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New hood on my 2005!

2K views 24 replies 5 participants last post by  Luna1994 
#1 ·
Just paid off my 2005 gt a couple weeks ago and decided to treat my stang with a new hood! Land vehicle Vehicle Hood Car Motor vehicle
Land vehicle Vehicle Car Motor vehicle Hood
Land vehicle Vehicle Car Hood Bumper



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#8 ·
I have to get new ones. On my old hood I had pins with rubber house on top to adjust it. But I don't want to put the pins in this one cuz it's to pretty. I don't kno we're tongey new rubber stops from tho


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#21 ·
Yeah this is my first and last cj pony parts purchase. I kno that 1 customer doesn't make a difference but they'll defiantly never get my cash service again


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If what you are saying is accurate, they messed up, tried to cover it up, and then lied.

How hard is it to tell a customer the truth; The part was in our system as "in stock". However, upon shipment we discovered an error. The part you ordered will be delayed until we are able to have it delivered from the manufacturer or vendor?

At that point they can actually ask you if you would like to keep the order or cancel it.

Then, regardless of the decision made on the order, if I was the sales person or representative, I would ship out a handful of decals, a free hat, and possibly a t-shirt. I would have gladly given away $20 in my store product (advertisement) just to earn a customer's respect.
 
#22 ·
If what you are saying is accurate, they messed up, tried to cover it up, and then lied.

How hard is it to tell a customer the truth; The part was in our system as "in stock". However, upon shipment we discovered an error. The part you ordered will be delayed until we are able to have it delivered from the manufacturer or vendor?

At that point they can actually ask you if you would like to keep the order or cancel it.

Then, regardless of the decision made on the order, if I was the sales person or representative, I would ship out a handful of decals, a free hat, and possibly a t-shirt. I would have gladly given away $20 in my store product (advertisement) just to earn a customer's respect.

If they did something like that I would have all the respect in the world! If they just owned up to it instead of covering it up.


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