Quote:
him: i have never had more people yell at me today then any other point in time
me: at ur job?
him: yeah
him: today we started taking wii and ps3 orders
him: PLUS we were selling tickle me elmo's
him: for the last month, we were told to tell people to keep calling us back if they want to preorder a wii because we didn't know how many we were going to get
him: i get to to the store at 830 this morning
him: there is a line of about 200 people already outside the store
him: i had people yelling at me there because they thought i was trying to skip to the front of the line
him: i was just trying to get in the damn store to work
him: the way it worked, my boss, who is a pretty cool guy, handed out tickets for people in line
him: tickets for elmo, the wii, and ps3
him: there were people in line who didn't get anything simply because we ran out
him: we opened the store 30 minutes early because the line was just getting too damn long
him: the first 30 minutes were real smooth
him: just was ringing people out and they were preordering games and stuch
him: 10 rolled around, and hell broke loose in the form of angry mothers
him: i had 1 women yelling at me at the top of her lungs saying we told her we wern't taking preorders on the wii
him: which was bullshit because she was holding out big book ad, WHICH STATES ON A WHOLE DAMN PAGE we are taking pre orders today
him: AND
him: she came in the store from time to time asking about it, and i told her on 3 different occations keep trying back we arn't taking them yet
him: that was no problem, i let my boss handle it cause i was about to fly off the handle
him: now i'm in the rzone today, it the absolute corner of the store
him: why people came to me to complain, i don't know
him: but i had atleast 5 people complain about tickle me elmo cause we ran out
him: the biggest complaint was that we opened early, and they didn't get one cause of that, when in reality we gave all out tickets out to people in line
him: here is the kicker
him: this kid comes in wanting to preorder the wii, i till him unless you have a ticket, can't do it
him: he leaves, he probably was like 16 or so
him: about 20 minutes later i hear over my walkie talkie for rzone to pick up line 1
him: i answer and this lady is screaming at me over the phone how she is going to sue us because her son didn't get a preorder, and he was at the store at opening
him: i told her 3 times that we had people lining up for the wii and elmo at 6 this morning
him: and if you weren't in line then, you simply wern't getting one
me: thats classic
him: yeah, sue over a console which is launching with a million units
him: she is yelling at me how that's bullshit, and he would have gotten one if the store opened at 10
him: i tell her for the last time we handed out the tickets to whoever was in line, if he wasn't in line for it, he wasn't getting one, simple as that
him: i call over the store manager, the guy handing the tickets out
him: and he simply told her, we had people in line since 6 this morning, i handed out the tickets to the first people in line, simple as that
him: if you weren't in line, you wern't getting one
him: then he said, if you really want to sue us over that, you should have read about the launch of the 360 cause we did the exact same thing
him: then he was like
him: we do have a team of lawyers at our disposal to handle these matters, if you really want to sue us, i will give you their number and you can handle it with them
him: with that she just hung up, then me and my boss had some donuts
him: twas a good, funny day