local Paper OWNS Best Buy

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Best Buy Confirms It Has Secret Website
March 2, 2007


Under pressure from state investigators, Best Buy is now confirming my reporting that its stores have a secret intranet site that has been used to block some consumers from getting cheaper prices advertised on BestBuy.com.

Company spokesman Justin Barber, who in early February denied the existence of the internal website that could be accessed only by employees, says his company is "cooperating fully" with the state attorney general's investigation.

Barber insists that the company never intended to mislead customers.

State Attorney General Richard Blumenthal ordered the investigation into Best Buy's practices on Feb. 9 after my column disclosed the website and showed how employees at two Connecticut stores used it to deny customers a $150 discount on a computer advertised on BestBuy.com.

Blumenthal said Wednesday that Best Buy has also confirmed to his office the existence of the intranet site, but has so far failed to give clear answers about its purpose and use.
Rest of article here

Connecticut News from The Hartford Courant ::: State, Regions, & Towns On courant.com
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Old 03-03-2007, 05:39 PM   #2
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Re: My Local Paper OWNS Best Buy

i think thats national news too. i heard about it a few days ago.
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Old 03-04-2007, 12:54 AM   #3
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Re: My Local Paper OWNS Best Buy

oh well, thats what they get for going to best buy.
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Old 03-04-2007, 06:36 PM   #4
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Re: My Local Paper OWNS Best Buy

^+1, i worked there for 2 and a half years and never knew about that site
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Old 03-04-2007, 07:06 PM   #5
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Re: My Local Paper OWNS Best Buy

owned
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Old 03-04-2007, 07:31 PM   #6
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Re: My Local Paper OWNS Best Buy

Haha, that sucks!
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Old 03-04-2007, 08:13 PM   #7
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Re: My Local Paper OWNS Best Buy

I don't fully understand..

they have a website that blocks other people from seeing cheaper prices? I really don't get it.
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Old 03-04-2007, 08:27 PM   #8
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Re: My Local Paper OWNS Best Buy

Quote:
Originally Posted by Seph View Post
I don't fully understand..

they have a website that blocks other people from seeing cheaper prices? I really don't get it.
When they get there in-store and say they saw it for a different price online, the store associates bring up the fake bestbuy website, and show them that their store price matches the 'online price'

bait and switch..
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Old 03-04-2007, 08:49 PM   #9
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Re: My Local Paper OWNS Best Buy

Ahaaaaaaaa..

they are definitely screwed.
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Old 03-04-2007, 11:52 PM   #10
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Re: My Local Paper OWNS Best Buy

moral of the story: buy online.
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