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Old 07-06-2007, 05:53 PM   #1
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Microsoft's first step...

....to admitting it has a problem. Bout dam time.


Microsoft to refund repair fees for faulty Xbox 360s // GamesIndustry.biz

Microsoft Dismisses Repair Fees On Early Xbox 360s, Acknowledges Quality Problems - A+E Interactive: Your Bay Area hangout for gaming, music, movies, culture -

Don't know when mine was made, but it got the ring of death also. Hopefully i will be refunded.
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Old 07-06-2007, 07:51 PM   #2
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Re: Microsoft's first step...

Bout time huh?
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Old 07-06-2007, 08:07 PM   #3
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Re: Microsoft's first step...

Yea, you dont even have to call them or anything. They will be sending out a check to everyone that got charged to ship and/or pay for repairs. I know this because I just got off the phone with a MS tech because my wireless mic decided to take a crap after 2 months use. I was on hold for about 30 minutes so I got to hear that specific message about 150 times. So I got a package back from them today. Guess what was in it??? A wireless controller. The package Id/tracking number they used to record it wasnt even in the usps system and they couldn't even find it. So they wrote me a new order slip but they didnt say what I should do with the controller......hmm, wonder if I should call them back and ask.....
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Old 07-06-2007, 09:01 PM   #4
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Re: Microsoft's first step...

extending a warranty isn't gonna fix the underlying problems, all it will do is put a bandaidon the problems that have been presented to MS

they need to look at their manufacturing and materials specs to really iron this out
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Old 07-06-2007, 09:17 PM   #5
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Re: Microsoft's first step...

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extending a warranty isn't gonna fix the underlying problems, all it will do is put a bandaidon the problems that have been presented to MS

they need to look at their manufacturing and materials specs to really iron this out
I believe it was more of a design problem. There's to much in a small chassis. M$ wanted to get away from the big, bluky box that weighed ten pounds.
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Old 07-06-2007, 09:52 PM   #6
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Re: Microsoft's first step...

damn I wish I got an extended warranty haha I've had mine since Feb. 2006 and I play it usually once a day... I'm waiting for the day I turn it on and it doesn't work...
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Old 07-06-2007, 11:28 PM   #7
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Re: Microsoft's first step...

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Originally Posted by dark View Post
extending a warranty isn't gonna fix the underlying problems, all it will do is put a bandaidon the problems that have been presented to MS

they need to look at their manufacturing and materials specs to really iron this out
they did. the elite comes with a better fan to keep temps down. thats all the problem is, is it overheats. the problem with things today is they keep trying to make them smaller but that limits the amount of airflow. the next step will be reliable water cooling from the factory for chipsets and processors.
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Old 07-06-2007, 11:43 PM   #8
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Re: Microsoft's first step...

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damn I wish I got an extended warranty haha I've had mine since Feb. 2006 and I play it usually once a day... I'm waiting for the day I turn it on and it doesn't work...
you do have a warranty, everyone who owns a 360 has just got their manufacturers warranty increased from 1 yr to 3.
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Old 07-08-2007, 04:37 PM   #9
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Re: Microsoft's first step...

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you do have a warranty, everyone who owns a 360 has just got their manufacturers warranty increased from 1 yr to 3.
Speaks the truth :yup:
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Old 07-08-2007, 08:43 PM   #10
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Re: Microsoft's first step...

which, I just talked to my buddy who works at a gamming store and he told me that this whole new warranty deal is screwing over the stores. Because now ppl wont be buying any store warranties and they are all going to be losing out on a lot of money. sucks for them, but great for us.
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Old 07-09-2007, 04:15 PM   #11
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Re: Microsoft's first step...

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which, I just talked to my buddy who works at a gamming store and he told me that this whole new warranty deal is screwing over the stores. Because now ppl wont be buying any store warranties and they are all going to be losing out on a lot of money. sucks for them, but great for us.
Sounds like something Ford should be doing with the ridiculous markups on the 'stangs. Dealers being mad is something I'd pay to see.

Whatever keeps the customer happy, which, surprisingly, is exactly what microsoft is doing.

On the size of the xbox discussion. I wouldn't care if it weighed 20 lbs and was 4 square feet in size, if it worked, RELIABLY, for it's expected usable life then it's ok with me. I don't remember ANYONE knocking the original xbox for it's size among my group of friends.
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Old 07-09-2007, 04:21 PM   #12
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Re: Microsoft's first step...

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On the size of the xbox discussion. I wouldn't care if it weighed 20 lbs and was 4 square feet in size, if it worked, RELIABLY, for it's expected usable life then it's ok with me. I don't remember ANYONE knocking the original xbox for it's size among my group of friends.
I agree, I mean we all joked about the original xbox not being able to be stolen bcuz it weighed sooo much, but it worked rly well so it ended at being a joke. I mean, 4 ft is a little extreme, lol. But I would definitly rather have something big and bulky that was really reliable rather than what we have now.
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Old 07-09-2007, 06:05 PM   #13
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Re: Microsoft's first step...

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Originally Posted by bullitt482 View Post
On the size of the xbox discussion. I wouldn't care if it weighed 20 lbs and was 4 square feet in size, if it worked, RELIABLY, for it's expected usable life then it's ok with me. I don't remember ANYONE knocking the original xbox for it's size among my group of friends.
exactly. i dont think we did either, like, "hey man, cant wait for the 360 to come out, i hope its smaller than this huge xbox right here."

i mean cmon, look at the size of computer cases. i dont think anyone is really trying to make pc cases smaller anymore, i dont see why consoles need to be 10" x 8" x 2" just to look trendy and slim.

i think however if theyre trying to get smaller then theyre going to have to start getting into water-cooling systems, the smaller the surface area of fans get, the less efficient they get, so even if you have a ****load of 1" fans you arent moving as much air as a single or two larger ones.
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Old 07-09-2007, 11:01 PM   #14
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Re: Microsoft's first step...

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exactly. i dont think we did either, like, "hey man, cant wait for the 360 to come out, i hope its smaller than this huge xbox right here."

i mean cmon, look at the size of computer cases. i dont think anyone is really trying to make pc cases smaller anymore, i dont see why consoles need to be 10" x 8" x 2" just to look trendy and slim.

i think however if theyre trying to get smaller then theyre going to have to start getting into water-cooling systems, the smaller the surface area of fans get, the less efficient they get, so even if you have a ****load of 1" fans you arent moving as much air as a single or two larger ones.
Water cooling would never work in a console... There is no way.
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Old 07-09-2007, 11:57 PM   #15
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Re: Microsoft's first step...

there will be a way. it will get to the point no fan or heatsink can keep processors cool.

im sure someone once said "using water to cool a internal combustion engine? you must be out your mind son!"
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Old 07-10-2007, 12:42 AM   #16
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Re: Microsoft's first step...

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Water cooling would never work in a console... There is no way.
Dell does (a form of) watercooling. It's possible.
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Old 07-10-2007, 12:46 AM   #17
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Re: Microsoft's first step...

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Dell does (a form of) watercooling. It's possible.
Does Dell make consoles?
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Old 07-10-2007, 01:05 AM   #18
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Re: Microsoft's first step...

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Does Dell make consoles?
No, but they do make small form factor cases.

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