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Old 02-27-2004, 07:10 PM   #1
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MustangTuning.com review

Order was placed on the 14th of Feb.

I ordered a Mach 1 delete and a chinspoiler. Free shipping advertisement
was the clincher. Ground was some 7 business days.

Two weeks passed with no notice of shipment and no delivery. Finally I had to call them. No response, just a message machine.

I sent an e-mail and got a prompt response, however it seems that the chin spoiler was on backorder and was not in supply at the time. This should have been listed on the site. I wouldn't have ordered had I known there was some FOUR WEEKS of delay involving the part.

They've offered to send the grille delete, and then the chinspoiler in some two weeks time + ground time (add a week) talking almost 1 1/2 months to get a chinspoiler. I could have had one from the ford dealer in 24 hours. You get what you pay for.

Not terribly happy, and am glad I wasn't waiting on some expensive or critical part.

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Old 02-27-2004, 07:48 PM   #2
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yeah that sucks.

just do what I do when I'm waiting on something for my stang to get to my house (v6stangs.com decals... damn post office), just think about how long you've done without whatever it is. It'll get there soon enough.

At least thats what I try to tell myself.
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Old 02-27-2004, 07:49 PM   #3
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lol there is a good reason why they didnt tell you that they were out of stock... you wouldnt have purchased it from them if they had
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Old 02-27-2004, 07:49 PM   #4
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not a way to run a business.
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Old 02-27-2004, 08:53 PM   #5
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true but a way to make money some only care about the here and now not the long term effect of doing such things.
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Old 02-27-2004, 10:20 PM   #6
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not a way to run a business.
Well, remember, they are a middle man. They depend on their manufactorer to get them the stock they need. Sometimes, you can't do anything about it but wait.
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Old 02-27-2004, 11:11 PM   #7
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If I sold you a cam on ebay, then after you bought it told you it would be 5 weeks for delivery, what would your reaction be. That is, after I have your money.
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Old 02-27-2004, 11:13 PM   #8
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eBay and a business is a little different to me.
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