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Discussion Starter · #1 ·
Anyone other members have the problem I had today.
Got my tuner from AM loaded with my three tunes from
Bama and I go to tune and I had to upgrade the firmware.

I got the program and updated the firmware to the latest
one there is.

When I went to load the tune,I see the three tunes on the tuner,but I get
the message "cant update file latest tune revision".Even though no
tune loaded,after my gas gauge didn,t work and dash showed
0 miles till empty.I disconnected the battery and everything is back
to normal.

I guess I have to get another set of tunes from Bama in the week.
 

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Not sure why it did that. I just updated my firmware and then loaded my new tunes afterward. Plugged it into car and no problems. Maybe after firmware update u have to update tunes after firmware update. Hopefully somebody that knows will chime in.
 

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Discussion Starter · #3 ·
Yes,i assume i need the tunes updated.It's just frustrating as I gotta the
tuner finally in the week.I waited until the weekend to load my tune
and now they won't load.

I have to wait till Monday as Bama is closed on the weekend.
You would think they would have all the new firmware loaded
before they ship them out.
 

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Yes,i assume i need the tunes updated.It's just frustrating as I gotta the
tuner finally in the week.I waited until the weekend to load my tune
and now they won't load.

I have to wait till Monday as Bama is closed on the weekend.
You would think they would have all the new firmware loaded
before they ship them out.
I always try to make my tune adjustments between Monday & Wednesday. That way if I have an issue, it gives Bama two days to get it sorted out.
 

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Are you on a windows computer? It can't be a Mac, even if you run parallels or boot camp it will open all the updates and stuff but it won't see your device. I had that issue and eventually just used the girlfriends computer...
 

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Anyone other members have the problem I had today.
Got my tuner from AM loaded with my three tunes from
Bama and I go to tune and I had to upgrade the firmware.

I got the program and updated the firmware to the latest
one there is.

When I went to load the tune,I see the three tunes on the tuner,but I get
the message "cant update file latest tune revision".Even though no
tune loaded,after my gas gauge didn,t work and dash showed
0 miles till empty.I disconnected the battery and everything is back
to normal.

I guess I have to get another set of tunes from Bama in the week.
When you update your SCT device to the latest firmware, you'll need updated tunes as well, unfortunately. Have you already been in contact with the Bama Team? Give them a call @ 888.257.1770 and they'll get you squared away!

Shane



Im on windows its should be ok i did reninstall it and its still not recognizing the tuner
Sorry to hear you're having troubles getting your computer to pick up the SCT tuner! I'm not exactly sure what's causing the problem, either. Your best bet is to give SCT a call directly and they'll be able to remotely access your computer and see what's going on.

If you need help getting in contact with SCT, you can also call the Bama Team @ 88.257.1770. They'll have a direct line for you!

Shane
 

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Discussion Starter · #16 ·
Well,I did call Bama today and I think the problem is fixed.I think what happened is
SCT sent you guys a tuner that is for a diesel truck tuning.This is what one of your Bama guys told me.

Soon as I get the replacement tuner you guys are sending me,I should be good.I'm just relieved as I was sure I had done everything right to try and tune the car.
AM, you guys have great customer service.You called me back when you found
out the problem with the SCT Tuner.
 

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Well,I did call Bama today and I think the problem is fixed.I think what happened is
SCT sent you guys a tuner that is for a diesel truck tuning.This is what one of your Bama guys told me.

Soon as I get the replacement tuner you guys are sending me,I should be good.I'm just relieved as I was sure I had done everything right to try and tune the car.
AM, you guys have great customer service.You called me back when you found
out the problem with the SCT Tuner.
Awesome! Good to hear our Bama guys took care of you. I'm sorry for the mix-up with the tuners. That's the first time I've heard of SCT sending us the diesel tuner!

Hit me up if you need anything else or have any questions!

Shane
 
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