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Same issue JUST happened to me. '13 base Mustang V6 6spd with 21,000 miles and the water pump failed. My car was leaking coolant and I actually didn't notice the gauge was all the way to the right for 20 miles haha. Fixed quickly under warranty, but I wouldn't want this happening to me on a long drive in the future... might as well have bought a VW
 

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22k 14 GT and water pump just gave out. Noticed coolant was a bit low. Put a mirror at the back of the water pump and there is an active leak. Super!
 

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I know its an old thread but figured I would just post here rather than do a new thread....

The water pump on our 2011 with 50k miles is leaking......

A drip every few seconds or so...not a huge leak and doesnt get worse when hot really.....but makes a mess under the car.....

We put it up on ramps and got under the car to figure out where the drip was coming from and then removed the pump pulley....its leaking from the area circled in the attached picture....

Looks like an easy enough fix, assuming I can find a pump.

Also, on another forum, someone said that the CAUSE is that the small hose going from the recovery tank to the thermostat housing is lacking a check valve...lets air into the pump and causes it to leak....a known issue apparently by ford but no recall.

Not sure that just replacing the hose will work once the leak starts.
 

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once it starts leaking I doubt the hose will help. If your dealer is nice (try cookies if needed) they MAY help you under the 5yr/60K wtty.

key words: nice, if, may

If you are going to keep it replace pump and hose, if you are gonna sell/trade consider Barrs Stp Leak.
 

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once it starts leaking I doubt the hose will help. If your dealer is nice (try cookies if needed) they MAY help you under the 5yr/60K wtty.

key words: nice, if, may

If you are going to keep it replace pump and hose, if you are gonna sell/trade consider Barrs Stp Leak.
SO glad I posted here! We didn't realize there was a 5/60 powertrain warranty! :dance:

The water pump is shown as explicity covered under that warranty , so we should be good! :thumb::thumb::thumb:
 

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I will caution SOME dealers have refused this claiming "it was the hose that caused the failure and that ain't covered" you may want to swap out hose 1st as insurance or talk to your dealer first.
 

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I will caution SOME dealers have refused this claiming "it was the hose that caused the failure and that ain't covered" you may want to swap out hose 1st as insurance or talk to your dealer first.
Really? I cant see how that would be something they could do....unless it was an inexperienced mechanic who didnt know they shipped from the factory that way (with the wrong hose) and assumed it was something done by the owner?

I will see what happens...I am not the sort to take that sort of hogwash lightly.....I will post back once we have it done......cant get into the dealer til next week. :banghead:
 

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Call your dealer and make sure you are still covered and then take it in. If they try to screw you over then tell them you want to speak to a manager and if not then get ahold of a regional representative. There are legit Ford reps on some of the real big forums and you can PM them with your situation, the dealer name etc... etc... I think there is one on SVTP...


But hopefully the dealer is not an idiot.
 

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Call your dealer and make sure you are still covered and then take it in. If they try to screw you over then tell them you want to speak to a manager and if not then get ahold of a regional representative. There are legit Ford reps on some of the real big forums and you can PM them with your situation, the dealer name etc... etc... I think there is one on SVTP...


But hopefully the dealer is not an idiot.
I have been going to a Dodge dealership that the same company owns and they have treated me right so hopefully it will be the same at their Ford shop.

That said I did talk to their parts guy and he did confirm there are two part numbers for the water pump for this engine for this car.....the difference is that one is a kit that includes the new degas tank hose with the check valve....the other is for cars with the correct hose in place already, it would seem. So hopefully that issue is moot. The warranty says that the pump is covered, so it shoudl be covered.

My concern is that it wont leak when we take it in...LOL. It isnt a huge leak....but it leaks....and you have to look for it because of where its leaking from.
 

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Ours is in a really good spot for replacement. However, I don't think a serpentine belt tool will help. If I'm not mistaken, our belts have no tensioner, they're a stretch fit. I've yet to mess with one, so I can't really comment.
Just in case anyone else runs acorss this thread and is contemplating doing this on their own.....these engines in this car have TWO belts......a stretchy looking one for the AC and then another for everything else, including the water pump. There is a tensioner for this particular belt. Easy to access and remove belt. Removing the pump LOOKs to be a short job......but gonna run ours into the dealer since its under warranty.
 

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If its under warranty there is zero way in hell you should even think about DIY, at least that is my take on it. Its free, let them do it, if the dealer is nice like the one my FIL works at they'll have free coffee and bigass TVs with Sportscenter and free wifi too. Just chillax while someone else takes care of your headache for you.


I'd also take a quick video of it leaking if you can and make sure the tech sees it. Get it leaking and then back away from the car so they can see the car and the plate to verify. Not 100% foolproof but for a job that easy under warranty I can't imagine you'll have an issue with a good dealer.


Just FYI, the techs at the dealers don't make much off of warranty work so just double check to make sure they did it right and that they legit actually changed the pump before you pay for it. Even good dealers can accidentally hire ****heads.
 

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It was Sakib (on this forum) that had the problem getting his water pump covered by the dealer. Here's a quote from him...
"It should be covered under drivetrain warranty, unless your dealer pulls the same B.S. my local dealer did when I had a cooling system issue. They blamed the failure on the $11 overflow hose that goes from the degas bottle to the thermostat, and since they claimed that was the "causal part", they wouldn't cover the water pump failure under the drivetrain warranty, because the overflow hose is not a part of the drivetrain by their definition. Quoted me $571 for parts and labor for the water pump, thermostat gasket, and hose. The "stealership". Don't let them pull that crap on you. And no, they did not get my money."

And then as it turned out it wasn't even the water pump.:facepalm:
 

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If its under warranty there is zero way in hell you should even think about DIY, at least that is my take on it. Its free, let them do it, if the dealer is nice like the one my FIL works at they'll have free coffee and bigass TVs with Sportscenter and free wifi too. Just chillax while someone else takes care of your headache for you.


I'd also take a quick video of it leaking if you can and make sure the tech sees it. Get it leaking and then back away from the car so they can see the car and the plate to verify. Not 100% foolproof but for a job that easy under warranty I can't imagine you'll have an issue with a good dealer.


Just FYI, the techs at the dealers don't make much off of warranty work so just double check to make sure they did it right and that they legit actually changed the pump before you pay for it. Even good dealers can accidentally hire ****heads.
Yeah I like the video idea....the issue is WHERE it is leaking from.....I can get a small mirror in behind the pulley and see the leak when its hot.....not sure I can video that or not...

Well, I have til next week to try I guess...LOL

Funny thing here is that just the day before this started we had detailed the Stang, getting ready to put it up for the winter.....I was thinking about washing and detailing the engine bay. Turns out the dirt helped us track the leak....LOL
 

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Mine was very difficult to pinpoint where the leak was coming from, but since my dealer sees me often for oil changes, I had absolutely no problem from them with this issue. The service rep looked up the parts and the TSB, then told me it was covered under the powertrain warranty. Sometimes it works in your favor to spend a little extra money for simple service work to create a good relationship with the dealer service department.

Jeremy
2012 Black PP V6
 

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thx DieHard, that's' what/who I was thinking about.

Shad, it's unlikely they'll give you ____ but some dealers ______. I suggest being friends with the dealer you bring it to for wtty work it can help.
 

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Just had my water pump done took a week to get completed because it was on backorder also had them replace the hose which seems to be causing the issue, which they weren't going to do but had to convince them it was the failure point.
 
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